Yoycol: Print on Demand
All-Over-Print on demand & dropshipping provider.
Rating
4.0
feedback
125
chart
#658
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
3%
-
Less than a month
22%
-
Less than a year
50%
-
More than a year
20%
Reviews Summary
The reviews for the Yoycol Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the quality of products, ease of use for in-person selling and dropshipping, excellent customer service, fast production and shipping times, and a wide range of customizable items. Users appreciate the AI-powered automated design features, extensive product catalog, and seamless integration with Shopify. However, negative feedback revolves around issues such as unreliable production and shipping times, poor customer service experiences, difficulties with Shopify integration, and delays in resolving problems like incorrect orders and shipping mistakes. Some users also mentioned challenges with communication and transparency in customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 14, 2024
Unprofessional and Scam. they package things very purly, stuff arrives in wrong sizes, damaged, 6 -8 weeks later and sometimes not at all. The customer service is chines and not helpful at all. yoycol messed up an important order and harmed my business. they also let me pay for items that were never shipped and refuse to pay that back. Stay away from this chinese fraud!!!
Greetings from the Yoycol support team, Thank you for your feedback. We are so sorry to hear that you didn't have the best experience with us. Please contact us and provide your order information: [email protected]. And we will solve your issues and concerns in the first time once we got your feedback ,thanks Thank you!
Oct. 25, 2024
Product perfect for in-person selling and dropshipping! Satisfied with Yoycol's standards, actually ideal for us.. thank you!
Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear， If you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team
Oct. 1, 2024
Awesome products, and even better customer service! My store has been receiving fantastic reviews on their POD products and the production/packaging/shipping is phenomenal!
Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear， If you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team
Sept. 24, 2024
Yoycol are a fantastic service to businesses like ourselves. They ensure customer satisfaction with great communication, attention to detail and quick turn around times. I am rating 5 stars, but I would love for Yoycol to supply more plus size friendly options for me to choose :)
Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear， Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team
Sept. 17, 2024
Great service and are open to customization requests! So glad to be working with this manufacture. The customer service is also amazing.
Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear，if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team
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