Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Developer
Yotpo
Rating
4.8
Feedback
4,394
Reviews
Chart
#54
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Yotpo Product Reviews Shopify App are mostly positive, highlighting the excellent customer service provided by the support team. Customers appreciate the quick responses, helpfulness, and efficiency of the support agents, such as Allen T, Reymon N, Warren P, and Ruzsel J. The app itself is praised for its user-friendly interface, smooth integration with Shopify, and the ability to collect and display authentic customer reviews effectively. However, there are some negative reviews that mention issues with customer support, particularly delays in response times and difficulties in resolving problems.

Time spent using app
How long merchants keep the app installed.
Less than an hour 1%
Less than a day 7%
Less than a month 20%
Less than a year 37%
More than a year 35%
All reviews
5 / 5 Share
Aug. 10, 2026

Doner P was very helpful and knowledgeable. He saved me a lot of manual work as well.

Store Using app Total reviews Average rating
Developer Reply

Thank you for your feedback! We're glad our team was able to provide helpful guidance and save you time by reducing the manual work. We truly appreciate your kind words!

5 / 5 Share
Aug. 10, 2026

great service!!

Store Using app Total reviews Average rating
FASTSUB 9 months 4 5.0
Developer Reply

Thank you for your feedback!

5 / 5 Share
Aug. 9, 2026

always a pleasure to deal with, exceptional customer service. A little shoutout for "Vien" THANK YOU!

Store Using app Total reviews Average rating
Official Staunton Almost 9 years 5 5.0
Developer Reply

Thank you for your kind feedback! We're so glad to hear you had a great experience with our support team. We truly appreciate the shoutout and your continued trust in us!

5 / 5 Share
Aug. 7, 2026

Yotpo has been great so far. Widgets are great and support even better. Last time we had great service from Mitch R.

Store Using app Total reviews Average rating
MaxiClimber About 4 years 1 5.0
Developer Reply

Thank you for the wonderful feedback! We're glad you're enjoying the widgets and have had such a positive experience with our support team. We truly appreciate your continued trust and support!

5 / 5 Share
Aug. 5, 2026

I was surprised at how fast and helpful Caroline and the Yotpo team were, they were incredibly swift and I would highly recommend them as an app for the features and as a company for the customer service!

Store Using app Total reviews Average rating
Bella-Lu Over 1 year 1 5.0
Developer Reply

Thank you for the fantastic feedback! We're thrilled to hear that you had such a quick and helpful experience with our team. We truly appreciate your recommendation and are glad you're enjoying Yotpo's features and support!

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