Zakeke ‑ Customizer 2D 3D
Sell more with live product customization, 3D, AR & Try-on
Rating
4.4
feedback
65
chart
#348
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
22%
-
Less than a year
54%
-
More than a year
22%
Reviews Summary
Zakeke, a Shopify app for 3D and AR customization, has received a mix of positive and negative reviews. Positive aspects highlighted by users include the extensive features, quick and easy integration with Shopify, the ability to create customizable products from existing Shopify products, and helpful customer service. Users appreciated the 3D preview feature, the ease of use, and the seamless Shopify integration. On the other hand, negative aspects mentioned include slow and unhelpful customer service, issues with pricing structures, limitations in assigning printing methods when using Print-on-Demand integration, and occasional server slowness.
Highlights
Review RSS Feed
All reviews
Feb. 27, 2026
Great app for 3d and AR. And even better support! Fixed all my problems, thanks to Elena, Domenico, Nicola, Marinella and other Zakeke Team members!
Nov. 6, 2025
This app appeared to be everything I needed and I was very wrong. I've never seen an app try to nickel and dime their clients so badly. Customer service is slow and unhelpful. They'll give you one answer to your question and then contradict themselves with a different answer to the same question; then offer to charge you an additional fee with a different app. I have invested a large amount of time into customization and I am now willing to throw that effort away and find a different app. I recommend to continue your search for this type of app and move along. Stay away from this product.
Sept. 24, 2025
Great app with extensive features. Integration into shopify is quick and easy. Customizable products can be created from existing shopify products, so the plugin can handle variant products and stock levels. It has many options to build pricing structures e.g. based on print type, print size, quantity and more. The front end is designed well and doesn't feel like an external tool at all. We've tested several customization plugins, and this one finally has all the features we need. Plus, customer service has been really helpful with a few details we were missing.
Sept. 10, 2025
Zakeke is a fantastic personalization tool! Easy to use, seamless Shopify integration, and great support. The 3D preview really helps customers and has boosted our sales. Highly recommended!
July 10, 2025
Guisi and the team have been outstanding and a pleasure to work with. Creating custom designs for our products on Shopify has been so simple and seamless thanks to Zakeke -- keep job so far, highly recommend!!
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