Yotpo Subscriptions
Yotpo Shopify Subscription App
Rating
4.7
feedback
186
chart
#7,461
All reviews
Rating Breakdown
Review RSS Feed
Jan. 26, 2023
Amazing service from one of your employees Irvin N. Super helpful, Very responsive and friendly and super patient
Thanks for your feedback, we really appreciate it.
Jan. 24, 2023
Yotpo has the best customer service out of any apps. I end up always choosing them, they are responsive and friendly. Shout out to Thessanyl for being super helpful today!
We appreciate your feedback, thank you!
Jan. 22, 2023
Had a little issue with Subscription showing the widget twice on a product page. One of the chat customer service reps Happy helped me out and was resolved in minutes. Highly recommend Yotpo subscriptions and all other Yotpo services.
Thank you for writing a review — we value your feedback.
Jan. 22, 2023
I was having an issue while creating my widget but my agent Sheen helped resolve this right away! Great customer service for sure!
Thank you for sharing your thoughts with us!
Jan. 16, 2023
I had a problem when installing the app, and after getting a little frustrated decided to reach out to customer support. A man by the name of Jomar M looked after me in the nicest way in got it all solved for me in no time. Recommend both the app and their customer support. I strive to have a customer support team as good as Yotpo for my own brand :)
We appreciate your feedback, thank you!
Jan. 14, 2023
This app is completely simple to install and have up and running in no time. When I had a question - I went to the chat on the app (at 9pm at night!) and got a very helpful Roland M... he solved my issue with shipping and made me feel even more confident with the app because customer service is everything when you have a small business.
Thanks for your feedback, we really appreciate it.
Jan. 10, 2023
The application lacks some parameters that we would need for our shop, but it is easy to set up. We had a problem with the installation and other issues, but the customer service, specifically Roland, was very responsive and fixed the problem within a minute. We are very satisfied! Thank you very much for your help.
Thank you for writing a review — we value your feedback.
Jan. 6, 2023
Great customer service. Lot's of great features! Roland is super helpful and easy to communicate with. Easy Peasy
We appreciate your feedback, thank you!
Jan. 2, 2023
Great customer service from Happy S. - easy to understand, thorough and got me up and running quickly. Appreciate it!
Thank you for sharing your thoughts with us!
Dec. 29, 2022
We just recently switched from another subscription program, and so far the features and functionality have been way smoother and more intuitive! The customer service and support are outstanding as well! We are thrilled that we switched programs!
Thank you for writing a review — we value your feedback.
Dec. 20, 2022
Great customer service and support. We just rolled out subscriptions and love Yotpo. Thessanyl was amazing at helping me get this launched properly within minutes. Really easy platform to use and would recommend to anyone.
We appreciate your feedback, thank you!
Dec. 20, 2022
The app is easy to navigate and both Roland and Happy were terrific to work with. I look forward to exploring it more and growing my business with it.
Thanks for your feedback, we really appreciate it.
Dec. 16, 2022
This app is very easy to install and easy to see. And Vergian was very kind and quick to support me in my problems. Thank you.
Thank you for sharing your thoughts with us!
Dec. 10, 2022
The team, especially Sheen, over at YOTPO has been great to work with. Most importantly they are quick to respond, which had been a huge benefit for my company. Thanks YOTPO!
Thank you for writing a review — we value your feedback.
Dec. 9, 2022
Beim Einrichten gab es Probleme, diese wurden sofort vom Support gelöst. Ich weiß nicht wo die Firma sitzt, aber zu deutschen Zeiten um 01:30 wurde alles direkt inklusive Screenshots beantwortet & für mich geregelt. Andchließend habe ich sogar den Mitarbeiter via Mitarbeiter/Gastzugang hinzugefügt. Da braucht ihr euch keine Sorgen zu machen. Mein Supporter hat mir auch anschließend noch zwei weitere Fragen beantwortet, inklusive Beispielen. Mein Support hieß Roland. Alles sehr hilfreich. Zum System: Sieht gut aus & für den Preis optimal. Viele andere Systeme wollten viel zu viel Geld von mir, vor allem bei der kostenlosen Version; nehmen die teilweise Gebühren bis zu 5000€ Hier ist alles entspannt (bis zu 500€/Monat) alles kostenfrei & ab dem 501€ zahlt man nur noch 1%y Ich bin sehr gespannt.
We appreciate your feedback, thank you!
Dec. 7, 2022
Overall Yotpo Subscriptions is fairly intuitive for someone that is not the most technical with websites. I had an issue where I only wanted to display subscriptions for particular product variants. Thessanyl took their time walking me through the steps to complete via web chat. Something was not working on my end. But, they went the extra mile to help me resolve the issue quickly. That means a lot to small business owners. Great support and helpful team. Yotpo Subscriptions has been great so far.
Thanks for your feedback, we really appreciate it.
Dec. 4, 2022
Great Customer service. I had an issue over the weekend and Jomar M was able to quickly help address it.
Thank you for sharing your thoughts with us!
Dec. 1, 2022
We are using almost all of Yotpo's apps and couldn't be happier. They integrate seamlesly with our site and take into consideration our typeface and color choices. The help desk and customer care are really great, lately we worked with Jomar who quickly understood and solved the small glitch we had. Thank you Jomar!
Thank you for writing a review — we value your feedback.
Sept. 27, 2022
Jiemer did a great job! Thankful for the quick help and service. Looking forward to continuing to have great support!
Sept. 20, 2022
Josephine was super helpful, got back to my request for assistance straight away via the Live Chat even though it's almost 8pm. SO HANDY - especially for those of us building their e-comm stores outside of working hours because they're working a 9-5pm. Thank you!