Moorink review for Zakeke ‑ Customizer 2D 3D
Oct. 11, 2022
One of the worst apps out dont get me wrong nice interface and system but terrible rude customer service.Shopify needs to ban this software developer and start and investigation. its a cash grab just take your money for a system with no help . if you are United Stated Based dont dare use it has tons of bugs when it comes to the imperial system
Hi, thank you for sharing your experience with us. We highly value our customers' opinions and make use of each feedback to improve the way we serve our clients every day. After investigating the issue, we noticed the pricing rules for your products were not properly setup. We see you have contacted our support team but our instructions were not clear enough to help you change the settings in a timely fashion. We apologize for that and for not explaining it was not a bug, but a settings issue. Great part of our 10,000 customers are based in the US, and we are deeply committed to providing the best service to each and every one of them. Sometimes that might not happen, and in those rare occasions, it makes us deeply apologetic and unhappy. We believe in second chances! I hope you do too. Feel free to reach out, so that we can make your experience a better one.
