Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,427
chart
#516
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
7%
-
Less than a month
20%
-
Less than a year
37%
-
More than a year
35%
Reviews Summary
The reviews for this Shopify App highlight the exceptional customer support provided by the agents, with many customers praising specific support representatives for their quick and effective assistance. Positive themes include the app's ease of use, helpful customer service, and efficient problem-solving. Customers appreciate the personalized interactions and the willingness of the support team to go above and beyond to resolve issues. However, there are a few negative reviews mentioning difficulties with exporting data, slow response times, and issues with certain features requiring additional payments. Overall, the app seems to excel in customer service and functionality, with room for improvement in response times and feature accessibility.
Highlights
All reviews
April 16, 2026
I have had a great experience with Yotpo, from initial set up to ongoing support. Recently Doner was amazing, going above and beyond to help me edit and import reviews. Very highly recommended!
April 15, 2026
Yotpo has excellent support. Allen helped me with an issue - he was super professional and I appreciate his time. Thanks to the Yotpo team they're always coming out with new features. I can't imagine using a different reviews app.
April 14, 2026
Not all reviews are visible, even after contacting support multiple times. Unfortunately, I would not recommend this app.
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