Zapier: Workflow Automation
Easy automations for your ecommerce business.
Rating
3.9
feedback
146
chart
#1
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Jan. 15, 2025
As a long-time Zapier user (over 5 years), I expected better from a company I’ve trusted for automating critical business processes. Unfortunately, my recent experience has been extremely disappointing and has left me with no choice but to stop using their service. First, Zapier’s renewal practices are poorly designed, especially for a product costing over $1,000 per year. They send only one email notification about the upcoming renewal a month in advance. I attempted to downgrade my plan a month before renewal but encountered issues on their platform that prevented me from doing so. When the subscription renewed, I contacted their support team on the same day to request a downgrade, as no services had yet been used. Shockingly, they refused my request, citing inflexible policies that completely disregard customer satisfaction or fairness. Adding insult to injury, the customer service agent I dealt with was rude and dismissive, which was incredibly frustrating and unprofessional. Zapier has shown they do not value their long-term customers, and I can no longer recommend their service to other business owners. I’ve now stopped using Zapier entirely and will no longer recommend it to my clients. If you’re considering using Zapier for your Shopify store, I’d strongly advise you to carefully review their renewal and cancellation policies before committing. Their inflexibility and poor customer service make them difficult to trust for businesses that rely on transparent and customer-focused practices. I will be following up with a complaint to Shopify as I am not sure their "no refund" policy is in compliance with the app marketplace.
Aug. 16, 2024
Zapier no longer has a free option for Shopify and, therefore, stopped working and won't allow you to connect back to Shopify unless you have a paid Zapier account.
July 21, 2024
Zapier allows me to automate repetitive tasks between Shopify and countless other apps I use. From adding new customers to email lists to updating inventory in my fulfillment system, Zapier takes the manual work out of the equation, saving me precious time.
June 8, 2024
I am experiencing the same thing. I am trying to reconnect to Shopify from Zapier and its giving me an authorizing error. It was working before then just stopped working in the last week.
May 29, 2024
App wouldnt let me connect to Shopify. While this seems to be a simple connection issue that could be fixed, it wouldnt resolve itself and no customer support available
May 25, 2024
After using Zapier for years, one day one of our Shopify stores stopped connecting. Every time we're trying to connect it to Zapier, we get "This auth is expired. Please reconnect it here." - No matter what we tried, Zapier will not connect to our store out of a sudden. - Their customer service pretty much said we're on our own after years of working with them and they can't help us. They will file a ticket internally and only IF there is enough complaints like this, then someone will work on this issue.
Feb. 20, 2024
The app doesn't work. Every time I try to connect, it says "Oh, foo. Zapier could not connect to your account. Perhaps you declined access? Or it could be a temporary issue." I have contacted the support, I still haven't received any answer.
Jan. 3, 2024
Cannot locate shopify account when trying to link. Tried multiple was of access and permission grants
Dec. 13, 2023
Feb. 21, 2019
I use Zapier to send my orders to a google sheet, for more automated fulfillment of my Shopify orders. What a time saver!
Feb. 18, 2019
I use this App to connect information, very good I suggest it because is very helpful and easy to use.
Feb. 15, 2019
Really simple to setup and super useful for automating tasks we used to do manually. Great stuff from Zapier.
Jan. 24, 2019
Used to integrate sales data from store to external app. Also the Pinterest integration with Facebook is excellent.
Jan. 21, 2019
We used this app to get our customer's added with sales receipts in QB. Several other prebuilt apps were not getting our data in as quickly, cleanly, and as specific as we accomplished with Zapier!
Jan. 8, 2019
Super useful for automating tasks we used to do manually. I wish all applications would offer a Zapier integration!
Jan. 4, 2019
Works like a charm, not problems so far. Using to pickup orders and put information into a CRM system.
Dec. 31, 2018
It is an app that I recommend to save a lot of time automating routine tasks. In 2019 I hope to learn even more about how to automate more tasks. 100% recommended.
Dec. 4, 2018
Incredibly useful for automating tasks that would otherwise be super tedious. Much easier than coding by hand, too. We mostly use Zapier to share blog posts on social media.
Nov. 19, 2018
Great!! I recommend you Zapier it's very useful! The automations are very necessary. I use Zapier 4 years ago.