TESmart review for Yotpo: Product Reviews App

Scam company. Once you cancel your subscription, they’ll tell you your annual fee is non-refundable—even if you’ve only used it for a month or two. They won’t prorate or refund the unused portion. What’s worse, they never inform you of these unreasonable policies upfront. No warnings, no notices, nothing. After you’ve paid, you’ll realize that Yotpo significantly slows down your website, especially hurting CLS performance. When you decide you no longer want to use it, they’ll just say, “Your subscription is canceled, but you won’t receive any refund.” Shopify Plus support will simply tell you, “It’s a third-party app, there’s nothing we can do.” Total scammy behavior.