Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Developer
Yotpo
Rating
4.8
Feedback
4,627
Reviews
Chart
#92
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Yotpo Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users mentioned specific support team members like Rock, Vien, Doner, Reymon, and Allen who were incredibly helpful, responsive, and efficient in resolving issues. Customers appreciated the quick responses, clear guidance, and professional assistance they received. The app itself was also commended for its user-friendly interface, seamless integration with Shopify, and the ability to collect and display authentic customer reviews effectively.

Time spent using app
How long merchants keep the app installed.
Less than an hour 1%
Less than a day 7%
Less than a month 19%
Less than a year 35%
More than a year 33%
All reviews
5 / 5 Share
Sept. 27, 2026

Nice customer service. Reymon N. helped me a lot to solve the problems. Thank you very much.

Store Using app Total reviews Average rating
SAKAI ICHIMONJI MITSUHIDE Almost 6 years 2 5.0
5 / 5 Share
Sept. 25, 2026

We’ve been utilizing Yotpo for several years now, and it has been very beneficial for engagment on our site. The support team is excellent, with special thanks to Rock for his exceptional assistance during a website migration.

Store Using app Total reviews Average rating
WineShop At Home Almost 2 years 5 5.0
5 / 5 Share
Sept. 15, 2026

Doner was incredibly helpful and professional throughout the entire process. He responded quickly, explained everything clearly, and made sure the issue was fully resolved. Excellent customer service and a great experience with the Yotpo support team

Store Using app Total reviews Average rating
Parts Prime 10 months 4 5.0
5 / 5 Share
Sept. 14, 2026

Excellent support from Rock! He quickly helped resolve my onsite widget query, provided clear guidance, and shared helpful recommendations for future Shopify theme updates. Friendly, professional, and efficient service. Highly recommended.

Store Using app Total reviews Average rating
Edward Meller Over 2 years 1 5.0
5 / 5 Share
Sept. 10, 2026

We've been using Yotpo for a number of years - very helpful indeed, and the support team, are great!

Store Using app Total reviews Average rating
Fairfax & Favor Over 11 years 16 4.9

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