Rating

4.3

feedback

46

Reviews

chart

#854

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    24%
  • Less than a day
    9%
  • Less than a month
    15%
  • Less than a year
    41%
  • More than a year
    11%

Reviews Summary

The reviews for the Yoycol Shopify App are quite mixed. Positive aspects include excellent customer service, good product quality, a wide range of customization options, and fast shipping times. Customers appreciate the ease of use of the app and the variety of products offered. However, there are also negative aspects highlighted in the reviews, such as issues with shipping delays, unresponsive customer service, problems with product mockups, and difficulties with Shopify integration. Some customers have expressed frustration with the lack of transparency in managerial roles and communication issues within the customer service team.

Highlights

Excellent customer service and product quality
Wide range of customization options
Fast shipping times
Issues with shipping delays and unresponsive customer service
Difficulties with product mockups and Shopify integration

Rating Breakdown

  • 5
    67% (31 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    4% (2 ratings)
  • 1
    24% (11 ratings)

Reviews with Text

  • 100% (46)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 3, 2025

Excellent application and support. Products are good quality, a lot of customizations. Recommended!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, Also thanks for your kind suggestions, we will report the shipping cost request to the logistic team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

2 / 5 Share

April 12, 2025

seem cool but the mockups look super bad and blurry which makes me think they wont be able to handle detailed graphics

Using app

23 minutes

Total reviews

12

Average rating

2.3

Developer Reply

Hello from the Yoycol support team, Thank you for your feedback. We are so sorry to hear that you didn't have the best experience with us. If you could tell us more mockup suggestions or ideas? we will report to related department , then we will try our best to meet your requirement my friend,thank you Please contact us and provide your order information: support@yoycol.com. And we will solve your issues and concerns in the first time once we got your feedback Best regards

5 / 5 Share

March 24, 2025

I was very impressed with the samples I received. Quality of sewing was very good. So are the materials, very soft. Customer service is amazing! I dealt with an agent called Eleven who was very helpful. Sadly, shipping is too high for me.

Using app

5 months

Total reviews

11

Average rating

4.7

Developer Reply

Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, Also thanks for your kind suggestions, we will report the shipping cost request to the logistic team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

5 / 5 Share

Jan. 20, 2025

5 stars from me. Although they are vendor from China, but their services and product quality are quite good, and the base cost they offer is also very resonable. Highly recommend!

Using app

3 months

Total reviews

5

Average rating

4.4

Developer Reply

Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

5 / 5 Share

Jan. 8, 2025

Working with Yoycol has been great. They are willing to make changes to their products. And customer service has been great. Tracking shipments is very accurate and timely.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

All reviews

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