Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,423
chart
#432
All reviews
Review RSS Feed
March 20, 2026
As our small roastery begins to outgrow itself we knew that changes needed to be made. With that, resources needed to be reevaluated and resources with options to be upgraded were of the utmost importance to us. Yotpo offered just that and the ability for syndication. There were some hiccups on transferring/upgrading to the next tier with Yotpo but we were fortunate enough to have Doner P. from Yotpo Support help iron out the few problems we encountered. Plus it gave us the opportunity to interact with Yotpo support team, they did not disappoint and helped us resolve the issue in a timely manner.
Thank you for your feedback! We’re glad Yotpo could support your growth and that our team was able to help along the way. We appreciate you sharing your experience!
March 18, 2026
Warren P. helped us with the process integration between Klaviyo and Yotpo. Great serice, explained what was going wrong
March 4, 2026
Feb. 28, 2026
Feb. 27, 2026
Ruzsel J, great communication and helped me with my issues right away. Thanks.
Feb. 26, 2026
Ruzsel was absolutely fantastic to work with. We’d been dealing with an ongoing issue around syndicating our reviews across the US and UK sites, and it had become quite frustrating. Ruzsel quickly stepped in, took the time to fully understand the problem, and worked through it until everything was resolved. He communicated consistently throughout the process, explaining the technical details in a way that was easy to follow and keeping us updated on progress. Thanks to his expertise and support, the issue is now fully resolved and everything is running smoothly. We really appreciate his help and wouldn’t hesitate to work with him again.
Thank you for sharing your experience! We’re glad our support team was able to take ownership of the issue, provide clear communication, and see it through to resolution. It’s great to hear everything is now running smoothly. We truly appreciate your kind words and are always here to help.
Feb. 25, 2026
Merci à Ruzsel J de m'avoir aider, et pris le temps de m'installer correctement les widgets. Je recommande
Feb. 24, 2026
Yotpo is easy to use and easily customizable. Customer service, specifically Reymon N., is VERY responsive and helpful!
Thank you for your feedback! We’re glad Yotpo’s ease of use and customization are helping your store, and that Reymon N. could provide timely support. We truly appreciate your kind words!
Feb. 19, 2026
Your agent Ruzsel J was phenomenal, quickly dove into our issue and handled all requests promptly and immediately to our satisfaction. Thanks Ruzsel!
Feb. 16, 2026
Huge thanks to Joian Z for the quick help with the review carousel issue. Super fast support and problem solved smoothly. Excellent service!
Thank you for your feedback! We’re glad to hear the issue was resolved quickly and smoothly. We appreciate your kind words and are always here to provide fast and reliable support.
Feb. 13, 2026
Yotpo support is always very responsive and knowledgeable. Orly especially has a wealth of CSS and coding expertise and has been able to help our team with various styling problems and tasks. Thank you!
Thank you for your feedback! We’re glad our support team has been helpful and responsive in assisting with your styling and customization needs. We truly appreciate you sharing your experience!
Feb. 9, 2026
Love the app...works flawlessly and customer service is fast and efficient. I highly recommend this app.
Thank you for your kind words! We’re thrilled Yotpo is working well for you and that our support team could assist quickly. We truly appreciate your recommendation!
Feb. 7, 2026
I am really consider to use this app to replace the judge.me, so installed it for for testing. We got one verified review today 02/07/2026 from a customer, and when try to export it, it send me empty csv for 5 times. The support is suck as well, no real person only AI, when you request real person, AI created a ticket for you and Goodbye. Never come back
Thank you for your review. We’re sorry for the frustration caused while testing the app. Newly submitted reviews can take a short time to process before appearing in exports, which is why the CSV was initially empty. We understand this wasn’t clear and will work on improving that experience. Regarding support, while AI helps route requests efficiently, real team members are available to assist once a ticket is created. We’ve reached out directly and remain available should you decide to continue evaluating the app.