Zakeke ‑ Customizer 2D 3D
Shopify Product Customiser & 3D Configurator - Zakeke
Rating
4.3
feedback
110
chart
#258
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
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Less than a day
1%
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Less than a month
10%
-
Less than a year
45%
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More than a year
43%
Reviews Summary
The reviews for the Zakeke Shopify App are overwhelmingly positive, with users praising its customization features, ease of use, and excellent customer support. Many users highlighted the app's ability to create 3D configurators for products, which enhanced the customer experience and reduced back-and-forth communication. The customer service team was frequently mentioned as responsive, helpful, and efficient in resolving issues. However, there were a few negative reviews mentioning difficulties in setup, lack of live chat support, and issues with font recognition in certain design programs. Overall, Zakeke is highly recommended for businesses looking to offer personalized products on their Shopify store.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 10, 2025
Thank you for your quick response and refunding the payment.
Hello, thank you for sharing your experience with us. We're sorry you've encountered these issues. As per our support responses, we confirm to have already refunded your account, you should be able to see it within a few days. Thank you again for your patience.
Nov. 19, 2024
Oct. 6, 2024
SUSAH NAK BERCAKAP DENGAN SUPPORT ADVISOR !!! NEED HELP !!!
We are very sorry for your frustration. We have been responding to all the messages you’ve sent us, but we suspect that our replies are not reaching you or are ending up in your spam folder. You are requesting support for an issue with a product that you are NOT using Zakeke for, but another app! I’d be happy to explain everything on a call if you respond to our messages.
Sept. 17, 2024
I use Zakeke to create a 3D Guitar Configurator that enables my customer to preview and build their dream guitar. This helps me get rid of numerous back and forth mails with the customer to create custom renders, gives the customer real time preview with amazing features like dynamic weight and pricing. It really changed everything for us
Aug. 26, 2024
Scelto tra tanti altri configuratori 3D, Zakeke è stato il migliore dopo settimane di valutazione, e ha portato i suoi frutti. È perfettamente integrato con i nostri modelli 3D già sviluppati, abbiamo dato la possibilità ai nostri clienti di mettere mano al prodotto, riducendo costi di personale e tempo di produzione. È una scelta estremamente vantaggiosa perché porta nuovi utenti al sito, rafforza l'immagine del nostro marchio e dà quel di più che non ci si aspetta da un'esperienza online. La sfida principale potrebbe essere il setup iniziale, ma grazie all'assistenza dedicata, abbiamo gestito tutto senza particolari sforzi. Lo consiglio vivamente a chiunque voglia migliorare l’esperienza di acquisto online con prodotti personalizzati.
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