Yotpo Subscriptions for Shopify
Developer
View on App Store

Rating

4.7

feedback

189

Reviews

chart

#11,746

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    8%
  • Less than a month
    19%
  • Less than a year
    62%
  • More than a year
    8%

Reviews Summary

The reviews for the Yotpo Subscriptions app are overwhelmingly positive, with customers praising the app's ease of use, effectiveness, and the exceptional customer service provided by the support team. Many users highlighted the quick response times and helpfulness of customer service representatives like Irvin N, Thessanyl V, and Roland M. The app was commended for its seamless migration process, customization options, and integration with other Yotpo products like Reviews and Loyalty. However, there were a few negative reviews mentioning issues with onboarding, communication, and missing features like currency compatibility with Shopify Markets Pro.

Highlights

Positive customer service experience and quick resolution of issues
Ease of use and effectiveness of the app
Seamless migration process and customization options
Integration with other Yotpo products like Reviews and Loyalty
Negative feedback on onboarding process and missing features like currency compatibility with Shopify Markets Pro

Rating Breakdown

  • 5
    89% (169 ratings)
  • 4
    3% (5 ratings)
  • 3
    2% (4 ratings)
  • 2
    2% (3 ratings)
  • 1
    4% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 8, 2025

Great service. Get the job done right away. Orland was a magician. Highly recommended.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

Orland was crucial in helping us set up yupto, the level of professionalism and assistance offered was unparalled. Thank you mate.

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

4 / 5 Share

Nov. 28, 2024

Irvin N was very friendly and patient. We resolved the issue promptly

Using app

7 months

Total reviews

2

Average rating

4.5

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Oct. 30, 2024

The app is simple to understand, great to use and works really well on the front end of the site. When I needed help, Alex was able to jump in and support me quickly and effectively. Very happy.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your thoughts with us. Your feedback is greatly appreciated.

5 / 5 Share

Oct. 16, 2024

Great customer service team. I've had the pleasure of reaching out through the chat box a few times and have had great experiences each time. Today I reached out and Cyrus Jay helped get my issue resolved within minutes!

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

All reviews

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