Live Chat by Combidesk
Live chat provides a fast way to connect with customers!
Rating
4.7
feedback
27
chart
#13,652
All reviews
Review RSS Feed
June 8, 2019
I used this app hoping to get conversions. It worked!!! Answering simple questions while customers are shopping helps make the conversion.
Feb. 20, 2019
Great app works very well :) and good value! you can see it in action here: www.completeunityyoga.com
June 4, 2018
Have been using LiveChat for a while now it's reliable and easy to use. Huge support, and keep up the good work!
April 30, 2018
Terrible app. Buyer beware. Would not let me create an account, their own chat help was of no help, and even after trying again. Worthless.
March 18, 2018
This app has worked well so far. I never realized how many B2B customers would use chat, but we've already had several sales come from initial contact on the chat app! 5 stars!
March 17, 2018
great app for connecting with customers, it adds professionalism to your store looks, allows customers to leave a message after hours, there is few limitations on the free version, but after all this is a great app, I'd definitely recommend!
Jan. 14, 2018
Easy to install and very useful to get in contact with customers. 100% recommended!
Jan. 9, 2018
Super simple and works excellent! Very good feature for stores who want to stay connected with potential customers! Good investment!
Jan. 2, 2018
Great feature for stores who want to stay connected with potential customers! Well worth the investment!
Nov. 23, 2017
A must-have app. I am able to proactively communicate with customers and resolve customer enquiries promptly. I am also able to see pages and what is in the shopping cart so that I can incentivise potential customers to purchase. I highly recommend this app to any store owner.
Nov. 21, 2017
We joined 2 months ago and Zendesk has been fantastic! Very useful for customers and it reduces the number of phone calls. Also increased sales! I would highly recommend this App.
Nov. 9, 2017
I have been able to drive conversions on my store and connect with my customers on a much greater level. Software is great, great features. I can even see what they are looking at and what is in their cart!
Nov. 7, 2017
Zendesk Chat has been an invaluable app for our Store. Over 70% of our conversions are from customers that have spoken to us prior to purchase on Zendesk Chat. Using Zendesk on your mobile you can carry your store wherever you go! Brilliant!!
Oct. 18, 2017
We have been using Zendesk chat this year and has enabled us to win sales we may not have received. By chatting online to our customers, we can advise which products to purchase to suit their needs. This app is great and easy to use. Many thanks from the PVC Safety Signs team.
Oct. 17, 2017
I have been using this app for the last few months. I can confirm this app is very good for chatting with online customers. Many thanks from the Safety-label team.
Sept. 29, 2017
It was a little confusing to setup because we thought Zendesk was all encompassing but once we got that worked out it was easy to install and is great to use.
Sept. 18, 2017
This is a great program. I love the app and the customizable features of the chat box!
Sept. 5, 2017
Excelent app!! I hardly recommend it. The chat is great, very easy to use and set up. We consider this app essencial for our business to give a better service to our customers, because it help to increase our sales. I have tried other chats, but I prefer Zopim because they have excelent service, you can integrate over multiple websites and it works perfectly. Thank you Zendesk! Good job!