Pioneer Kitty Market review for Yoycol: Print on Demand

July 15, 2023

Once upon a time, Yoycol was easy enough to work with. I had very few issues at the time. That has since changed as there has been a long overdue issue going on that began in April 2023 with an order from a customer. The parcel never arrived at her address, despite the fact she's ordered from me in the past. Yoycol insists the address is invalid but I demonstrated otherwise. Instead of fixing the problem, they're dragging it on. My business has suffered because of it. I'm so furious with Yoycol right now and am about to walk away from them for good. They cost me more than just a sale with the bad service received here. At the moment, I have thrown everything associated with Yoycol on draft instead of active as I no longer trust them. They told me to keep waiting and yet this has been a problem that's been lingering since mid-April. We're now mid-July! I'm at the point where I feel they owe me more than just a refund. Issue a reprint and PROPER DELIVERY to the customer who was so badly wronged but issued a refund at the same time. Better companies have done something like this once they clued in they failed miserably in the department of customer service and product delivery. Will Yoycol do the same? Right now, I have my doubts.