Firebelly Tea review for Yotpo: Product Reviews App
Sept. 30, 2025
I was assisted by Ruzsel, and I really appreciate the support I received. I wanted to transfer reviews from our old account to a new one, and he patiently explained how remapping works. He clarified that reviews are tied to product IDs, so if a review is linked to the wrong or old product ID, it won’t automatically show up in the new account. The solution was to remap or reimport the reviews to the correct product ID so that they display properly under the right products. Ruzsel walked me through the process step by step and made sure I understood everything clearly. His explanation was very easy to follow, and he took the time to ensure there wouldn’t be any confusion moving forward. He is truly one of a kind, and thanks to his guidance, I feel confident and happy using Yotpo. The support experience made a big difference, and I’m very satisfied with the outcome.
Thank you for sharing such thoughtful feedback! We’re thrilled to hear that our support team was able to guide you clearly through the process and ensure everything worked as expected. We’re glad your experience with Yotpo left you feeling confident and satisfied.
