Lovepray jewelry review for Yotpo Product Reviews & UGC
Feb. 6, 2019
We have used Yotpo for a couple of years now, it has many wonderful capabilities, and ways of acquiring reviews. However, they offer no technical support, only time you will hear from them is when it’s time to renew your contract, and when you find someone in support it’s someone from sales, with a superficial knowledge of the app, not someone who actually knows any of the technical stuff, which is why you needed them in the first place. We are looking for other options.
Thank you so much for taking the time to leave a review, we're really sorry to hear about your experience. Over the past year, we've been working hard to expand the capacity and availability of our support team and are happy to share our support agents are now available to all of our users 24/7. Please feel free to reach out if you have any additional questions or you'd like to chat.
