Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,498
chart
#283
All reviews
Review RSS Feed
Nov. 9, 2025
Reymon N. helped quickly when we needed it most...
Thank you for sharing your feedback! We’re glad our team was able to assist you promptly when you needed it most. We truly appreciate your kind words and continued support of Yotpo!
Nov. 7, 2025
Nov. 7, 2025
Ruzsel John helped me a lot with all my questions and gave some great suggestion about how to help me improve my site reviews en product reviews. Would definitely recommend!
Thank you for your feedback! We’re glad our team was able to provide helpful guidance and suggestions to improve your site and product reviews. We truly appreciate your recommendation and support of Yotpo!
Nov. 6, 2025
Great app and they have Reymon A - a rock star support!
Thank you for your feedback! We’re thrilled to hear you’re enjoying the app and that our support team was able to provide excellent assistance. We truly appreciate your kind words and support of Yotpo!
Nov. 5, 2025
Reymon was eager to help with our issue. He was easy to work with & handled this with ease.
Thank you for sharing your experience! We’re glad to know our support team was able to assist you efficiently and make the process smooth.
Nov. 3, 2025
pls stop the pop ups. trying to work
Store
Frances Valentine
Using app
Over 6 years
Thank you for your feedback. We’ve taken your comment about disabling the pop-up on the admin page seriously and have disabled the pop-up to improve the experience for our users. We’ve reached out a few times to confirm if it’s fully resolved, but haven’t heard back yet. If you need any assistance, our team is always available and happy to help. We appreciate your feedback as it helps us improve the experience for all merchants.
Nov. 1, 2025
Ian Christian helped me today to solve a problem that was really stumping me for more than a week. Ian solved it for me quickly and it was such a huge help! Thank you!!
Store
Krysls
Using app
Over 1 year
Thank you for sharing your feedback! We’re glad our team was able to help you resolve an issue quickly and provide the support you needed. We truly appreciate your kind words and are happy to have made a difference!
Oct. 30, 2025
John did so amazing, he is very thorough and resourceful. Can I get him each time I need help with Yotpo, please? :)
Thank you for your feedback! We’re glad to hear our team was thorough and resourceful in assisting you. We truly appreciate your kind words and are always here to help whenever you need support with Yotpo!
Oct. 30, 2025
Great support and quick too. Thank you Vien E.
Thank you for your feedback! We’re glad our support team was able to assist you quickly and effectively. We truly appreciate your kind words and continued support of Yotpo!
Oct. 27, 2025
Would not recommend at all. Non-existent support and EVERY feature requires an upgrade. What to keep your brand colour and font - pay more. What a question answered - pay more. We're on PRO at $169 a month and it's got no features worth using - they keep demanding more money can't even show reviews properly hahaha
Thank you for sharing your feedback. We take comments like yours seriously, and your experience directly contributed to improvements in our offerings. Based on the needs you raised, we updated our policy so that Pro plan users can now access the Q&A import feature. Our team reached out to inform you of this change and to confirm everything was working smoothly on your end, but we haven’t received a response yet. If there’s anything you still need or if you’d like us to review your setup, we’re always here and ready to help. We appreciate the opportunity to support your business.
Oct. 24, 2025
I had some issues with the look of the widget, Ian helped me make everything look perfect
Thank you for your feedback! We’re happy to know our support team was able to help you get the widget looking just the way you wanted.
Oct. 23, 2025
Excellent support.
We appreciate you taking the time to share your experience! It’s great to know our support team was able to provide the assistance you needed. Your feedback motivates us to keep delivering the best service possible.
Oct. 22, 2025
Oct. 22, 2025
Oct. 20, 2025
Warren P. was helpful, patient, and consistently responsive. Thanks to the team for finding speedy resolutions to our issues.
Thank you for your kind feedback! We’re pleased to hear our support team was able to assist promptly and provide a smooth resolution to your concerns.
Oct. 23, 2025
Excellent technical support from Ruzel John. THANK YOU! Great support........
We’re delighted to hear you received excellent technical support! Thank you for sharing your experience. Our team is always ready to assist whenever you need help.
Oct. 17, 2025
Customer service was great, Ruzsel J helped me so much and was very concise and informational
Thank you for your feedback! We’re happy to hear you had a great experience with our support team and found the assistance clear and helpful.
Oct. 17, 2025
As a large brand, we sadly cannot recommend any of the Yotpo's modules. The platform is extremely buggy, most of the features can't be accessed the majority of the time, switching between stores is a nightmare. One of their other modules also triggered an issue on our store that costed us hundreds of thousands of dollars and all we were offered is a one month's subscription discount. Yotpo's platform is behind, poorly maintained and technically unstable.
We’re genuinely sorry to hear about your experience and the challenges you faced using the App. We tried to contact you via email, but we haven't received a response. Our team remains available 24/7 to discuss your experience further and make things right, and we’re committed to regaining your trust and confidence. Thank you for sharing your feedback. It helps us continue improving the experience for all our customers.