All reviews

Rating Breakdown

  • 5
    92% (6,572 ratings)
  • 4
    4% (275 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (64 ratings)
  • 1
    3% (211 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 13, 2025

Yotpo is a great, and robust app. Customer service has been top notch, with Vincent resolving a small issue very quickly.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

Product is great and the support is with real people. I'd always recommend Yotpo.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2025

Vien E. was so helpful and patient till my problems were solved. Thank you so much!

Store

JODE

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Wendyle went above and beyond to help me with my issue. This app is very easy to use and it's easy to get help when needed. I would highly recommend.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

The best app support. A lot of customization ability

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 5, 2025

The assistance I received from Sheila was absolutely outstanding. Great customer service!

Using app

Over 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Vincent C worked diligently and quickly to help get our reviews live and reflecting properly!

Store

Nunona

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Great Customer Service from Reymon. We could finally import our product reviews on the tiktok shop.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

This app is the best. We have used it previously on our old site and you can bet we ported it over to our new site. Vincent is my go to when I needed help with remapping the reviews and when I was having trouble importing a couple of widgets. He had us up in no time. Even with all of the questions I was asking him during the process. Attention Yotpo managers, Vincent is a keeper! I can't say enough nice things about him. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 30, 2025

The app works good now that I had a support staff, Reymon help me for 90 minutes. The app is glitchy on Chrome so I had to switch to Safari, but then it worked good. Reymon was extremely helpful, patient, knowledgable and easy to work with. Would recommend working with Reymon again.

Using app

Over 4 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 30, 2025

Great customer support. I had a tangle of reviews on two sites and yotpo's technical support worked with me tirelessly and patiently until all my reviews were saved onto one site. THANKS!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

What an awesome experience. Thanks for sharing!

5 / 5 Share

Jan. 30, 2025

Great customer support, prompt replies, thank you very much to Sheila R. for resolving the issue quickly.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience!

5 / 5 Share

Jan. 29, 2025

Arven is great super helpful and very knowledgable. Recommend 100%

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the recommendation! We appreciate it!

5 / 5 Share

Jan. 29, 2025

Very good app. Good and fast support.

Using app

4 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your feedback!

5 / 5 Share

Jan. 27, 2025

I had a great experience with Yotpo's customer service! Their response was incredibly fast, and they resolved my issue efficiently. I truly appreciate their professionalism and dedication to customer satisfaction. Highly recommended!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Glad to hear you had such a smooth experience! Fast and efficient support makes all the difference. Thanks for the recommendation!

5 / 5 Share

Jan. 27, 2025

So far the support has been prompt, clear and helpful. Ethelbert Santos helped me quickly and clearly. I hope as I try to learn more of the features I will have the same experience that will continue to earn 5 stars.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

That's great to hear! Thank you for your awesome review!

5 / 5 Share

Jan. 26, 2025

Wendyle Christian S was an amazing help! I had to remap my reviews from my old site to a new one, and they helped perfectly.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! Great to hear you had a smooth remapping of reviews experience!

5 / 5 Share

Jan. 26, 2025

Exceptional help from Ian—his knowledge and support were top-notch!

Store

Ecoheal

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Awesome to hear! Thank you for your review.

5 / 5 Share

Jan. 25, 2025

All of the customer service reps that assisted me were very promt and helpful

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear you had a great experience with our support team! We’re always here to help. Thank you for sharing your experience!