All reviews

Rating Breakdown

  • 5
    91% (6,407 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (62 ratings)
  • 1
    3% (204 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 19, 2024

Mitch was really helpful! Great app!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Wendyle is amazing! I got some questions about importing and exporting the reviews, she supported me from the start to the end, and fixed everything I encountered. And she is super efficient in fixing my problems. This is the type of support we all need as a brand owner. *Update: I had some new questions about exporting and importing reviews, and Ruzsel J assisted me this time. Ruzsel did an amazing job, fixing my issue very quickly. They were knowledgeable, provided all the information I needed, and offered fast and straightforward support.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Great and quick help with an issue I was having!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

Ruzsel John he got in call with me and got the app working so since i was planing to uninstall the app he changed my mind and make it working , thanks again for the

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re glad Ruzsel was able to resolve the issues and change your mind about uninstalling the app. Thank you for sharing your experience!

5 / 5 Share

Aug. 17, 2024

Ruzsel J is a fantastic support rep - the whole support team within Yotpo is so detailed and will help you across any of your product lines

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! No doubt about Ruzsel's and the team support being fantastic! So good to hear you're utilizing multiple products from us!

5 / 5 Share

Aug. 17, 2024

Ruzsel J thank you for fixing my issue your the best

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience!

5 / 5 Share

Aug. 17, 2024

I worked with Ruzsel John to make some updates to my reviews component on my homepage. He was very knowledgable and was able to find a solution to my problem quickly and actually made the edit for me. Thank you!

Store

Hona

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re glad Ruzsel was able to quickly solve your issue and make the necessary edits for you! Thanks for sharing!

5 / 5 Share

Aug. 16, 2024

Ruzsel was great support. Made importing reviews mostly easy!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback!

5 / 5 Share

Aug. 16, 2024

Super quick to respond and answered my questions perfectly.

Using app

41 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear that! We appreciate your review.

5 / 5 Share

Aug. 15, 2024

I had an issue with the changing the email associated with our account. Arven was a great help and very quick to make the necessary changes. We also had an issue with linking our new website with the Yotpo App. The customer support was very quick in responding and fixing our issues.

Using app

Over 9 years

Total reviews

1

Average rating

5.0

Developer Reply

We're glad Arven was quick to help with your issues! Thanks for the feedback!

5 / 5 Share

Aug. 14, 2024

Great app for collecting and displaying reviews - special thanks to Jeorge Kenneth for the excellent customer support in getting things set up!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We’re glad the app is working well for you. Thank you for the great review!

5 / 5 Share

Aug. 14, 2024

Great app and great support (particularly Ruzsel). Easy to use, user friendly, and again...great support (I was able to jump on a google meet when we mad a migration issue, which was amazing as that's not the norm).

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're glad you find the app user-friendly and that Ruzsel's support was great!

5 / 5 Share

Aug. 14, 2024

Doner is very nice man,He was very enthusiastic about helping me with my problem

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! appreciate it.

5 / 5 Share

Aug. 13, 2024

App has been working well and I've received terrific customer service from Ruzsel Nabong!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback!

5 / 5 Share

Aug. 13, 2024

The customer service is amazing. I received help from Daniel P and Arven S and both were extremely helpful with implementing what I needed on my site.

Store

TORRAIN

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback! We’re glad the team provided such helpful support with your site!

5 / 5 Share

Aug. 13, 2024

Good tool! The support team is very nice. When I met some problems, Doner P helped me patiently! I highly recommend the app.

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YOSH

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! Your recommendation means a lot to us!

5 / 5 Share

Aug. 11, 2024

Rovi C is a total rockstar! He helped me so much and was very patient with me. I was having a lot of trouble uploading my reviews from Shopify and he really helped me through the process. Thank you so much!

Store

PUPIBOO

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

It’s awesome to hear Rovi was so patient and helpful with uploading your reviews. Thank you for the great review!

5 / 5 Share

Aug. 10, 2024

Had a couple of little issues with reviews not showing, contacted support. Donor was quick with the fixes we needed, all works perfect now.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback!

5 / 5 Share

Aug. 9, 2024

Great app! Ian Christian C. was extremely helpful and spent hours with me on the chat, answering my every question and solving every problem. If you're unsure about Yotpo, the customer service alone should make you download it. 10/10 recommended! Thank you!!!!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing review! We appreciate your recommendation!

5 / 5 Share

Aug. 9, 2024

Ruzsel John was able to fix a problem I had tried over a number of tickets. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy! Thank you

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback!