Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,518
chart
#313
All reviews
Review RSS Feed
Oct. 8, 2025
Ruzsel J was super helpful and responsive!
Thank you for sharing your feedback! We’re happy to hear our support team was helpful and responsive. We appreciate your kind words and are always here to assist whenever you need us!
Oct. 7, 2025
Thank you so much, Ruzsel J, for your assistance on more than one occasion!! Extremly helpful.
Thank you for your feedback! We’re pleased to know our support team has been consistently helpful and able to assist whenever you needed support.
Oct. 6, 2025
Hi worked with Joian Z in support after hours when we had technical issues. He was able to confirm with screen recordings how to properly test and confirm everything with our review requests were properly formatted. Appreciate the quick and knowledgeable help vs. chat bot which just sent article after article. Thanks!
Thank you for sharing your experience! We’re glad to hear our support team was able to provide clear and hands-on assistance to get everything resolved quickly. Your feedback means a lot to us!
Oct. 2, 2025
Yotpo is a great tool for product reviews. There's a lot of versatility and optionality offered. Their support team is very responsive and helpful, especially Ruzsel J. They help solve issues quickly and efficiently!
Thank you for sharing your feedback! We’re happy to hear you’re enjoying Yotpo’s flexibility and that our support team was able to assist promptly. We truly appreciate your kind words!
Oct. 1, 2025
When we had an issue/request regarding the reviews on the website, Warren solved our problem within a few days. Very informative and responsive as well! Yotpo has one of the best support teams!
Thank you for your wonderful feedback! We’re delighted to know your issue was resolved quickly and that you had a great experience with our support team.
Sept. 30, 2025
fixed the issues i had right away. to be clear the app was working perfectly, i preferred it be worded in a certain way rather than their standard.
Thank you for sharing your feedback! We’re glad our team was able to make the adjustments you preferred and ensure everything worked smoothly. We appreciate your input and are always here to help!
Sept. 30, 2025
I was assisted by Ruzsel, and I really appreciate the support I received. I wanted to transfer reviews from our old account to a new one, and he patiently explained how remapping works. He clarified that reviews are tied to product IDs, so if a review is linked to the wrong or old product ID, it won’t automatically show up in the new account. The solution was to remap or reimport the reviews to the correct product ID so that they display properly under the right products. Ruzsel walked me through the process step by step and made sure I understood everything clearly. His explanation was very easy to follow, and he took the time to ensure there wouldn’t be any confusion moving forward. He is truly one of a kind, and thanks to his guidance, I feel confident and happy using Yotpo. The support experience made a big difference, and I’m very satisfied with the outcome.
Thank you for sharing such thoughtful feedback! We’re thrilled to hear that our support team was able to guide you clearly through the process and ensure everything worked as expected. We’re glad your experience with Yotpo left you feeling confident and satisfied.
Sept. 30, 2025
The support team is great, Allen T. Thank you for helping us!
Thank you for your feedback! We’re glad our support team could assist you and provide a positive experience. We appreciate your kind words and are always here to help!
Sept. 30, 2025
Excellent app and support - made what looked like a complex issue for us, very simple and resolved in a few miniutes. Thank you Mitch!
Thank you for sharing your feedback! We’re thrilled to hear our team could simplify and resolve what seemed like a complex issue quickly. We appreciate your kind words and are always here to help!
Sept. 30, 2025
Allen T. was exceptional. Incredible support! Thank you Allen :)
Thank you for your feedback! We’re thrilled to hear you had an exceptional support experience. We truly appreciate your kind words and are always here to assist whenever you need help!
Sept. 29, 2025
My issue has been resolved in a timely manner. Support is helpful.
Thank you for your feedback! We’re glad to hear your issue was resolved promptly and that our support team was helpful. We appreciate your kind words and are always here to assist whenever you need us.
Sept. 25, 2025
You guys are the best this time Reymon N. saved me and knew exactly how to fix a mess I got myself into. thanks again !
Thank you for your kind words! We’re glad our support team was able to help resolve the issue quickly and get you back on track.
Sept. 25, 2025
Great app and helpful support!
Thank you for your feedback! We’re happy to hear you’re enjoying the app and found our support team helpful.
Sept. 24, 2025
Sept. 23, 2025
Doner P was so helpful. I had some technical issues and they really helped me figure out what the issue was.
Thank you for sharing your experience! We’re glad our support team was able to identify the issue and help you get it resolved smoothly.
Sept. 22, 2025
The support agents are amazing. It can be hard to get to them at times but when yotpo recognizes where/what you are trying to do they generally push you to an agent if the ai cannot solve it by itself. I do recommend this service due to quality of product but more important the service. Vien Saints E was the last agent I had and they were great but I have a few others that are awesome as well so I wish I could remember their names to give them credit.
Thank you for your thoughtful feedback! We’re glad to know you value both the quality of our product and the support experience. Your recommendation means a lot, and we appreciate your kind words about our team!