Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,006
chart
#1,023
All reviews
Rating Breakdown
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July 27, 2024
I didn't expect such a great service today, given that it's the weekend. Ian Christian quickly checked for additional help after understanding my questions and connected me with Ruzsel John. Ruzsel took me through all the details via Google Meet. Great English skills. Perfect communication. Clear explanations. It saved me probably many hours of trying to resolve my question on my own. A great thank you !
Thank you for the fantastic feedback! It’s wonderful to hear that Ian & Ruzsel communication and expertise saved you time.
July 27, 2024
Massive shout out to Daniel P!!! I was stressing and struggling so much and daniel helped me so much made my day thank you so much! highly recommended
So good to hear that! We're glad that Daniel made such a positive impact and helped ease your stress. We really appreciate your recommendation and are here if you need anything else!
July 25, 2024
Arven, in custody support was great to deal with and sorted out installation and answered all my questions quickly and accurately. Thanks again!
Thank you for the feedback!
July 25, 2024
Excellent Support and Seamless Integration with Yotpo's Agent Services As a business owner relying heavily on customer reviews and feedback, I have found Yotpo's agent services to be incredibly valuable and efficient. Their team of agents has consistently provided prompt and knowledgeable support whenever we've needed assistance with integrating and optimizing Yotpo's tools. One of the standout features of Yotpo's agent services is their dedication to understanding our specific business needs. They took the time to guide us through the setup process, ensuring that we were able to leverage all the functionalities of Yotpo effectively. Whether it was customizing review widgets to match our brand's aesthetic or setting up automated review requests, their agents were proactive and responsive throughout. Moreover, the integration with our e-commerce platform (we use Shopify) was seamless, thanks to their expertise and thorough understanding of the platform's capabilities. This integration has significantly boosted our ability to collect and display customer reviews directly on our product pages, which has had a noticeable impact on our conversion rates and customer trust. Another aspect worth mentioning is the analytics and insights provided by Yotpo's platform, which the agents helped us interpret and leverage. These insights have been instrumental in understanding customer sentiment and identifying opportunities for improving our products and services. Overall, I highly recommend Yotpo's agent services for any business looking to enhance their customer feedback strategy. Their knowledgeable agents, combined with robust tools and seamless integration, make Yotpo a valuable partner in driving customer engagement and growth. Doner P was very helpful in helping me . Thank you
Thank you for such a comprehensive review! We’re delighted to hear that Yotpo’s agent services, including Doner, have been instrumental in optimizing your setup and integration. It’s great to know that the support and tools are making a positive impact on your business. We appreciate your recommendation and look forward to continuing to support your growth!
July 25, 2024
Highly recommended! I love their technical team. Agent Doner really help me a lot! and yotpo offers many features, that is what we needed.
Thank you for the recommendation! Happy to hear that Doner was helpful and that Yotpo's features are meeting your needs. We appreciate your support!
Aug. 20, 2024
Great customer service and patient help from Ruzsel John Nabong, we had questions about review widgets, and he helped solve issues that the previous agent didn't help with.
Thank you for the positive feedback! We’re glad Jann was able to guide you through the review widget setup!
July 24, 2024
Reviews are the lifeblood of any small business so getting it right is extremely important. And as a small business owner, getting things setup is a matter of doing it yourself. So great technical support is key especially when you don't set it up quite right. Jann M. from Yotpo is a star! He stuck with me over several days to help me figure out and correct connection errors. He was very patient and gave me clear and concise instructions to set things right. I plan to incorporate more Yotpo apps because of my experience with the Review app.
Thank you for your detailed review! We’re excited that you plan to use more Yotpo apps and appreciate your kind words!
July 23, 2024
Great app and Mitch in CS was excellent - went above and beyond to fix my issue with a great idea and very fast implementation. Thank you Mitch!
Thank you for the feedback! We appreciate your kind words and are here if you need anything else!
July 20, 2024
Ruzsel John Nabong helped me set up my YotPo reviews when I was stuck. Not only am I happy with the app itself, but the support is AMAZING! Highly recommend!
Thank you for the review! We really appreciate your recommendation!
July 20, 2024
Arven S was EXTREMELY helpful in my problem of having multiple review folders on my shopify page. He was very sincere, nice, and fixed my problem in an instant! Arven was incredible and I will definetely be using yotpo again!
Thanks for the great feedback! We’re glad Arven was able to solve your issue quickly and effectively. We appreciate your support and look forward to having you with Yotpo again!
July 18, 2024
Jann did a great job helping me!
Thank you for sharing your experience with Yotpo!
July 18, 2024
July 12, 2024
Really good customer experience from Wendyle and a great app in general.
Thanks for the kind words! Glad to hear that you had a great experience with Wendyle and are enjoying the app.
July 12, 2024
Ali Khan Fitness Trainer What I love most is that there are no unnecessary additives or gimmicky claims – just pure, natural goodness. If you're looking for high-quality, locally-made products, AKIN FOODS is your best bet.
July 11, 2024
Great customer service Ruzsel J resolved my issues quickly and effectively with precise instructions.
Precise instructions are indeed efficient! Thank you for the review!
July 10, 2024
Application au top et support très réactif et disponible !
We're glad you’re enjoying the app and finding our support team responsive and available. Thank you so much for your feedback!
July 10, 2024
Worst app on the market. The support is terrible, they promise to solve the problem, but weeks pass and the problems are not resolved, there is a lot of bureaucracy, they transfer the ticket from one department to another, in other words, they simply shift papers and do nothing to solve the client’s problem. And this for a few hundred dollars a month. I use another application in my other stores and support from a competitor solves my problem in 24 hours!!! despite the fact that a subscription costs a few dollars, not several hundred!
Thank you for your valuable feedback. We're sorry to hear about your negative experience. Our support team and your dedicated Yotpo customer success manager is in continuous contact with you in order to address all of your pending issues which are highly prioritized.
July 10, 2024
Daniel P was a fantastic help today. Within 5 minutes he's fixed the problemo in my theme and I've got Star Reviews back on my store front. Thank you :)
Thanks for sharing your experience! Good to hear that the Star Reviews issue was quickly resolved!
July 9, 2024
Doner P. Was super helpful! Appreciate the guidance
Thanks a lot! We're happy to hear you got the help you need!