67 Designs review for Yotpo: Product Reviews App

Oct. 14, 2016

Our company has been using Yotpo for quite some time now. We almost never provide reviews (which is odd really as we want every one of our clients to review our products using Yotpo!!). However, we are today after seeing lots of 1 Star ratings on Shopify. Our team does do not understand the 1 Star reviews on Shopify. Our experience with Yotpo has been among the best of any app vendor across all our platforms. We have needed Yotpo support maybe 5-6 times and each time the response was friendly and efficient. If I had one complaint (and seriously, it not really a big issue) is the constant positioning of features to upgrade too. For example, Comments etc. Heck, like us they have to try and drive upsellng and conversions just like any business so I respect it - even if they are a little heavy with the visuals. At least I know they keep developing new features. So in full disclosure - 67 designs is just a customer of Yotpo services through Shopify. We have zero relationship with anyone at Yotpo or their backers. We just use their review app and will do so until such times they ever drop away from the good customer care we've experienced to date.