Rating

4.1

feedback

126

Reviews

chart

#458

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    3%
  • Less than a month
    20%
  • Less than a year
    51%
  • More than a year
    20%

Reviews Summary

The reviews for the Yoycol Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the quality of products, fast shipping, excellent customer service, and easy-to-use design interface. Users appreciate the variety of customizable items and the extensive product catalog. However, negative aspects mentioned in the reviews include long production times, unreliable shipping, issues with Shopify integration, and poor customer service experiences. Some users reported receiving damaged or incorrect items, delays in responses from customer service, and difficulties with communication and resolving issues.

Highlights

Quality products and fast shipping
Excellent customer service and easy-to-use design interface
Issues with production times and shipping reliability
Challenges with Shopify integration and poor customer service experiences
Communication difficulties and resolving issues

Rating Breakdown

  • 5
    75% (94 ratings)
  • 4
    2% (3 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    20% (25 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2024

Yoycol is absolutely wonderful, the customer service is always helpful and kind!!! I totally recommend it!

Store

diccha

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 14, 2024

Unprofessional and Scam. they package things very purly, stuff arrives in wrong sizes, damaged, 6 -8 weeks later and sometimes not at all. The customer service is chines and not helpful at all. yoycol messed up an important order and harmed my business. they also let me pay for items that were never shipped and refuse to pay that back. Stay away from this chinese fraud!!!

Using app

11 months

Total reviews

1

Average rating

1.0

Developer Reply

Greetings from the Yoycol support team, Thank you for your feedback. We are so sorry to hear that you didn't have the best experience with us. Please contact us and provide your order information: [email protected]. And we will solve your issues and concerns in the first time once we got your feedback ,thanks Thank you!

5 / 5 Share

Oct. 25, 2024

Product perfect for in-person selling and dropshipping! Satisfied with Yoycol's standards, actually ideal for us.. thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, If you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

5 / 5 Share

Oct. 1, 2024

Awesome products, and even better customer service! My store has been receiving fantastic reviews on their POD products and the production/packaging/shipping is phenomenal!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, If you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

5 / 5 Share

Sept. 24, 2024

Yoycol are a fantastic service to businesses like ourselves. They ensure customer satisfaction with great communication, attention to detail and quick turn around times. I am rating 5 stars, but I would love for Yoycol to supply more plus size friendly options for me to choose :)

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

All reviews

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