Zakeke ‑ Customizer 2D 3D
Shopify Product Customiser & 3D Configurator - Zakeke
Rating
4.3
feedback
68
chart
#256
All reviews
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June 18, 2025
I was initially very excited to try Zakeke, as its functionality seemed perfect for automating and streamlining our customisation workflow. Zakeke promotes "Printing Methods" as a core feature — to quote their own description: “This is where you can create a printing method and assign it to one or more products, sides, or even variants.” However, after setting it up with a Print-on-Demand (POD) integration, I quickly discovered a major limitation: you cannot assign additional Printing Methods when using POD. This was a dealbreaker for us. The app markets itself as both POD-friendly and focused on advanced print configuration — but in practice, you have to choose one or the other. If you opt for POD, you lose access to what Zakeke itself calls a “core” part of the platform. It’s frustrating. We were hoping to use Zakeke to automate and control our custom print setup, but instead found it lacked the very functionality we needed most. If you rely on POD, be aware: you won’t be able to create Zakeke’s Printing Methods. That said, - their support team is very responsive and provided quick assistance when needed.
Thank you for your honest and detailed review — and you're right in pointing out this limitation. Printing Methods are indeed one of the most powerful features in Zakeke. They not only allow customization of the design tools available to end customers but also define the type and structure of the print-ready file expected by the merchant. However, when it comes to Print-on-Demand (POD) products, we currently restrict access to Printing Methods. This is because POD workflows involve automatic file generation and submission to the POD provider, and allowing full customization of these parameters could result in files that are incompatible with the provider's print requirements — potentially causing orders to fail. That said, we fully understand how this can be frustrating, especially for users looking to combine the flexibility of Printing Methods with the convenience of POD automation. We're actively exploring ways to address this limitation, including a simplified version of Printing Methods that would be compatible with POD workflows without risking file rejection. We truly appreciate your feedback, and we're glad to hear our support team could assist you quickly. Your input helps us shape the platform and improve it for all users.
May 24, 2024
App works well. 3 stars because if you use Coreldraw, corel doesn't recognize the font when you import the svg. ( I did ask for help with this and they said it works fine with Illustraor etc..) This then causes a huge issue of figuring out what font was used. You can use Inkscape to figure it out but at that point I can do a layout way quicker. If they figured out the Corel issue this would be a great app. So to save my sanity I think I will be deleting it.
Thank you for your review; the honest opinions of our customers help us improve. Zakeke's ultimate goal is to help print providers automate and scale operations by generating print-ready files that require no further intervention for order fulfillment. Among the various formats, Zakeke generates an SVG file according to international standards, which all graphic software, including CorelDRAW, can read. CorelDRAW still reads the SVG file but doesn't identify the font used. The SVG standard includes the font name in quotes (e.g., "Adamina"), but CorelDRAW fails to recognize it, requiring manual font identification. While this is a limitation of CorelDRAW, we understand it impacts your operations. We will soon release a fix to remove the quotes in the SVG for CorelDRAW, ensuring the font is recognized automatically. ***UPDATE July 2024*** Fix released last July 8. There are no longer any compatibility issues with SVG outputs in CorelDraw.
Aug. 29, 2023
Un po' difficile da configurare e sistemare con lo store, se ci fosse più documentazione e anche dei video più semplici sarebbe meglio
April 12, 2024
The program is great, and the features are excellent. The downside is that if something goes wrong with the app on the weekend, there is no customer service to get you back up and running. That's money lost until someone reaches out on Monday. On top of the monthly fee, the transaction fee adds up if you do a lot of sales.