Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC

Developer

Rating

4.8

feedback

4,422

Reviews

chart

#508

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    7%
  • Less than a month
    20%
  • Less than a year
    37%
  • More than a year
    35%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many reviewers specifically mentioned the helpfulness and efficiency of support agents like Allen, Reymon, Vincent, Doner, Ruzsel, and Warren. Customers appreciated the quick resolution of issues, smooth experiences during interactions, and the patience exhibited by the support team. The app itself was also commended for its ease of use, customization options, and effectiveness in generating automated emails and syndicating reviews.

Highlights

Positive customer support experiences and efficiency in issue resolution
Ease of use and customization options of the app
Effectiveness in generating automated emails and syndicating reviews

Rating Breakdown

  • 5
    92% (4,079 ratings)
  • 4
    3% (146 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (41 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,371)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 8, 2026

The customer service on this app is awesome! Allen T. was so quick and helpful! :)

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

May 8, 2026

Allen T provided best on time support and very friendly in clarifying my doubts.

Store

Puracy

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2026

I've been using Yotpo for years, and I am pleased with how easy it is to use as well as the useful app updates over this time. Today, I worked with Orly on back-end code, and it was a breeze working with him. I saved a lot of time by simply submitting my request via live chat. The entire process took less than 15 minutes.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2026

Great app, and great support. Ruzsel J helped me solve a widget issue quickly and easily today.

Using app

--

Total reviews

11

Average rating

5.0

5 / 5 Share

May 7, 2026

Amazing Company! Helps with everything.

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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