All reviews

Rating Breakdown

  • 5
    90% (167 ratings)
  • 4
    2% (4 ratings)
  • 3
    2% (4 ratings)
  • 2
    2% (3 ratings)
  • 1
    4% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 18, 2024

Brandon and Ethan gave me one-on-one help at a summit to ensure I correctly set up my Yotpo subscription platform. I appreciate them taking the time to assist me!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

May 15, 2024

Thessanyl V outdid themself by helping me tremendously !

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2024

Best app ever. Best customer service. Thank you Thessanyl V for your help and support.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 8, 2024

Irvin N was incredibly helpful with helping me troubleshoot and solve an issue I was having with making the Subscription App live on our website.

Store

STAIT

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2024

This app is awesome! it's really easy to use and it makes my business go 10X and also thankyu for thje great help and support Alex!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2024

Alex was fantastic at setting up the subscriptions to what I needed them to be. thank you

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2024

Customer service is amazing! I was personally helped by Thessanyl, so quick to respond and so easy to deal with. Takes all the stress out of any issue. I was previously with Bold who would take up to 3 weeks to fix issues, moving to Yotpo was the best decision I have made!

Store

Aglow

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

Super Support von Irvin N!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2024

Amazing customer support, Irvin N was a major help in setting up my account. I'm very happy!

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 22, 2024

Transitioning to Yotpo subscriptions was incredibly easy, thanks to Sheen Buhay and the migration team. They helped me every step of the way so that we didn't lose any of our current subscribers. I'm also very happy with the subscription interface, backend, and frontend that Yotpo offers. It's easy to work with and fits in nicely on our product pages!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2024

Thessanyl V did a great job of quickly helping me when I got stuck with launching my subscription service.

Store

Seilich

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2024

Their support is really helpful and responsive, especially Aleksandar V who helped us a lot with the settings.

Using app

7 months

Total reviews

5

Average rating

4.8

5 / 5 Share

March 8, 2024

Great support team, had an issue with the subscription page appearing twice, contacted the support team via chat and Christopher helped to fix the issue within 20 minutes! Thanks again!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

Love this app. Simple to use, straight to the point and the customer team is very attentive and friendly throughout the process.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2024

I have the best customer support through Yotpo when I experiencing an issue with my email newsletter, and I was helped from beginning to end and the best way possible. Totally the best service I've had and definitely feel more comfortable and confident using the platform.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

Yotpo subscriptions is so much better than other sub apps. Also, their customer service is fast and friendly! Their UI is better, easier, and faster to get up and running. Other apps take tedious work if you have a lot of products. Roland M with Yotpo responded to my in app chat question within seconds and helped me beyond my initial question. Highly recommend checking them out

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Radly and the migration team have been a huge help!

Store

Boisson

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

The support team is helping. Thank you! Hope you all don't change in the long run.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Yotpo subscriptions are easy to set up and very intuitive. Their support team has been fantastic, Roland has been a massive help in working through some issues that we encountered when getting everything set up. Orland also very helpful on the support chat.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We are glad to hear that you enjoy using our app, and we appreciate your positive feedback regarding our customer support.