Snorlax Finds review for Zendrop ‑ Dropshipping & POD
June 8, 2023
Update: Austin was able to follow up with me and assisted with all my concerns. They were very accommodating as well with my requests. I would recommend giving them a try. If you already have another source for dropshipping, NEVER switch to zendrop. I made that mistake. Orders take forever, I ended up refunding customers orders. Only reason I am giving this 1 star is because I can't give it 0.
Thank you for reaching out and leaving us your feedback. We sincerely apologize for any inconvenience that you may have experienced. Regarding the shipping times, we would like to inform you that our team does not keep stock of the products in the warehouse, and they are sourced as soon as the order is fulfilled. As a result, the estimated shipping times are around 15 days from China to the US, which is one of the best shipping times in the drop-shipping industry. In regards to your specific order, we can confirm that our team has sourced the product and is currently in the process of fulfilling it, and it will be shipped to your customer soon. As a gesture of goodwill, we have initiated a refund for your order and will be shipping it to your customer for free. Moreover, our team member has directly contacted you to assist you extensively and ensure that you get the best possible experience with our services. Thank you for sharing your feedback here, and we assure you that we will continue to work hard to improve our services and provide you with the best possible experience.
