QuickChange Male Incontinence Wrap review for Yotpo Product Reviews & UGC
July 15, 2020
The app is ok and ties into Shopify well enough. Yotpo as a service is a good product, its just that Yotpo as a company is awful awful awful. Everything is an upsell, because they practically lie by obstuficating what is available and what is not available. Check out their pricing - most things are in the "premium plan". Well, we have a premium plan, but nothing is every available. I have to write to customer support constantly asking why soemthing isn't working as I followed the support page's instructions. "Only for an annual plan" or "Enterprise plan" or something similar is what I always get. But thats not in the selling documents, thats not in the support documents, its always only in the non specific "premium plan". Good product, priced at the very upper boundaries of tolerable, terrible company.
Using app
Almost 3 years
Total reviews
2
Average rating
1.0
Hi, Thank you for taking the time to leave a review. We're so sorry to hear about your experience and we understand your frustration. Please know that our team is aware and is taking this into consideration as we continue to build out our product roadmap. Thank you,
