Zendrop: AI Dropshipping & POD
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Mariane at Zendrop was very good at her support for my issue I needed to resolve. Thank you!!!!
Mariane is wonderful, and we're so happy she was able to help you get your issue sorted out! Hearing that the support experience hit the mark really does mean a lot to us. We'll be sure to pass along the kind words to her. - The Zendrop Team
We're so glad to have you with us, Vacaglo! Those 5 stars genuinely made our day. Hope Zendrop keeps making things easier for you. - The Zendrop Team
It’s definitely challenging to compete when the product pricing is significantly higher than what customers can find elsewhere. Whenever I find an item I’m interested in selling, I do a Google search to compare pricing, and I often see competitors offering the same or very similar products for 20–30% less. That makes it difficult to price competitively while still maintaining a reasonable margin. Edit 6/12/26: thanks for replying back. I have not received a notification from your team yet to help review my products
Hi Ammar, We completely understand your frustration. Trying to grow an e-commerce business when you see a 20% to 30% price gap makes selling incredibly difficult. Our goal is to help you build a profitable store, not hold you back. We have reached out to you directly via email. My email is [email protected] to look at your product list and see how we can optimize your margins to turn this experience around. We genuinely hope to hear back from you soon so we can help you succeed. Kindly check your inbox and you may reach out directly to [email protected] if you're unable to receive my email. - Darlene, Zendrop
Great platform for beginner deopshippers! - great choice of products for decent pricing.
So glad Zendrop has been a good fit for getting started! Knowing the product range and pricing are hitting the mark for a beginner means a lot to us. Wishing you great success with your store! - The Zendrop Team
Must have app for dropshippers. Using Zendrop feels like a whole team is there backing you up. The migration tools make it very easy to get started and from there, it just works.
Having a whole team backing you up is exactly the experience we want every merchant to have! Really glad the migration tools made it smooth to get started and that things just click into place from there. We appreciate you sharing this! - The Zendrop Team
The process was smooth. The description and pictures were detailed and helpful. The payments and notifications went through quickly. The order confirmation email was neat, and professional and made me feel special.
Thank you so much for your wonderful feedback, GlowUp Drop Shop! We're thrilled to hear that the process felt smooth and that the order confirmation experience made you feel special — that's exactly the kind of impression we strive to create. Knowing that everything from product descriptions to payments went seamlessly means a lot to our team. We're excited to keep supporting your store's growth and look forward to many more successful orders together! -Zendrop Team
Openning the app. It auto set me one product to the list that not exists, so I can not delete. I can't cancell the subscription due I have this misterious product imported and they forced the subscription and setted without consent. what the fuck. I don't even uses this app, I just was looking around
Hi Miura, We are truly sorry to hear that you experienced an issue with product deletion, which prevented you from canceling your subscription. We looked into your Zendrop account linked to your Miura Vault store, but we were unable to find any pending subscription on our end. We have sent you an email to get a better understanding of what happened so we can make things right for you. We look forward to hearing from you soon! -Darlene, Zendrop
Zendrop has been really easy for me to use as a beginner in dropshipping. I can quickly find and import products into my Shopify store, and it automatically handles fulfillment, shipping, and tracking for me. The dashboard is simple and not overwhelming, which made it easy for me to get started without much experience. It has helped me focus more on selling and marketing instead of worrying about logistics.
Thank you for your wonderful review! We're delighted to hear that Zendrop has made your dropshipping journey easier and helped you focus on growing your business. Your feedback means a lot to us. We truly appreciate your support and wish you continued success with your Shopify store! -Zendrop Team
Very Poor unaccountable customer service. I will revise my review once They do anything to resolve the poor platform experience, or will drop them and update this withe the continued lack of care they provide their customers.
Hi there, I'm sorry your support experience wasn't what it should have been. That's not the standard we hold ourselves to. I've personally emailed you to address your concerns directly and ensure you get the help you need. I hope you'll give us another chance to show you what Zendrop support can be. — Darlene, Zendrop Customer Experience
Was scammed out of $300+ even though I wasn't even using the app. Definitely DO NOT recommend using them as a supplier!!
