Rating

4.1

feedback

57

Reviews

chart

#846

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    9%
  • Less than a month
    53%
  • Less than a year
    116%
  • More than a year
    35%

Reviews Summary

The reviews for the Yoycol Shopify App are quite mixed, with a combination of positive and negative feedback. Positive aspects highlighted include the quality of products, good customer service, willingness to make changes to products, and accurate tracking of shipments. Customers appreciate the ease of customization and the variety of products offered. However, negative aspects mentioned include issues with mockups being blurry, long production and shipping times, unreliable Shopify integration, high shipping costs, and poor customer service experiences with delays in responses and unhelpful interactions.

Highlights

Mixed reviews with positive and negative feedback on product quality, customer service, and customization options
Issues with mockups, production and shipping times, and Shopify integration
Positive feedback on product variety, ease of customization, and accurate shipment tracking
Negative feedback on high shipping costs and poor customer service experiences
Customers appreciate the quality of products and willingness to make changes to products

Rating Breakdown

  • 5
    170% (97 ratings)
  • 4
    5% (3 ratings)
  • 3
    4% (2 ratings)
  • 2
    5% (3 ratings)
  • 1
    44% (25 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

April 12, 2025

seem cool but the mockups look super bad and blurry which makes me think they wont be able to handle detailed graphics

Using app

--

Total reviews

13

Average rating

2.5

5 / 5 Share

March 24, 2025

I was very impressed with the samples I received. Quality of sewing was very good. So are the materials, very soft. Customer service is amazing! I dealt with an agent called Eleven who was very helpful. Sadly, shipping is too high for me.

Using app

5 months

Total reviews

9

Average rating

4.8

Developer Reply

Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, Also thanks for your kind suggestions, we will report the shipping cost request to the logistic team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

5 / 5 Share

Jan. 20, 2025

5 stars from me. Although they are vendor from China, but their services and product quality are quite good, and the base cost they offer is also very resonable. Highly recommend!

Using app

3 months

Total reviews

5

Average rating

4.4

Developer Reply

Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

5 / 5 Share

Jan. 8, 2025

Working with Yoycol has been great. They are willing to make changes to their products. And customer service has been great. Tracking shipments is very accurate and timely.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

5 / 5 Share

Dec. 4, 2024

Yoycol is absolutely wonderful, the customer service is always helpful and kind!!! I totally recommend it!

Store

diccha

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

All reviews

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