Zakeke ‑ Customizer 2D & 3D
Zakeke is a highly praised app by ecommerce merchants, with many positive reviews highlighting its great features, seamless Shopify integration, and excellent customer support. Users appreciate the ease of use, quick loading configurator, and the ability to offer customers a smooth design experience. The support team is commended for being fast, helpful, and finding suitable solutions promptly. Additionally, the app's 3D and AR capabilities are mentioned as standout features that enhance the customer experience and boost sales. However, there are a few negative reviews mentioning issues with customer service response times, limitations in functionality for specific use cases like Print-on-Demand integration, and unclear billing practices. Despite these drawbacks, the majority of reviews express high satisfaction with Zakeke.
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Great app with great support
Thank you for the five-star review! We’re really happy to hear that you’re enjoying Zakeke and that our support team has contributed to a positive experience. We work hard to make product customization powerful without making it unnecessarily complicated, and having responsive support alongside the platform is an important part of that.
Nice App - a few things that really stood out to us about Zakeke: - Directly tied to the order: The finished design is linked straight to the Shopify order — no manual back-and-forth sending files around. - Huge time savings on setup: Without Zakeke, we would have had to build the entire designer ourselves. This let us launch extremely fast, with far less development effort. - Multi-language support: Since we need the designer in both German and English, it was great that translation just worked out of the box. If you are interested on how we have implemented it -> you can try it out here: https://lemontaps.de/collections/nfc-cards/products/nfc-holzkarte-1
Thank you so much for your thoughtful review! We’re delighted to hear that Zakeke helped you launch your product designer quickly, without the time and development effort required to build a custom solution from scratch. It’s especially rewarding to know that the direct connection between the finished design and the Shopify order has simplified your workflow, while the built-in German and English support made it easier to deliver a consistent experience across markets. Helping merchants reduce manual work while scaling efficiently is exactly the value we aim to provide.
The app provides all the features we need to offer our customers a smooth design experience for their custom drafts. The configurator loads quickly and is easy and intuitive to use. Zakeke’s support team is fast, helpful, and always finds a suitable solution quickly whenever we have questions or need assistance.
Thank you so much for your thoughtful review! We’re delighted to hear that Zakeke provides the features you need to offer your customers a smooth and intuitive design experience for their custom drafts. It’s especially rewarding to know that you value the configurator’s speed and ease of use, as well as the responsiveness of our support team. Helping merchants find the right solution quickly whenever they need assistance is a key part of the experience we aim to deliver.
Nice App, we use it more then one year and has been working very good. Would recommend.
Thank you for your kind review! We’re very happy to hear that you’ve been using Zakeke for more than a year and that it has been working so well for your business. Long-term feedback like yours is especially meaningful to us, because it reflects both day-to-day reliability and the value the app can bring over time. Thank you again for your recommendation and for being part of the Zakeke journey.
I am setting up a new store and had some questions about the options. I spoke with Goran and Gaia and both are awesome to get support from. Setting up Zakeke is very easy compared to other customizers honestly. I look forward to working with them for long term. There are lots of features the app provides and you can add so many cliparts and assign those cliparts to different products. Amazing!Thank you!
Thank you so much for your kind words! We’re really happy to hear that setting up your new store with Zakeke has been smooth and that Goran and Gaia were able to support you so well throughout the process. It’s great to know you’re already appreciating how easy the setup is compared to other customizers, as well as the flexibility of features like clipart management across different products. We’re excited to support you for the long term and help you get the most out of your store as your customization experience grows.
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