Yotpo Subscriptions

March 16, 2023

Quick response and got our edit quickly done and with fantastic communication. We have had a better user experience ever since.

March 16, 2023

This is the best thing that could have happened. I have been using another subscription service for a while now. I have also been with Yotpo from the beginning for my customer reviews, then I implemented the customer points. Now they offer the subscription service. Can I just say with everything now all in one place this is absolutely beautiful. Their migration process was so amazing. Not one hiccup. Roland was in charge of my process. He even had videos that showed my website and step by step instructions. I am not very computer literate, and I didn't have to be. My unborn grandchild could figure this out....hahahah. Yotpo Team and Roland Thank you all for everything you have provided, and I know you will still be there when I need you.

March 15, 2023

Thank you Happy for helping me get the subscription app running. The customer service is very fast and responsive. I tend to have some issues with the UI at times but the fast customer service helps me get things smoothed out immediately.

March 13, 2023

I couldn't get the customer-facing widget installed on my Shopify store, so I contacted support. They didn't just tell me what I was doing wrong; Irvin with their support team installed it for me and now it's working perfectly.

March 13, 2023

Maria was super helpful with helping us with a technical issue. The app does lack a few features I would like, such as seeing the subscription NOT base on the sale price of an item if it's on sale when the customer places their subscription. But the backend makes it fairly easy to add and readd an item at a separate price.

March 13, 2023

I needed tech support to help get the widget on my home screen. Thessenyl and her team amde sure it happened. Expect about a week turn around. It will get done!

March 12, 2023

Great app!, they are always expnading and making the end result better! I spent some time chatting with Happy, to resolve an issue, with a great experience!

March 10, 2023

Big shoutout to Thessanyl. Great support. Solved my issue in less thank five minutes. well done thanks

March 8, 2023

Great costumer service at its best and a great app to, well integrated with shopify. Thank you, we are a team now.

March 7, 2023

Really great customer service, always helpful when you need the support. Also very quick to help. Thanks Roland.

March 6, 2023

Excellent customer service. Irvin was kind and fast at responding to my concerns. I am loving all of yotpo apps, truly saving me so much time and money.

March 5, 2023

Very helpful customer service, special shout-out to Roland which was very clear and patient. I am moving from another subscription app which is years behind when it comes to listening to their customers. Glad that I found out about Yotpo!

March 4, 2023

Excellent customer service experience. Very quick, and Thessanyl was able to outline the steps needed to resolve my issue. Thanks Thessanyl and I look forward to offering subcriptions to my customers with Yotpo

March 2, 2023

Excellent customer service: they reply instantly and are very polite and helpful. Shout out to Thessanyl who helped me a lot today !

Feb. 23, 2023

Très à l'écoute, disponible et réactif pour nous aider à configurer ! Je vous recommande à 100/100 cette application si vous souhaitez mettre en place des abonnements

Feb. 21, 2023

The subscriptions team at Yotpo has been excellent from start to finish in terms of getting our data migrated, fixing small issues with the widget, and setting up functionalities for us. Clarifying business need through having a zoom call to constant emails updating the progress of the setup were extremely helpful in keeping us in the loop. The customer support in general for any of the Yotpo apps is outstanding, questions are answered within minutes on the live chat, and any complex or specific requests are passed through to the right person straight away who emails solutions back within 1-12 hours (our experience).

Feb. 21, 2023

Find these tools easy to use. But when I have needed to get help - the team are great. Roland super helpful today. He understood my question quickly and resolved. :)

Feb. 17, 2023

Very good customer service on the chat. Irvin helped me fast, was patient and solved the issue. Would recommend this app

Feb. 17, 2023

just subscribed. like how easy it is to set up and get support. Irwin was super helpful and patient. Will post updates if something changes.

Feb. 17, 2023

Wonderful customer service I've just had with Roland - helped me through the problem quickly and efficiently :)