Zendrop: AI Dropshipping & POD
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Es muy facil de usar
So glad to hear Zendrop has been easy to use! Wishing you lots of success with your store. – The Zendrop Team
Thank you for taking the time to leave your feedback. I’ve personally reached out to learn more about your experience and better understand how we can improve. Your input is valuable to us, and we appreciate the opportunity to do better. Shiza, Customer Experience Team
It was clear and simple. Easy to do especially with Jared's guidance.
This made our day! We'll be sure to pass the shoutout along to Jared — so happy he made the setup feel clear and simple for you. – The Zendrop Team
A facilidade e a rapidez de configuraçao.
Que bom saber que a configuração foi tão rápida e fácil! Desejamos muito sucesso com a sua loja. – The Zendrop Team
Appreciate you taking the time to leave us five stars! Wishing you all the best as your store grows. – The Zendrop Team
So glad you're enjoying Zendrop so far! Thanks for taking the time to share your rating with us. – The Zendrop Team
Ladrones de dinero
Hola Herlin, lamentamos saber que tu experiencia con Zendrop te dejó con esta impresión. Tu feedback es importante para nosotros y nos gustaría entender mejor qué ocurrió. Me he puesto en contacto contigo directamente para conocer más detalles sobre tu experiencia y saber cómo podemos mejorar. Shiza, Customer Experience Team
Great customer service and overall good platform! :)
Happy we could help! Great customer service is something the team really prides itself on, so this means a lot :) – The Zendrop Team
It was ok kind of scary not knowing what I was doing. My screen never looks like yours... my laptop is old, still windows 10 on it.
Hi Sonja, Thank you for sharing your feedback. We completely understand that navigating new tools can feel overwhelming, especially when interfaces vary across different devices. We want to ensure you feel supported every step of the way, so we have reached out to you directly to address your concerns and help you get comfortable with the system. –Darlene, Zendrop Customer Experience
It was really a simple process just a matter of reading and following directions
Love that the instructions made everything so straightforward for you. Here's to a smooth start with your store! – The Zendrop Team
This app hijacked my live store's active theme without my consent. Immediately after installation, Zendrop published its own demo theme and deactivated the theme I was actively running — on a live store with paid ad traffic pointing at it. For hours my customers landed on a completely wrong storefront: a purple "home and kitchen accessories" template with "Free Worldwide Shipping" and fake "LOW STOCK" banners, none of which belong to my brand. My real product page was buried under someone else's demo content. I genuinely thought my store had been hacked — I checked my users and payout account in a panic before realizing it was this app silently swapping my published theme. Session timestamps prove it: my recordings were normal at 2:38, the theme was replaced at 2:57, and I touched nothing in between. This was the app acting on its own. Publishing your theme over a merchant's active, live theme without an explicit, unmistakable confirmation is not a "feature" — it is reckless and it directly costs merchants money and trust. Any app that can silently replace what customers see on a store generating live sales is dangerous. I will not use a tool I can't trust to leave my storefront alone. Uninstalling. Do not auto-publish themes over live stores.
Hi there, Thank you for your critical feedback regarding the theme override on your storefront. I am deeply sorry for the panic, confusion, and disruption this caused to your live traffic and your business.I want to let you know that I have just sent a detailed message to your inbox so we can understand exactly what went wrong and help you resolve this. Please check your email when you have a moment, or feel free to reply directly here. –Darlene, Zendrop Customer Experience
Simple and easy.
Simple and easy is exactly what we're going for! Thanks for the kind words. – The Zendrop Team
Taking a minute to make people aware that these are probably fake reviews. The "wholesale" price you'd pay for most of these items are $5-$10 higher than retail prices anywhere else on the internet (like amazon and walmart). And you still have to add your margin and shipping costs. Plus there is a $29-$79 monthly app fee. I'm not really sure what niche would benefit from this site. Added after your response- your response is also a lie. I installed and UNinstalled the app in the last 3 days, not last year, and you have never reached out to me. Thank you for proving my point. "The recurring application charge status for Zendrop - Dropshipping & POD was updated to cancelled. August 6, 2026 at 2:07 PM EDT"
Thank you for your feedback. We reviewed our records and found that the store connected to this account has been disconnected from Zendrop since November 2025, with no active subscription or recent billing activity associated with it. I have also personally reached out to determine whether you may have used another Zendrop account so we can investigate further. Understanding the products and niche you were researching will help us identify any gaps in our catalog and overall experience. We appreciate any additional details you're willing to share. Shiza, Customer Experience Team
Amazing customer care. So Helpful and supportive.
Love hearing this! Our support team works hard to be there when you need them, so it means a lot that it came through for you. – The Zendrop Team
You guys were awesome....there was nothing wrong or out of place since Im a first timer you actually pretty much help the process easy
So glad to hear the process felt easy, especially as a first timer! Comments like this make our day and we're happy to have you with us. - The Zendrop Team
Five-Star as I caught a thief. They picked a product then added insurance then took product off. I immediately reached out to Shopify Ai, Sidekick. I was smelling a rat and ended up being totally correct. 5 minutes later, repeat of ame technique. This time I cancelled the transaction and sent them an email telling them no more but thank you. Most of all, don't panic. Take a deep breath and be sure of what you're looking at. It could be a good customer that's leaving something and the outbasket when I canceled the first I gave him a refund so he made about 20 cents on me and I was watching for the next move. He repeated the same and that's when I'm shut him down. My email to him was firm but not rude or a challenge. No further action was needed
That was some sharp thinking catching that before it became a bigger problem! Trusting your gut and following up right away really made the difference here. - The Zendrop Team
I just had the worst experience , Zendrop changed my theme to one of theirs without asking…and it remained after uninstalling the app i wanted to cancel the plan not to get charged, couldn’t get to it no matter what . Tried to deactivate the account , the button wasn’t there as the help documents suggested. It took 10 emails back and forth with support for the simple request of cancelling the billing and deactivating the account. They make everything difficult on purpose. Good luck finding their email. I found it on Facebook page…
Hi there, We are truly sorry for the frustrating experience you had while trying to deactivate your account and cancel your subscription. This is definitely not the standard we aim for, and we completely understand your frustration regarding the communication and billing difficulties. To ensure you are fully informed, we immediately investigated your case. This is not to excuse your experience, but to clarify that we found no record of a support ticket or in-app message from your account details in our system. For future reference, our official support channels and instant self-service options can be found directly through our Zendrop Help Center Guide (https://support.zendrop.com/en/articles/8514763-module-3-how-to-get-help-from-zendrop-support). Regarding your store's theme, Zendrop strictly does not have authorization or system permissions to access your Shopify account or alter your storefront design, so we are eager to investigate how this change occurred. We can confirm that your subscription has now been successfully canceled to prevent any charges. We have also sent a direct email to you so we can work together to turn this situation around and resolve any lingering issues. –Darlene, Zendrop Customer Experience
Tienen una atención personalizada excelente. La app funciona muy bien. Todo está claro, rápido y fácil.
Thank you for your kind words! We're delighted to hear you're enjoying the personalized service and that the app has been clear, fast, and easy to use. We truly appreciate your support!
Thank you for taking the time to leave your feedback. I’ve personally reached out to learn more about your experience and better understand how we can improve. Your input is valuable to us, and we appreciate the opportunity to do better. Shiza, Customer Experience Team
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