Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
6,945
chart
#1,165
All reviews
Rating Breakdown
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July 25, 2024
Excellent Support and Seamless Integration with Yotpo's Agent Services As a business owner relying heavily on customer reviews and feedback, I have found Yotpo's agent services to be incredibly valuable and efficient. Their team of agents has consistently provided prompt and knowledgeable support whenever we've needed assistance with integrating and optimizing Yotpo's tools. One of the standout features of Yotpo's agent services is their dedication to understanding our specific business needs. They took the time to guide us through the setup process, ensuring that we were able to leverage all the functionalities of Yotpo effectively. Whether it was customizing review widgets to match our brand's aesthetic or setting up automated review requests, their agents were proactive and responsive throughout. Moreover, the integration with our e-commerce platform (we use Shopify) was seamless, thanks to their expertise and thorough understanding of the platform's capabilities. This integration has significantly boosted our ability to collect and display customer reviews directly on our product pages, which has had a noticeable impact on our conversion rates and customer trust. Another aspect worth mentioning is the analytics and insights provided by Yotpo's platform, which the agents helped us interpret and leverage. These insights have been instrumental in understanding customer sentiment and identifying opportunities for improving our products and services. Overall, I highly recommend Yotpo's agent services for any business looking to enhance their customer feedback strategy. Their knowledgeable agents, combined with robust tools and seamless integration, make Yotpo a valuable partner in driving customer engagement and growth. Doner P was very helpful in helping me . Thank you
July 25, 2024
Highly recommended! I love their technical team. Agent Doner really help me a lot! and yotpo offers many features, that is what we needed.
July 24, 2024
Great customer service and patient help from Jann, we had questions about review widgets, and Jann walks me nicely through the setup process + help with editing codes. Many thanks!
July 24, 2024
Reviews are the lifeblood of any small business so getting it right is extremely important. And as a small business owner, getting things setup is a matter of doing it yourself. So great technical support is key especially when you don't set it up quite right. Jann M. from Yotpo is a star! He stuck with me over several days to help me figure out and correct connection errors. He was very patient and gave me clear and concise instructions to set things right. I plan to incorporate more Yotpo apps because of my experience with the Review app.
July 23, 2024
Great app and Mitch in CS was excellent - went above and beyond to fix my issue with a great idea and very fast implementation. Thank you Mitch!
July 20, 2024
Ruzsel John Nabong helped me set up my YotPo reviews when I was stuck. Not only am I happy with the app itself, but the support is AMAZING! Highly recommend!
July 20, 2024
Arven S was EXTREMELY helpful in my problem of having multiple review folders on my shopify page. He was very sincere, nice, and fixed my problem in an instant! Arven was incredible and I will definetely be using yotpo again!
July 12, 2024
Ali Khan Fitness Trainer What I love most is that there are no unnecessary additives or gimmicky claims – just pure, natural goodness. If you're looking for high-quality, locally-made products, AKIN FOODS is your best bet.
July 11, 2024
Great customer service Ruzsel J resolved my issues quickly and effectively with precise instructions.
July 10, 2024
Worst app on the market. The support is terrible, they promise to solve the problem, but weeks pass and the problems are not resolved, there is a lot of bureaucracy, they transfer the ticket from one department to another, in other words, they simply shift papers and do nothing to solve the client’s problem. And this for a few hundred dollars a month. I use another application in my other stores and support from a competitor solves my problem in 24 hours!!! despite the fact that a subscription costs a few dollars, not several hundred!
Thank you for your valuable feedback. We're sorry to hear about your negative experience. Our support team and your dedicated Yotpo customer success manager is in continuous contact with you in order to address all of your pending issues which are highly prioritized.
July 10, 2024
Daniel P was a fantastic help today. Within 5 minutes he's fixed the problemo in my theme and I've got Star Reviews back on my store front. Thank you :)
July 9, 2024
App intuitiva e semplice. Un ringraziamento speciale a Nikki e Daniel P dell'assistenza che continuano a seguirmi e a darmi risposte veloci e puntuali!
July 2, 2024
Great customer service! I jumped on the chat with Ruzsel J and he helped me quickly and effortlessly! He sorted out my issues and updated everything that I needed in under 10mins with great comms and information. Appreciate your help Ruzsel J!