Yotpo Subscriptions
Yotpo Shopify Subscription App
Rating
4.7
feedback
186
chart
#5,529
All reviews
Rating Breakdown
Review RSS Feed
Sept. 20, 2023
Migration was great, very user-friendly for the customer and conversions are sharp as well. Definitely smoother to use than Recharge and Bold. If you have yotpo rewards its a no brainer! Looking forward to seeing how the team develops the app to have even more features and improvements. Yotpo is great for its simplicity, how its apps are all interconnected, but also how they roll out solutions that work and are simple, with no pointless features that sound great in concept but add too much complexity with little to no value. Great job Yotop team, special shout out to Brandon and Randly, these guys are outstanding!!!!!!!
Thank you for your valuable review. It gives us immense pleasure to learn that the migration process was a smooth and satisfactory one for you and that our app answers your subscription needs. we look forward to your future growth with us!
Sept. 6, 2023
Customer support is great! very quick to respond and very helpful. Happy was the very helpful and quick to repsond!
Aug. 22, 2023
Amazing customer service. Roland has assisted me several times and has been wonderful about promptly following up and thoroughly answering all my questions.
Thank you for taking the time to provide your valuable feedback! We sincerely appreciate it.
Aug. 29, 2023
helpful customer support. Special thanks to Roland from the support team, very helpful and professional thank you so much
Aug. 18, 2023
These 5 stars are for the support I received from Radly and the escalation team. We ran into a fairly large snafu during migration, right before launch. Radly and team came up with a creative solution to really help us out of a bind. I am very grateful for the extra mile they went and looking forward to seeing our subscriptions in the wild, thank you!
Thank you for your review! we are thrilled to hear our Migration Specialist assisted you successfully with an overall great experience from start to finish!
Aug. 17, 2023
Great help from Sheen this morning setting up, very patient and kind. Looking forward to seeing what this can do for our product. Thanks
Aug. 2, 2023
they have great support. we worked with Albert on the Yotpo Subscriptions Migrations Support team and he was amazing to collaborate with. very thorough, very quick to respond, and very helpful in getting all of our legacy subscribers from a previous platform migrated to Yotpo.
Thanks for sharing your positive experience! We're glad you were happy with our service and the migration process.
July 30, 2023
had a problem i could figure out and it was frustrating me to no end. Once i open the chat and spoke with Roland he fixed the issue and also gave me instructions on how to fix the issue myself if i ever ran into the problem again. I am super happy and super satisfied! Thanks again Roland, you're the best!
We're glad to hear your issue was resolved and that you have the necessary tools for future needs. Thank you for sharing your positive experience with us!
July 28, 2023
Great app! Great customer service (Thessanyl is the best and solves all my trickiest issues). This app does have its limitations, but I havent found any other app that works this well as far as SKU simplicity, customer facing simplicity, and full customization is concerned. 5 stars from me
We appreciate your review and are pleased to hear that you are enjoying our app and service. Thank you!
July 27, 2023
Radly and the Yotpo team did a great job migrating our subscriptions to Shopify! They were prompt, knowledgable, and effective.
We are happy to hear that you were satisfied with our migration process! Thank you for sharing your experience.
July 25, 2023
I've been running my subscription business for a number of years and I previously used two other subscription apps prior to migrating my customers to Yotpo Subscriptions. A big thank you to the outstanding support from Sheen & Jomar, the migration support team where amazing with communication and made the transition to Yotpo so seamless. The subscription app is easy to install and set up subscriptions for my store. They also have lighting fast customer service via chat. The subscriptions team at Yotpo has been excellent from start to finish in terms of getting our data migrated, fixing small issues with the widget, and setting up functionalities for us. Their customer service has been exceptional so far. Quick responses to my concerns and open communication. Looking forward to all the new features and updates that come out as well as I'm always looking for ways to bring more value to my customers.
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our product and Customer service.
July 21, 2023
Just switched to Yotpo after a terrible experience with another subscription app (Upscribe) and we are super impressed. Onboarding was fast and efficient and the support team was excellent. Minor issues have been fixed within hours and it looks to offer a much-improved customer experience for our subscribers.
Thank you for your review! We are glad to know that we have exceeded your expectations and that you are highly satisfied with both our service and product
July 18, 2023
Awesome support team and very easy and user-friendly product. Really cannot fault it. For anyone starting up a subscription service, this is a great option.
Thank you for taking the time to share your experience with us! we are happy to hear you are satisfied with our Support service and our product!
July 17, 2023
Happy with the App, Support and they have added a few features recently which have definitely improved the App!
Thank you for your review! We're glad you are enjoying our app and our continuous improvements
July 16, 2023
This app is as good as most, and better than many. But I just had a great customer service interaction (on a weekend, no less). Jerrah epitomizes prompt, knowledgeable customer service. In just a few minutes, we got to the bottom of the issue and solved it. Thanks Jerrah, and thanks Yotpo.
Thank you for your kind feedback! We are glad to hear you are enjoying our app and customer services
July 14, 2023
Excellent product and very quick effective support from Roland M when I requested a minor change. We have a few subscribers now so the product has helped boots sales
Thank you for your review! We're happy to hear that our Subscription app helped increase your sales in a short amount of time and that you enjoyed our customer service.
July 11, 2023
Their customer service has been exceptional so far. Quick responses to my concerns and open communication. The app works well on Shopify and after going through quite a bit of mediocre apps on here, YotPo is definitely a big step up than others.
Thank you for your review! Glad you are happy with our app!
July 10, 2023
Amazing & fast support team - I am not a coder but was able to quickly set up the app in shopify. Love it!!
Store
Nama Water
Using app
About 1 hour
Thank you for your review! We are glad to hear that you enjoyed our excellent customer support. We hope you are enjoying our app as well.
June 26, 2023
Fab app, so easy to use! The live chat is fantastic and Thessanyl was fab at answering the questions i had and resolving any hiccups my end!
June 19, 2023
This team has continued to impress me with their customer service and follow-up. I required some custom work on widget display to enhance the user experience and they were willing to do the work behind the scenes and notified me numerous times along teh way while the work was being done. Thessanyl managed the entire interaction between myself and their Dev team and was extremely courteous and professional. It has been a great experience thus far. Highly recommend!