All reviews

Rating Breakdown

  • 5
    94% (73 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (5 ratings)

Reviews with Text

  • 96% (75)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 5, 2023

At first, I mainly used Zalify's pixel aggregation feature, which conveniently allows me to manage pixels from multiple platforms together. Later on, they also introduced Zalify's theme templates, and I started using them right away. They are fantastic! The templates have a wide range of special features that perfectly meet my needs. Ever since I started using Zalify's templates, my website's conversion rates have noticeably improved, and the best part is that they are very cost-effective. I highly recommend it!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

A simple and beautiful theme interface, with convenient pixel usage, is a powerful Shopify app that is worth recommending

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 1, 2023

This is the first time I have ever left a negative review on Shopify. The APP itself is great,the customer service is the worst I have ever encountered from all the Shopify APPS. Hands down. They take a very long time to respond, and even when they do, they provide minimal assistance.

Using app

About 2 months

Total reviews

9

Average rating

3.2

Developer Reply

Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your dissatisfaction with our customer service. We appreciate your kind words about our app and understand that timely and effective support is equally important. As a small team, we're currently managing a high volume of inquiries, with only two dedicated customer support members addressing over 100 customer questions daily. We strive to provide prompt and thorough assistance, but at times, our response rate might not be as quick as we or our customers would like. This is not an excuse but an explanation of our current limitations. We are committed to improving our response time and the quality of our support. We're actively exploring solutions to enhance our customer service efficiency without compromising on the quality of support. We hope that your questions were answered. If there's anything unresolved or any other way we can assist you, please don't hesitate to reach out. Your feedback is invaluable to us, and we're dedicated to making your experience with our app as positive as possible. Thank you for your understanding, and we wish you a wonderful day.

5 / 5 Share

Nov. 14, 2023

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Zalify is the most high-end independent website template I have ever used. It maximizes user experience. Every detail is thought of customer needs. very good. Especially their customer service is very attentive. satisfy! Highly recommended!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Have tried this app and is super satisfied with it. It is a multi-function integrated app. The theme from this app is AMAZING and helps the shop increase conversion rate a lot. The ability to upload videos is an added advantage, and the best part is, there functionalities do not slow down your website! Their support is also professional and fast-answered. I highly recommend you try the app zalify!

Store

AROMUS

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

This plug-in has very complete functions and the service is very good. The templates included are very easy to use. The experience during use is very good.

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Multifunctional app with many useful functions. Install 1 APP you will a new theme,a email marketing app and Pixel tracker. The customer support is also very prfessional and reply quickly. Highly recommend!

Using app

9 days

Total reviews

11

Average rating

5.0

1 / 5 Share

Sept. 14, 2023

The most pathetic customer service is from this app. They donot reply, do not read msgs properly nor help you. Especially Zoe. Useless support & pathetic experience.

Using app

24 days

Total reviews

9

Average rating

4.1

Developer Reply

I'm really sorry to hear that you had a less than satisfactory experience with our customer support. I want to mention that our response time for free tier customers is within 24 hours, as we sometimes are occupied with serving our paid customers. However, this does not excuse the lack of assistance you experienced. I'm here to personally assist you. Can we set up a time to discuss this further? Thank you, Ryan CEO, Zalify

5 / 5 Share

Sept. 12, 2023

zalify is so easy to use, the functions are very suitable for me, and it is very convenient. The customer service is also very patient in answering questions.(YYDS)

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Their customer support is excellent, and their theme features are quite comprehensive. Compared to Shopify's free templates, it offers better usability and functionality.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Very good plugin, I've been using it for a few months now. The proprietary templates and abandonment salvage are the highlights of it! Highly recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

The people who develop templates are very good. I can build a website independently as a novice, and there are very good customer service staff who can provide one-on-one guidance.

Store

BMjade

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

Zalify Pixels, Popups & Emails is one of the best plug-ins I've ever used, they created their own templates, as well as a variety of unique details of the functionality is very good, while also supporting the email function, can greatly reduce the switch between the various plug-ins, the customer service response time is 24 hours a day, a very timely response to my questions, which is one of the plug-ins I most recommend!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

I used this app for our website 3 months ago, and I'm so glad that I did. It was easy to use and quite customizable. I was able to change the navigation, images, and text to best fill my needs. The code associated with the template was also very organized and easy to understand. I also love how responsive it was to different devices. Great app! Highly recommend!

Store

Wearoyo

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Convenient and user-friendly plugin, with extremely patient customer service that has helped me solve many issues. I highly recommend everyone to download it!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

I would recommend Zalify! I'm satisfied with the practical functions and perfect after-sales service.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Very good!!!! I like it very much The customer service is very patient to answer questions. The function of the template is very complete, the speed is very fast and it is smooth to use

Store

Chikal

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Love it! Nice product, nice service! They would like to answer all my questions, which really helped me a lot.

Store

BEFBEE

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

The staff is really responsible. It took me a long time to find a setting option, and it took a few minutes to find them.

Store

Keromee

Using app

12 days

Total reviews

3

Average rating

5.0