Madame Gallerie review for Yoycol: Print on Demand
July 24, 2023
*** UPDATE**** I was a 1 Star review, but they were very nice and asked me to change to my review, even though the simple problem was never solved, but they sounded so nice I didn't want to hurt their feelings ( I know, so Canadian of me) so I will leave this at a 3 Star. I was trying for a week to set up an account and finally just deleted the app. I will change this review once I get some service. I have been trying for HOURS to set up an account but you won't send the code I need to complete the set up. I have tried different e-mails (incase one was not responding) and I have checked my spam mail. NOTHING was sent to me and I requested the code like 100 times. YOUR APP DOESNT EVEN WORK SO WHY WOULD I WANT TO ORDER PRODUCT FROM YOU?
Hello from customer support team of Yoycol, We apologize for the problem that your registered email could not receive the verification code in time. Email service providers with third-party domains may intercept captcha messages. Our engineers strongly recommend that you use email with generic domain name so that the verification code information we send to you will not be intercepted. Sorry again for the problem you encountered, we will work hard to improve the quality of service to ensure that you will not encounter the same problem. If you need any other help, please feel free to contact us by: [email protected] Best Regards Yoycol customer support team
