Rating

4.2

feedback

46

Reviews

chart

#1,137

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    9%
  • Less than a month
    11%
  • Less than a year
    43%
  • More than a year
    15%

Reviews Summary

Yoycol, a Shopify App, has received a mix of positive and negative reviews from ecommerce merchants. On the positive side, users appreciate the high-quality products offered by Yoycol, especially unique items like all-over print clothing, shoes, and accessories. The customer service is highlighted as helpful, with specific mentions of support team members like Eleven providing quick and professional assistance. Additionally, users praise the customization options available and the ease of using the app for designing and integrating with Shopify. However, there are also negative aspects mentioned in the reviews. Some users have faced challenges with order synchronization, blurry mockups, and issues with Shopify integration, such as manual payment authorization for every order. Customer service experiences vary, with complaints about slow responses, lack of transparency, and difficulties in resolving issues effectively.

Highlights

High-quality products and customization options
Positive customer service experiences
Challenges with order synchronization and Shopify integration
Mixed feedback on customer service responsiveness and transparency
Issues with mockups and design quality

Rating Breakdown

  • 5
    67% (31 ratings)
  • 4
    4% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    7% (3 ratings)
  • 1
    22% (10 ratings)

Reviews with Text

  • 100% (46)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Nov. 21, 2025

It's challenging to get orders to sync from shopify. Even using manual sync. I've tried deleting a product from my site and re-pushing from Yoycol, it's still won't recognize orders.

Using app

--

Total reviews

3

Average rating

4.0

5 / 5 Share

Sept. 23, 2025

I have been working with Yoycol for several years now and I think they are really super-great!!! This is first and foremost because they offer high quality products no one else is willing to take on - for example, all over print cotton tee shirts, all over print cotton dresses, a number of high quality down puffer jackets and vests, all over print velvet items - that is just a sampling of the huge variety of products they offer - they also offer some great shoes and accessories and home decor items. Beyond that, their support is super-helpful and pleasant to work with. I work closely with Eleven on various items and he and all the rest of the support team are really great. They handle all my problems very quickly and professionally. Their 3D modeling design system is the most advanced I've run across. I researched around 600 produce on demand sites to find products for my shop and Yoycol are definitely and by a substantial amount, number 1. I very highly recommend them!!!

Using app

About 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Dear Customer, Thank you for your long-standing support and high praise of Yoycol! Your recognition is a tremendous encouragement to us and fuels our continuous improvement. We are delighted that you are satisfied with our product diversity, quality, and customer service experience. We remain committed to providing unique, high-quality print-on-demand products to meet your creative needs. We are equally honored that you specifically mentioned the professional service provided by Eleven and other customer service team members. Prompt responses and efficient problem-solving are at the core of our service philosophy. We will maintain this standard moving forward to ensure your collaboration with us remains seamless. Furthermore, your affirmation of our 3D modeling design system is deeply gratifying. This technology is designed to help customers visualize product outcomes more intuitively and enhance design efficiency. We will continue optimizing it to deliver an even more convenient experience. We are deeply honored to be your chosen partner among over 600 POD platforms! Your recommendation represents the highest trust in us, and we will continue striving to deliver superior products and services. Should you have any requests or suggestions, please feel free to contact our customer service team at any time. We are dedicated to serving you! Wishing your business continued success! Sincerely, Yoycol support Team

5 / 5 Share

July 3, 2025

Excellent application and support. Products are good quality, a lot of customizations. Recommended!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, Also thanks for your kind suggestions, we will report the shipping cost request to the logistic team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

2 / 5 Share

April 12, 2025

seem cool but the mockups look super bad and blurry which makes me think they wont be able to handle detailed graphics

Using app

23 minutes

Total reviews

12

Average rating

2.3

Developer Reply

Hello from the Yoycol support team, Thank you for your feedback. We are so sorry to hear that you didn't have the best experience with us. If you could tell us more mockup suggestions or ideas? we will report to related department , then we will try our best to meet your requirement my friend,thank you Please contact us and provide your order information: [email protected]. And we will solve your issues and concerns in the first time once we got your feedback Best regards

5 / 5 Share

March 24, 2025

I was very impressed with the samples I received. Quality of sewing was very good. So are the materials, very soft. Customer service is amazing! I dealt with an agent called Eleven who was very helpful. Sadly, shipping is too high for me.

Using app

5 months

Total reviews

12

Average rating

4.7

Developer Reply

Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, Also thanks for your kind suggestions, we will report the shipping cost request to the logistic team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

All reviews

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