Yoycol: Print on Demand
Yoycol, a Shopify App, has received mostly positive reviews from ecommerce merchants. Users appreciate the excellent customer service provided by the Yoycol team, as well as the high quality of the products. Many reviewers highlight the wide variety of products available for customization and the ease of use of the app. However, some users have mentioned issues with the 3D mockups not being available on all products or being of lower quality. There are also concerns raised about the integration with Shopify, with some users facing challenges in syncing orders and processing payments. Despite these drawbacks, Yoycol seems to be a popular choice for merchants looking for a diverse range of customizable products and good customer support.
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Love working with Yoycol. they have good customer service and good products! :)
Dear valued customer, Thank you so much for your kind feedback. We are delighted to hear that you love working with Yoycol and that you are happy with both our customer service and products. At Yoycol, we believe a strong partnership is built on dependable product quality, helpful support, and a smooth experience throughout the order process. It is wonderful to know that these efforts have made your experience with us a positive one. Your encouragement means a lot to our team and motivates us to keep improving the service and products we provide. We truly appreciate your trust and support, and we look forward to continuing to work with you and support your business. Best regards, Yoycol Support Team
I've made many orders through their service, they have never let me down, and have helped me with any questions I've had, or changes to orders I've needed to make! I would rate them 6 stars if I could, I love how they offer affordable high-quality materials like cotton for clothing. Couldn't recommend more!
Dear valued customer, Thank you so much for your wonderful feedback and strong recommendation. We are truly grateful to hear that you have placed many orders with Yoycol and that our service has consistently met your expectations without letting you down. We especially appreciate your recognition of our customer support team. Whether you have questions or need help making changes to an order, our goal is always to respond with care, flexibility, and practical solutions so your experience feels smooth and reliable. It is also very encouraging to know that you value our affordable, high-quality material options, especially cotton for clothing. At Yoycol, we understand how important it is for sellers to balance product quality, comfort, and pricing, and we are glad our product range has supported your needs. Thank you again for your trust, loyalty, and kind words. A “6-star” compliment means a lot to us, and we look forward to continuing to support your future orders with dependable products and attentive service. Best regards, Yoycol Support Team
Yoycol is HORRIBLE! Trust me when I say that I give everyone a chance, but Yoycol is truly horrible. Their print quality vs the artwork sent was 100% different. the print quality of the graphics on the shirts I received was blurry and very distorted. The artwork sent was a super high quality image and what they shipped me looked like a kid painted it in watercolors. I tried to get them to fix the issue but all they could say is "it looks fine and here's a $50 coupon for your trouble" after weeks of back and forth. a coupon is useless if they can't even get this order right. My suggestion is don't get any kind of printed fabric from them at all, it will look very distorted and muddy, and if there is any text on it, then it will be very unreadable!
Dear valued customer, Thank you for taking the time to share your feedback. We are truly sorry to hear that the printed shirts you received did not meet your expectations, especially regarding the clarity, distortion, and overall print result compared with the artwork you provided. We understand how important accurate print quality is, particularly when detailed graphics or text are involved. After reviewing your case, our customer service team has already processed a refund for this order as a resolution. We are sorry that the original solution offered did not feel satisfactory, and we appreciate you bringing this concern to our attention. At Yoycol, product quality and customer support are both very important to us. Feedback like this is taken seriously, and we will continue reviewing our printing and quality-check processes to better identify issues related to image clarity, fabric printing performance, and artwork reproduction before orders are shipped. We regret that this experience did not reflect the standard we aim to provide. Thank you again for your feedback, and we sincerely hope to have the opportunity to serve you better in the future. Best regards, Yoycol Support Team
Dear valued customer, Thank you very much for sharing your experience rating with Yoycol. Although you didn’t leave any comments, your high rating clearly shows your satisfaction with our service. Thank you very much for your support. We look forward to continuing to support your business with reliable products, attentive service, and stronger cooperation in the future. Best regards, Yoycol Support Team
Yoycol has been a delight to work with so far. I have placed a few orders with them including a very large order. Their customer service has been nothing but excellent. So far, every product received has been excellent quality and my customers have been very impressed. My only criticism is the 3D mockups would be great if they were available on all products and higher quality. Apart from this, the physical product plus customer service has been great.
Dear valued customer, Thank you very much for sharing your experience with Yoycol. We’re delighted to hear that working with us has been a positive experience so far, and that both your regular orders and large-volume order have met your expectations. We’re especially pleased to know that our customer service and product quality have made a strong impression on both you and your customers. For growing brands and businesses, having a partner that can support different order volumes while maintaining dependable quality and responsive service is an important part of building long-term success. We also sincerely appreciate your feedback regarding the 3D mockups. Suggestions like yours are very valuable as we continue working to improve our tools and product experience. Could you provide links to a few 3D mock-up products that you require urgently, and we will pass this on to the product team so they can prioritise your request.Thank you again for your trust and support. We look forward to continuing to support your business with reliable products, attentive service, and stronger cooperation in the future. Best regards, Yoycol Team
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