BALI Lash review for Yotpo: Product Reviews App

Update, I keep trying to get them to resolve the issue of the reviews not populating into the product reviews app. Continue to lose sales because of lack of social proof. App is great when it works and you have a native free shopify theme, however the support speed is lacking. I will update my review once my issues are resolved. For one, there is a discrepancy between the Yotpo orders and actual orders placed in my shopify, I have no way of knowing which orders have been sent emails. I've asked a time sensitive email twice to their support, and have been now waiting over 36 hours for a response. It seems the response time for questions is 24-48 hours, which is rather slow considering orders are being place through our shopify stores at all hours of the day.