All reviews

Rating Breakdown

  • 5
    74% (52 ratings)
  • 4
    10% (7 ratings)
  • 3
    6% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    9% (6 ratings)
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3 / 5 Share

March 7, 2025

Customer service is poor. Takes several days to get a response.

Using app

Over 3 years

Total reviews

4

Average rating

4.5

3 / 5 Share

May 24, 2024

App works well. 3 stars because if you use Coreldraw, corel doesn't recognize the font when you import the svg. ( I did ask for help with this and they said it works fine with Illustraor etc..) This then causes a huge issue of figuring out what font was used. You can use Inkscape to figure it out but at that point I can do a layout way quicker. If they figured out the Corel issue this would be a great app. So to save my sanity I think I will be deleting it.

Using app

About 2 months

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for your review; the honest opinions of our customers help us improve. Zakeke's ultimate goal is to help print providers automate and scale operations by generating print-ready files that require no further intervention for order fulfillment. Among the various formats, Zakeke generates an SVG file according to international standards, which all graphic software, including CorelDRAW, can read. CorelDRAW still reads the SVG file but doesn't identify the font used. The SVG standard includes the font name in quotes (e.g., "Adamina"), but CorelDRAW fails to recognize it, requiring manual font identification. While this is a limitation of CorelDRAW, we understand it impacts your operations. We will soon release a fix to remove the quotes in the SVG for CorelDRAW, ensuring the font is recognized automatically. ***UPDATE July 2024*** Fix released last July 8. There are no longer any compatibility issues with SVG outputs in CorelDraw.

3 / 5 Share

Aug. 29, 2023

Un po' difficile da configurare e sistemare con lo store, se ci fosse più documentazione e anche dei video più semplici sarebbe meglio

Using app

6 days

Total reviews

1

Average rating

3.0

3 / 5 Share

April 12, 2024

The program is great, and the features are excellent. The downside is that if something goes wrong with the app on the weekend, there is no customer service to get you back up and running. That's money lost until someone reaches out on Monday. On top of the monthly fee, the transaction fee adds up if you do a lot of sales.

Using app

Over 5 years

Total reviews

8

Average rating

4.8