DurablePrints review for Zakeke ‑ Customizer 2D 3D

1 / 5

April 28, 2026

1) The customer service is barely available. Like the other apps, there is absolutely no chat option available. You will have to figure it out and it is complex. If you email them, they will respond after 24 hours and the response I have received is very lame as if the representative is just trying to avoid answering and not being helpful. 2) This app is very expensive. 3) There is a lazy loading. There will be buffering and it is super slow. 4) If you have problems with the orders, good luck as the customer service will be of no use when the time is of essence. 5) You will have to wait for a single email 24 hours and when you have follow-up question, you will wait another 24 hours. I may look into inkybay or customily.

Using app

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Total reviews

2

Average rating

1.0

Zakeke ‑ Customizer 2D 3D for Shopify
Zakeke ‑ Customizer 2D 3D
4.4 star
65 reviews

Sell more with live product customization, 3D, AR & Try-on

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