Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,139
chart
#1,016
All reviews
Rating Breakdown
Review RSS Feed
Nov. 22, 2024
Reymon Alvero was extremely helpful. Solved my problem and kept me from cancelling my service. Very grateful for his help.
Using app
Almost 2 years
Total reviews
1
Average rating
5.0
Nov. 22, 2024
Ruzsel J has been super helpful from the Support team. Each time makes the experience seamless!
Nov. 21, 2024
I needed help with my reviews showing on my website and sent an inquiry. Reymon N. promptly answered my inquiry and had my reviews showing expeditiously! Glad to have used them for years with their great service!
Nov. 21, 2024
Customer service is on point and very helpful. The app is customizable and easy to use. Love how there are so many options to use to brand the reviews for the website and landing page.
Nov. 21, 2024
Yotpo is a great app! It is easy to use and works great with our website. And the customer service is amazing, when I had troubles getting the star badge on my website I reached out and a lovely person from customer service went through the effort to put the code in our website for us and was a massive help. Highly recommend getting this app as not only will you have a great tool for your business but an amazing team behind it who are there when you need them.
Nov. 21, 2024
Vien successfully helped to remove the ld+json script that was causing some minor search console issues.
Nov. 20, 2024
I had a great experience with Reymon! He was very patient and guided me step by step to fix all my issues. He made everything clear and easy to understand. Thank you for your excellent support!
Nov. 20, 2024
After over a month of trying to import reviews Wendyle got my case and instantly uploaded my reviews into Yotpo. With out exaggerating I spent over 1 month requesting assistance and not a single person was able to help out. Yotpo needs more reps like Wendyle.
Nov. 18, 2024
Very terrible experience. I wanted the reviews to be with the title of the product. If not they were at the very bottom of the product description and no one would see them. In order to do this I was given the option to allow the app to install or manually install the widget. I picked let the app install it, as soon as I did that my site malfunctioned. You could not open a product at all, you would get redirected to a "you may also like" page. There is no option to go back and undo it either. Their AI bot was wrong about how to fix it. I contacted support but have yet to hear back on the issue. In order to fix my site I had to reach out to Shopify support and they were able to disable the app and get my store functioning properly. I'm very disappointed as the app appeared to be great.
Thank you for your feedback and our apologies for the negative experience. We understand how important it is for your reviews widget to not disrupt your product page and we are here to help you find the root cause and quickly fix it. If you want to give us another try, please do not hesitate to respond to your open support ticket or to open a new one.
Nov. 16, 2024
It's a great app and I recommend everyone to download it. Their customer service is amazingly great. Thank you Arven.
Nov. 14, 2024
Excelente atención por parte de Raymon, atenta ,preparado para resolver cualquier tema de la app me termino de configurar con rapidez y eficacia, felicitaciones!!
Nov. 14, 2024
Mitch was super knowledgeable and helped me find the solutions in minutes.
Nov. 14, 2024
I honestly cannot believe I had this app for free for almost 10 years, it kept sending review requests and I didn't even pay much attention until recently I redesigned my website. I had Yotpo reconnected and finally got a chance to dive deeper into this app. Reymon was so helpful, and was able to complete my request (when it was still on the free plan) before signing up for the starter plan for some additional features. 5 stars, keep up with the great work!