BlissYard review for Yotpo Product Reviews & UGC

1 / 5

Oct. 25, 2022

Avoid using apps provided by this company at all cost, their technical support sucks and don't even understand simple instructions and keep on insisting that the simple issue is fixed and explained to us the same thing again and again which is not helping at all, after messing around on a simple CSS styling issue, the support guy named Nick was even trying to show his attitude and removed all the necessary codes on the store with his unprofessionalism, we strictly told them that the only code that needs to be removed is the bad code / solution that he provided. Dealing with this kinda mess is literally a joke, next level stuff, congratulations on pissing off your potential customer. And you know what guys? There are plenty of other good review apps out there that provide better services and technical support compared to this crap, just to name a few like Loox, Judge.me and the list goes on. If I were you, I will avoid using their apps at all cost. Really tired of dealing with support that don't even understand simple logic and needs.

Using app

About 3 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hey, Jaillene from the Yotpo Reviews team here 👋 Thank you for sharing your feedback with us, and we apologize for the inconvenience. We would never remove any code or content from your site or reviews without your permission. We understand that you've been experiencing a few technical challenges regarding the responsiveness of our widgets, and we're here to help. We have already reached out to you and our support team is ready to help you with this issue.

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