Blakes Auto Parts review for Yotpo Product Reviews & UGC

Oct. 11, 2016

BEWARE! I don't usually leave such bad reviews but yotpo deserves it. I added yotpo reviews to my store just after I started my store 1 year ago. Since then, I've had thousands of product reviews added through Yotpo! Great right? No. I'll admit, I like that yotpo emails my customers automatically after 14 days, requesting their product review which then goes live on my product pages. My BIGGEST issue is that yotpo's reviews do not show in google (rich snippets). Rich snippets are important to show potential customers in google search, google shopping etc. a product's star rating and number of customer reviews. To get access to rich snippets with yotpo, you're asked to sign up for their 'pro plan'. Their pro plan is $4,788 per year. I just want rich snippets! I've asked if they can just add rich snippets, but they don't offer 'a la carte pricing'. Pretentious much? Guess what? Shopify's original review app offers rich snippets. There are also 3rd party apps that work with Shopify's review app that email your customers automatically after 14 days, asking for their review. This review is then added to Shopify's original review app and shown live on your store. That's great news, right? I'll just export my yotpo reviews and import them into Shopify's reviews app. Who needs yotpo? Well NOPE! Despite being told yotpo's reviews will upload to Shopify's original reviews app without trouble, yotpo's CSV format is completely different to Shopify's. This leaves me stuck with using crappy yotpo without rich snippets. Don't make my mistake - stick with Shopify's original review app. /end-rant>