Eat My Face review for Yotpo: Product Reviews App
May 7, 2025
Total waste of time. Also misleading advertising on pricing and what is available. Does not work at all. Zero support. Just bots that suck.
Thank you for your feedback. We apologize for your negative experience, our support team is available 24/7 via email support with human agents for our customers on the Free package. We see that you had an issue with applying the correct product handle while trying to import reviews, we will take a closer look at this flow and our documentation to make sure it is clear. We would love to hear more about the advertising you found to be misleading in terms of pricing and features offered. We have reached out to you via email in order to discuss further. Our apologies again and we hope you will consider us again in the future.