Yotpo Product Reviews & UGC
Collect and display customer content across the buyer journey.
Rating
4.8
feedback
6,870
chart
#48
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
13%
-
Less than a year
40%
-
More than a year
41%
Reviews Summary
The reviews for the Yotpo app highlight exceptional customer service provided by the support team, with mentions of specific team members like John G, Daniel, Arven, Doner P, and Ruzsel. Customers appreciate the quick responses, clear instructions, and efficient problem-solving abilities of the support staff. The app itself is praised for being user-friendly, offering customization options even on the free plan, and working well for Shopify stores. However, there are a few negative reviews mentioning issues with customer support responsiveness, delays in resolving problems, and challenges in integrating reviews.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 18, 2024
Ruzsel J was very helpful in helping me put my reviews on website. Thank you for your help.
May 17, 2024
John G helped me so quickly on a weekend. He assisted me to group products and solved my issue within minutes. Thank you John!
May 16, 2024
Yotpo is a game-changer for our e-commerce store! Since implementing it, we've seen a significant increase in both the quantity and quality of reviews. The automated review request feature saves us time, and the ability to moderate and respond to reviews ensures we can address any concerns promptly. Plus, the social sharing capabilities help us amplify positive feedback across multiple channels. It's a must-have for any online retailer, i like Doner p work he help all time!!!
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