Zendrop: AI Dropshipping & POD
Dropshipping & print on demand suppliers: 1M+ products, fast
Rating
4.3
feedback
1,166
chart
#386
All reviews
Review RSS Feed
May 20, 2026
I really want to say that even though a majority of my experience was through AI it was good, however it was way better when I spoke with anlibe agent. Recommendations 1. Get a telephone number that we can call into and speak with a live agent. Trying to explain everything by text or chat is very difficult.Especially if you're having real issues. 2. Live Chat is great, however, it would be so much better if we talked to an agent right away versus AI it would have gone a lot faster. The agent i did speak to was absolutely wonderful.she was so kind, patient, and gave grace to someone who is new and trying to understand the processes. NINA The agent I did talk to was amazing I personally, give her
Thank you so much for your thoughtful review and your kind words about Nina and our live support team! We're really glad she could make such a difference for you. Your feedback about wanting more direct access to live agents is genuinely valuable — we hear you, and we're always looking for ways to make support faster and more personal. We'll be sure to pass along your suggestions about phone support and quicker live agent access to our team. We truly appreciate you taking the time to share your experience, and we look forward to continuing to support you! - The Zendrop Team
May 15, 2026
Tout vas bien sauf que les prix que vous mettez barrer avant réduction sont fausse donc faut corriger ces erreur
Merci pour votre retour et pour les 4 étoiles! Nous entendons votre remarque concernant l'affichage des prix barrés avant réduction, et c'est exactement le genre de feedback qui nous aide à nous améliorer. Nous sommes heureux que le reste de votre expérience se passe bien. - The Zendrop Team
May 6, 2026
We are extremely satisfied with Zendrop, having gone through a load of crap services before using Zendrop. Products are easy to source and not confusing and delivery has been smooth. The only downside is the order takes a lot of time to ship and reach the customer. Apart from that, we are happy and continue using Zendrop for our store's fulfilment.
So glad to hear that sourcing and fulfillment have been smooth for you! We totally understand the frustration with shipping times, and it's feedback we take seriously. It means a lot that you chose to stick with Zendrop after less-than-great experiences elsewhere. - The Zendrop Team
May 5, 2026
Customer Service is excellent! Product costs are sometimes too high and selection can be limited depending on the category, but Zendrop has been the simplest and fastest dropshipper for my business overall.
Thank you so much for your kind words and for sharing your experience with us! We truly appreciate your feedback on product costs and selection, it’s something we’re continuously working to improve. We wish you continued success with your store. -The Zendrop Team
April 18, 2026
So far it's been easy for me very good.
So glad to hear it's been smooth sailing so far! Easy and good is exactly what we're going for. Thanks for taking a moment to share your experience. - The Zendrop Team
April 7, 2026
This site can be complicated, and I've had problems with it connecting to Shopify, but once it's established, it works great! The product summaries and prices are super easy to edit to fit my store's needs. The support team and AI at Zendrop are super useful. I'm using the free version now, but if my store gets big enough, I would consider using the paid version.
Thank you so much for sharing your experience! We truly appreciate your honest feedback. We understand that getting started and connecting your store can sometimes feel a bit challenging, and we’re glad to hear that things are working great for you now. It’s wonderful to know that you find the product editing features, support team, and AI tools helpful for your store. We’re always here to assist you every step of the way, and we’d love to continue supporting your growth as your business scales. -Darlene, Zendrop
April 2, 2026
Zendrop is easy to use and customer support is very responsive. Pricing is comparable to CJdropshipping, and their academy is helpful for learning how to run a store. Overall, a reliable supplier.
Hi, Noreen! Thank you for sharing your experience! We’re thrilled to hear that you find Zendrop easy to use and our support responsive. It’s great to know that our pricing, resources, and academy have been helpful in supporting your store. We truly appreciate your kind words and are always here to assist you whenever you need us! -Darlene, Zendrop
March 26, 2026
People are impressed with my product inventory.
That’s great to hear! We’re really glad you’re happy with the products. We always aim to add trending items with the best possible quality to support your store.Wishing you continued success and great sales ahead! -Zendrop
March 6, 2026
I recently had a billing issue where I was charged before I had the chance to fully launch my store. As a new entrepreneur, every dollar of my startup capital is mission-critical for my ad budget. I worked with Mariane in support, and I cannot thank her enough. She didn't just give me automated responses; she actually listened to my situation and took the time to investigate the full $58 charge I was concerned about. She was professional, empathetic, and most importantly, she took action to make things right. She understand the pressure of starting a business from scratch. If you’re working with Zendrop and run into a hurdle, ask for Mariane. She’s a professional who gets it done.
Thank you so much for taking the time to share your experience. We're really glad to hear that Mariane was able to support you and take the time to understand your situation. Starting a business comes with a lot of pressure, and it means a lot to know that her professionalism and dedication made a positive difference for you. We'll be sure to pass along your kind words to her. Wishing you continued success with your store, and we're always here if you need any help along the way.
Feb. 18, 2026
Zendrop offers a wide variety of products. However, if you are selling on Amazon, be aware of the handling time, as Zendrop operates independently and delays may affect your Amazon fulfillment.
