Yoycol: Print on Demand
All-Over-Print on demand & dropshipping provider.
Rating
4.2
feedback
128
chart
#824
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
3%
-
Less than a month
20%
-
Less than a year
50%
-
More than a year
20%
Reviews Summary
Yoycol, a Shopify App, has received a mix of positive and negative reviews from ecommerce merchants. On the positive side, many users appreciate the quality of the products, the ease of customization, and the excellent customer service provided by Yoycol. Customers have praised the quick turnaround times for production and shipping, as well as the willingness of the company to make changes to products based on customer requests. The app's design interface is user-friendly, making it accessible even for new designers. Additionally, the AI-powered automated design features have been highlighted as a time-saving and efficient tool for launching products. On the negative side, some users have expressed dissatisfaction with the shipping times, especially for custom orders. There have been complaints about delays in production, items arriving in wrong sizes or damaged, and difficulties in communication with the customer service team. Some users have also mentioned issues with Shopify integration, such as manual payment authorization requirements and difficulties in connecting the app to their store.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 20, 2025
5 stars from me. Although they are vendor from China, but their services and product quality are quite good, and the base cost they offer is also very resonable. Highly recommend!
Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear， Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team
Jan. 8, 2025
Working with Yoycol has been great. They are willing to make changes to their products. And customer service has been great. Tracking shipments is very accurate and timely.
Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear， Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team
Dec. 4, 2024
Yoycol is absolutely wonderful, the customer service is always helpful and kind!!! I totally recommend it!
Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear， Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team
Oct. 14, 2024
Unprofessional and Scam. they package things very purly, stuff arrives in wrong sizes, damaged, 6 -8 weeks later and sometimes not at all. The customer service is chines and not helpful at all. yoycol messed up an important order and harmed my business. they also let me pay for items that were never shipped and refuse to pay that back. Stay away from this chinese fraud!!!
Greetings from the Yoycol support team, Thank you for your feedback. We are so sorry to hear that you didn't have the best experience with us. Please contact us and provide your order information: support@yoycol.com. And we will solve your issues and concerns in the first time once we got your feedback ,thanks Thank you!
Oct. 25, 2024
Product perfect for in-person selling and dropshipping! Satisfied with Yoycol's standards, actually ideal for us.. thank you!
Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear， If you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team
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