Rating

4.3

feedback

129

Reviews

chart

#858

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    4%
  • Less than a month
    23%
  • Less than a year
    50%
  • More than a year
    16%

Reviews Summary

The reviews for the Yoycol Shopify App are a mix of positive and negative feedback. Positive aspects highlighted include the quality of products, ease of customization, fast production and shipping times, and excellent customer service. Customers appreciate the variety of products offered and the willingness of Yoycol to make changes to products based on their needs. However, there are also negative aspects mentioned, such as high shipping costs, long production times, unreliable Shopify integration, and issues with customer service communication and responsiveness. Some customers have experienced delays in receiving orders, poor packaging, and difficulties in resolving issues with the company.

Highlights

Quality of products, customization options, fast production and shipping times, excellent customer service
High shipping costs, long production times, unreliable Shopify integration
Issues with customer service communication and responsiveness, delays in receiving orders, poor packaging

Rating Breakdown

  • 5
    75% (97 ratings)
  • 4
    2% (3 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    19% (25 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2025

I was very impressed with the samples I received. Quality of sewing was very good. So are the materials, very soft. Customer service is amazing! I dealt with an agent called Eleven who was very helpful. Sadly, shipping is too high for me.

Using app

--

Total reviews

9

Average rating

4.8

5 / 5 Share

Jan. 20, 2025

5 stars from me. Although they are vendor from China, but their services and product quality are quite good, and the base cost they offer is also very resonable. Highly recommend!

Using app

3 months

Total reviews

5

Average rating

4.4

Developer Reply

Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

5 / 5 Share

Jan. 8, 2025

Working with Yoycol has been great. They are willing to make changes to their products. And customer service has been great. Tracking shipments is very accurate and timely.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

5 / 5 Share

Dec. 4, 2024

Yoycol is absolutely wonderful, the customer service is always helpful and kind!!! I totally recommend it!

Store

diccha

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

1 / 5 Share

Oct. 14, 2024

Unprofessional and Scam. they package things very purly, stuff arrives in wrong sizes, damaged, 6 -8 weeks later and sometimes not at all. The customer service is chines and not helpful at all. yoycol messed up an important order and harmed my business. they also let me pay for items that were never shipped and refuse to pay that back. Stay away from this chinese fraud!!!

Using app

11 months

Total reviews

1

Average rating

1.0

Developer Reply

Greetings from the Yoycol support team, Thank you for your feedback. We are so sorry to hear that you didn't have the best experience with us. Please contact us and provide your order information: support@yoycol.com. And we will solve your issues and concerns in the first time once we got your feedback ,thanks Thank you!

All reviews

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