Hi Kamie, thank you for bringing this to our attention. We looked into your account and found that Zendrop was installed on your store last year, which is why the subscription charges were applied. To better understand your experience and expectations, I have personally reached out to you via email and would welcome the opportunity to discuss this further. I look forward to hearing from you, hope you will give us a chance to make your experience better. -Shiza, Zendrop
Thank you so much for your wonderful 5-star review! We're thrilled to hear that Inspired Home Essentials has had a great experience with Zendrop. Your support means the world to us, and we're committed to continuing to provide you with excellent service and products. We look forward to supporting your business growth!
Thank you for taking the time to leave us a 4-star review, Ariaot Lifestyle! We're glad to have you as part of the Zendrop community. If there's anything specific we can do to improve your experience and earn that 5th star, please don't hesitate to reach out to our support team. We're always here to help!
The ability of Zendrop employees to understand complex customer needs and provide tailor-made solutions is remarkable. Thank you very much Zendrop.
Wow, this truly warms our hearts! We work hard to understand each merchant's unique needs and provide solutions that actually work for their business. Thank you so much for recognizing our team's efforts, Baby Blissful Boutique. We're honored to be part of your journey and can't wait to keep supporting your growth!
During setup and adding products to the Shopify store, if you see that some of the products are sold out, this has been caused by a sync issue between Shopify and Zendrop inventory updates. Zendrop staff are very professional and helpful; they responded quickly to help to solve the problems. I rated them 4/5 stars. Keep up your good works!
Thank you for giving us the opportunity to make your experience better. We greatly appreciate your time and feedback. Thank you, and please don't hesitate to reach out, we're always here to help. -Zendrop Team
Zendrop has been one of the easiest dropshipping fulfillment platforms to work with. The platform is beginner-friendly, fast to set up, and makes product importing simple. The automated order fulfillment saves a lot of time, especially when managing multiple products or scaling ads. Customer support has been responsive, and the dashboard is clean and easy to navigate. If you're building a Shopify dropshipping store and want a more reliable fulfillment partner, Zendrop is definitely worth considering.
So happy to hear Zendrop has been a smooth experience from the start! You hit on all the things we really care about: easy setup, automated fulfillment saving time at scale, and a support team that's actually responsive. Wishing you tons of success as you grow your store. - The Zendrop Team
Very disappointed
Hi Rohan, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Darlene Zendrop Customer Experience
I really want to say that even though a majority of my experience was through AI it was good, however it was way better when I spoke with anlibe agent. Recommendations 1. Get a telephone number that we can call into and speak with a live agent. Trying to explain everything by text or chat is very difficult.Especially if you're having real issues. 2. Live Chat is great, however, it would be so much better if we talked to an agent right away versus AI it would have gone a lot faster. The agent i did speak to was absolutely wonderful.she was so kind, patient, and gave grace to someone who is new and trying to understand the processes. NINA The agent I did talk to was amazing I personally, give her
Thank you so much for your thoughtful review and your kind words about Nina and our live support team! We're really glad she could make such a difference for you. Your feedback about wanting more direct access to live agents is genuinely valuable — we hear you, and we're always looking for ways to make support faster and more personal. We'll be sure to pass along your suggestions about phone support and quicker live agent access to our team. We truly appreciate you taking the time to share your experience, and we look forward to continuing to support you! - The Zendrop Team
I had difficulty with the products I added to my Shopify store via Zendrop, as the products showed "unavailable" when they were actually in stock. I contacted Jobelle, Zendrop customer service, and the assistance was top-notch. I recommend Zendrop to anyone who appreciates top-notch customer support.
We're so glad Jobelle was able to turn things around for you! We apologize for the confusion with products showing as "unavailable" — that's definitely not the experience we want for you, and we appreciate you reaching out so we could help. It means a lot to hear that Jobelle's support made such a positive impression. Thank you for recommending Zendrop and for your continued trust in us! - The Zendrop Team
I think zendrop have so far been a good partner and instrumental in helping me grow. Though the timezone difference can be challenging at times for us in the southern hemisphere at the bottom of the world, it is still workable, their approach to freight and problem solving in challenging times has this far been great. Recommended as a partner.
Thank you so much for this wonderful review and for recommending Zendrop as a partner! We truly appreciate your patience with the timezone differences — supporting merchants across the southern hemisphere is something we take seriously, and we're glad our freight and problem-solving approach has been working well for you. It means a lot to know that Zendrop has played a role in helping your business grow. We look forward to continuing this partnership and being there for you every step of the way! - The Zendrop Team
Great support experience :) very responsive and helpful throughout. Everything was handled clearly and professionally. Really appreciate the assistance!
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