Zakeke ‑ Customizer 2D 3D
Shopify Product Customiser & 3D Configurator - Zakeke
Rating
4.3
feedback
68
chart
#256
All reviews
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Nov. 6, 2025
This app appeared to be everything I needed and I was very wrong. I've never seen an app try to nickel and dime their clients so badly. Customer service is slow and unhelpful. They'll give you one answer to your question and then contradict themselves with a different answer to the same question; then offer to charge you an additional fee with a different app. I have invested a large amount of time into customization and I am now willing to throw that effort away and find a different app. I recommend to continue your search for this type of app and move along. Stay away from this product.
May 22, 2020
Has no mobile interface. We tried to message support but did not hear back sadly. Its a shame because desktop looks great.
Well, Zakeke has a mobile version of course! We have thousands of customers, no one would use a not-responsive customizer. And even better, Zakeke has a mobile-dedicated UI, it's not just responsive. As for assistance, you wrote to us on May 13, 09:55 and we replied 1 minute later, at 09:56. Maybe you're not receiving our replies, check the spam. Lastly, it seems you're getting an issue with the mobile UI, we wrote to you from a different email address, happy to get it fixed.