Rating

4.1

feedback

50

Reviews

chart

#1,215

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    16%
  • Less than a day
    8%
  • Less than a month
    14%
  • Less than a year
    46%
  • More than a year
    16%

Reviews Summary

The reviews for the Shopify App are generally positive, highlighting aspects such as responsive customer service, good product quality, and a wide variety of customizable products. Customers appreciate the ease of use of the app and the ability to create unique designs. However, there are some concerns raised about slow shipping times, challenges with Shopify integration, and issues with order processing and communication. Despite these drawbacks, many users still recommend the app for its quality products and helpful customer support.

Highlights

Responsive customer service and good product quality
Wide variety of customizable products
Challenges with shipping times and order processing
Ease of use of the app and design tool
Concerns about Shopify integration and communication issues

Rating Breakdown

  • 5
    66% (33 ratings)
  • 4
    6% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    6% (3 ratings)
  • 1
    22% (11 ratings)

Reviews with Text

  • 100% (50)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 11, 2026

Very responsive team. I have yet to see product quality. They are on the way

Store

Artatak

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! Service satisfaction is a fundamental priority for our team, and your affirmation is truly encouraging. We have complete confidence in the quality of our product and are certain it will meet your expectations. After receiving your order, please don't hesitate to reach out with any thoughts—whether sharing your satisfaction or needing assistance. We're always here to provide the same prompt, professional service. Wishing you all the best, and we look forward to hearing from you! BR Yoycol support team

5 / 5 Share

Feb. 3, 2026

Great platform, the cotton products are good, but I wish there were more cotton products available. Customer service is very prompt.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us such thoughtful feedback! Your affirmation and suggestions are incredibly valuable to us. First, learning that you are satisfied with the quality of our existing cotton products and the responsiveness of our customer service team has greatly encouraged our entire team. Providing high-quality products and efficient service remains our unwavering commitment, and your recognition makes all our efforts truly meaningful. More importantly, we have carefully noted your valuable suggestion to “offer more cotton products” and immediately shared it with our product development team. In fact, we are actively exploring and expanding our range of natural material products to be both richer and higher quality. Your expectation aligns perfectly with our future plans and gives us even greater motivation. Rest assured, we are working diligently toward this goal and look forward to bringing you more exciting options in the future. Thank you once again for your support and trust! Your feedback guides our path forward. We welcome your continued interest in our brand. Should you have any specific requests or ideas for cotton products, feel free to share them with us anytime via private message. Wishing you all the best! BR Yoycol support team

2 / 5 Share

Nov. 21, 2025

It's challenging to get orders to sync from shopify. Even using manual sync. I've tried deleting a product from my site and re-pushing from Yoycol, it's still won't recognize orders.

Using app

3 months

Total reviews

4

Average rating

3.8

Developer Reply

Dear customer We are so sorry for this inconvenience, if you could provide your Yoycol email account and shopify order numbers for us by email please ? Then we will let our professional system support team check for you, please don't worry And because we tested and asked our other shopify users, there is no problems with our order syncing, it might be some options that you forget to choose, could you please kindly check the store setting page→syncing setting firstly , the steps we already sent to your email too ~ BR Yoycol support team

4 / 5 Share

Oct. 26, 2025

This app helps me create wonderful and amazing products with Yoycol. It is used to create my branded online store!! Thumbs up!

Using app

10 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Sept. 23, 2025

I have been working with Yoycol for several years now and I think they are really super-great!!! This is first and foremost because they offer high quality products no one else is willing to take on - for example, all over print cotton tee shirts, all over print cotton dresses, a number of high quality down puffer jackets and vests, all over print velvet items - that is just a sampling of the huge variety of products they offer - they also offer some great shoes and accessories and home decor items. Beyond that, their support is super-helpful and pleasant to work with. I work closely with Eleven on various items and he and all the rest of the support team are really great. They handle all my problems very quickly and professionally. Their 3D modeling design system is the most advanced I've run across. I researched around 600 produce on demand sites to find products for my shop and Yoycol are definitely and by a substantial amount, number 1. I very highly recommend them!!!

Using app

About 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Dear Customer, Thank you for your long-standing support and high praise of Yoycol! Your recognition is a tremendous encouragement to us and fuels our continuous improvement. We are delighted that you are satisfied with our product diversity, quality, and customer service experience. We remain committed to providing unique, high-quality print-on-demand products to meet your creative needs. We are equally honored that you specifically mentioned the professional service provided by Eleven and other customer service team members. Prompt responses and efficient problem-solving are at the core of our service philosophy. We will maintain this standard moving forward to ensure your collaboration with us remains seamless. Furthermore, your affirmation of our 3D modeling design system is deeply gratifying. This technology is designed to help customers visualize product outcomes more intuitively and enhance design efficiency. We will continue optimizing it to deliver an even more convenient experience. We are deeply honored to be your chosen partner among over 600 POD platforms! Your recommendation represents the highest trust in us, and we will continue striving to deliver superior products and services. Should you have any requests or suggestions, please feel free to contact our customer service team at any time. We are dedicated to serving you! Wishing your business continued success! Sincerely, Yoycol support Team

All reviews

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