Thank you for sharing this thoughtful feedback - we really appreciate you highlighting both the strengths and important considerations. It’s great to hear that you value the wide product selection, and we also appreciate you pointing out the handling time insight for Amazon sellers. If you ever need help with fulfillment timelines, product recommendations, or best practices for selling on different platforms, we’re always here and happy to assist you. -Zendrop
Feb. 13, 2026
My experience with Zendrop has been a mix, but ultimately better than it first appeared. Much appreciation to Darlene and the support team for helping me navigate the platform and resolve my concerns. The interface is easy to use, products are simple to import, and support stepped in when I had a billing issue. I received a refund along with additional account assistance, which showed they’re willing to make things right. That said, billing cycles and app charges can be a bit confusing, especially if you’re newer to dropshipping. Keeping a close eye on subscriptions and invoices is important. Once I communicated with support, things improved quickly. If you’re thinking about using the platform, stay organized with billing and don’t hesitate to ask questions early. The tools are solid, you just need to stay proactive
Hi Mortez! Thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. - Zendrop
Jan. 27, 2026
The private agent is great especially my team with shahid. The only thing that needs work is that shipping time with the products is not fast at all I am getting hit with chargebacks because of this, and the pricing of the product isn’t even the lowest compared to your own separate supplier.
Hi there! Thank you for taking the time to share your honest feedback - we truly appreciate it. We’re glad to hear that you’ve had a great experience with your private agent, especially with Shahid and the team. At the same time, we understand your concerns regarding shipping times and pricing, and we know how impactful these challenges can be, particularly when it comes to chargebacks. Please know that we’re always here to support you. If you’d like, we’d be more than happy to review alternative shipping options, product sourcing, or solutions that may help improve delivery times and overall performance. Don’t hesitate to reach out anytime - we’re committed to helping you succeed. -Darlene, Zendrop
Jan. 22, 2026
I am updating my previous review following a resolution from Zendrop. After my initial complaint regarding a chargeback caused by international shipping delays, Zendrop reviewed the case and compensated me for the financial loss. I appreciate that the issue was eventually acknowledged and resolved. While international shipping delays can still present risks during peak seasons, I want to note that Zendrop did take responsibility in this case and provided compensation, which I consider a positive and professional response. Thank you to the Zendrop team for addressing the matter and closing the issue.
Hi Adil, I'm sorry to hear the shipping times didn't meet your expectations. I've looked into your account and sent you an email with some specific details on what happened and what we'd like to do to make it right. We're committed to helping your business succeed, and I hope you'll give us the chance to improve your experience. Shiza, Zendrop
Dec. 26, 2025
Zendrop is an excellent app to use. Their team consistently supports my needs, and the service has been reliable and efficient. Thank you!
We truly appreciate your kind words! We’re glad to hear that you’ve had a reliable and efficient experience with Zendrop, and that our team has been able to support your needs consistently. Thank you for your trust - we’re always here to help whenever you need us!
Nov. 29, 2025
the sale was a test order, it was just to make sure ever ything was linked correctly.
Thank you for letting us know! We’re glad to hear everything is linked correctly. Remember, our team is always here if you need any assistance or have further questions.
Nov. 22, 2025
Zendrop est une plateforme de dropshipping intuitive et facile à prendre en main. Elle propose une interface claire qui simplifie la gestion des commandes. Le catalogue de produits est plutôt varié, même si certains articles manquent parfois d’originalité. L’intégration avec Shopify fonctionne bien et permet d’automatiser une grande partie du processus. Les délais de livraison sont généralement meilleurs que sur AliExpress, mais restent perfectibles selon les fournisseurs. Le service client est réactif, ce qui est un point positif pour les débutants. Les options de personnalisation, comme le branding, apportent une vraie valeur ajoutée. Cependant, le coût de l’abonnement peut être un frein pour les petits budgets. Zendrop reste un bon choix pour démarrer dans le e-commerce en limitant les contraintes logistiques. Dans l’ensemble, la plateforme offre un bon équilibre entre simplicité, efficacité et accompagnement.
Thank you so much for taking the time to share such a detailed and balanced review. We truly appreciate your feedback and are glad to hear you’re finding the platform intuitive, efficient, and supportive - especially with order management, Shopify integration, and customer service. Your insights about product variety, delivery times, and subscription costs are very valuable and help us continue improving. Please know that we’re always here to assist you and support your e-commerce journey every step of the way.
Nov. 20, 2025
Better than others o have seen, so far.
We really appreciate you sharing this! We’re glad to hear it’s standing out compared to others you’ve seen so far. Our team is always here if you need any help along the way.
Nov. 18, 2025
L'assistance m'a bien aidé à résoudre un problème technique de leurs côté. Je dirais juste que cela à mis du temps pour recevoir de l'aide (1 jour) mais elle a était assez rapide par la suite, en plus d'être sympa.
Thank you for sharing your experience! We really appreciate your patience and kind words. We’re glad our support team was able to resolve the issue and provide friendly, efficient assistance once they stepped in. Please know we’re always here to help whenever you need us.
Nov. 13, 2025
I'm very pleased to say that Easy4LifeSolutions got a lot of support from the support team on ZenDrop! Always very helpful, kind, looking for Solutions. They also listen to suggestions from shop owners who are dedicated to test the product themselves before launching it at their own shop. Overall, improvement is always a goal, service is very good at the moment! Our Solutions Team
Thank you for your wonderful review, we truly appreciate your support and are glad to hear that our team has been so helpful and solution-focused!
Nov. 6, 2025
Ikke lett å finne eksakt det produkt en ønsker. Med litt innsats går det tålelig greit å finne svar på ting som dukker opp, som for eksempel at forespørsel om å fullføre ordre ble avvist