All reviews

Rating Breakdown

  • 5
    91% (6,407 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (62 ratings)
  • 1
    3% (204 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 5, 2024

Yotpo’s review app is great! Their team helped me set up star ratings on my collection page, and it looks fantastic. Their support was fast, friendly, and made the whole process smooth. If you're looking for a reliable app to showcase customer reviews on Shopify, I highly recommend Yotpo!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

I spoke to Jeorge and he was wonderful! He solved all the issues I had and I was about to pay someone to this work for me. Im so happy i reached out to the customer service chat before! Jeorge was super easy to communicate with as well and understood everything I needed fixed. Thanks again Jeorge!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

工具不错,强大多种功能,客户也很好

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Great Service provided by Ruzsel John Nabong. Thanks for the support!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Doner P was able to fix a problem. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy! Thank you.From japan.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Vien has been amazing helping me finding the right things I needed for editing the widget for the webshop.

Store

Loof

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

驚くほどの速さで問題を解決してもらいました。 大変満足しています。 Reymon N.さんの対応は素晴らしかったです。

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Great app! Ian Doner was extremely helpful and spent hours with me on the chat, answering my every question and solving every problem. If you're unsure about Yotpo, the customer service alone should make you download it. 10/10 recommended! Thank you!!!!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

The support is very helpful and really friendly! I had an amazing chat with Ruzsel J who was very polite and thorough in getting to the root of the problem of our reviews not showing up on a product page. In stead of giving instructions on how to fix the issue, he went out his way, asked quality questions, performed an analysis, identified and resolved it himself. Can't be more happy with his service!

Using app

About 6 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

We encountered an issue where users couldn't submit reviews from mobile devices using the Yotpo review widget. The modal wouldn't allow necessary fields to be scrolled within. Yotpo's support team responded very quickly to our concerns. They identified the root cause of the problem and guided us through the resolution process smoothly. I'm especially grateful to Arven for their support. Thanks to their quick and accurate assistance, we were able to resolve the issue in a short time, which was a great help.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Ruzsel J was so helpful and quickly fixed my issues.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Amazing support team. Really nice interface for admin panel. Easy to use import revies from other platforms

Store

UAHERE

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

wendyle was able to resolve my concern right away

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

The customer service staff Daniel P answered and solved the problem very quickly, which solved my problem very well

Store

My Store

Using app

About 1 month

5 / 5 Share

Aug. 19, 2024

Mitch was really helpful! Great app!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Wendyle is amazing! I got some questions about importing and exporting the reviews, she supported me from the start to the end, and fixed everything I encountered. And she is super efficient in fixing my problems. This is the type of support we all need as a brand owner. *Update: I had some new questions about exporting and importing reviews, and Ruzsel J assisted me this time. Ruzsel did an amazing job, fixing my issue very quickly. They were knowledgeable, provided all the information I needed, and offered fast and straightforward support.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Great and quick help with an issue I was having!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

Ruzsel John he got in call with me and got the app working so since i was planing to uninstall the app he changed my mind and make it working , thanks again for the

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re glad Ruzsel was able to resolve the issues and change your mind about uninstalling the app. Thank you for sharing your experience!

5 / 5 Share

Aug. 17, 2024

Ruzsel J is a fantastic support rep - the whole support team within Yotpo is so detailed and will help you across any of your product lines

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! No doubt about Ruzsel's and the team support being fantastic! So good to hear you're utilizing multiple products from us!

5 / 5 Share

Aug. 17, 2024

Ruzsel J thank you for fixing my issue your the best

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience!