Zendrop ‑ Dropshipping & POD

Nov. 13, 2025

I'm very pleased to say that Easy4LifeSolutions got a lot of support from the support team on ZenDrop! Always very helpful, kind, looking for Solutions. They also listen to suggestions from shop owners who are dedicated to test the product themselves before launching it at their own shop. Overall, improvement is always a goal, service is very good at the moment! Our Solutions Team

Nov. 2, 2025

Oct. 29, 2025

This app is very good you can try guys it so funny enjoy

Sept. 5, 2025

I haven’t started fulfilling orders yet, but Zendrop’s support team has been fantastic so far, quick, helpful, and professional. The platform is easy to use, and I feel confident moving forward. I look forward to the same reliability once I start processing orders.

July 30, 2025

Customer service is lovely, if you can get past the AI to talk to the real agents they are very sweet. I was personally helped by Shiza and Shaun and received great service. The only downfall is getting past the AI some times.

Oct. 29, 2025

I worked very hard for months to set up my Shopify store and connected all the products I wanted to list. There were a few hiccups and miscommunication and learning curve on my part but Zendrop came through. Ms. Darlene Mendoza from the customer success team was unbelievably helpful along with other team members that helped with my issues. The one thing people need to understand, which got me confused, is Zendrop is NOT a warehouse of items, they are a drop shipper which has millions of vendors and when and order is placed they fulfill the order through a supplier. I misunderstood but once I understood how things work I realized what I needed to do to make my business successful. Zendrop has weekly calls and will evaluate your store. Take advantage of this they are there to help you succeed. I appreciate everything that the success team has done for me. Yes, items are going to be out of stock, prices will change at a moments notice and some take a long time to get delivered but once you understand which products to choose and where they come from it won't seem so overwhelming. Remember they are basically a middle man to vendors, they do not hold inventory. That has been my biggest take away from my experience. But the one thing that has kept me going is the customer service, which has been top notch. I have looked at other drop shippers and they just don't offer the products I want to sell. Last piece of advice, go to the Zendrop academy and utilize all the courses, online meetings, articles available. That is what has helped me immensely.

June 23, 2025

Updated June 23, 2025 I ran into some tough fulfillment issues using Zendrop — slow shipping from China, inconsistent product quality, and pricing or stock issues with items sourced from Amazon. These hiccups made it difficult to deliver a reliable customer experience, especially when you're just getting started. To their credit, Zendrop’s support team stepped up after my initial review. They were responsive, professional, and genuinely tried to make things right. That effort matters. They also offered a path forward: placing bulk orders (100+ units) that they can stock in their warehouse to reduce shipping times. While that’s not a solution for every seller, it does give growing stores more control as they scale. There’s still room to improve on supplier reliability, but the platform itself is solid — and the support team clearly cares about your success. --------------------------------------------------------------------------- The app itself is solid, and support is generally helpful — once you figure out how to bypass the chatbot to get real answers. Where I’ve run into consistent issues is with the most important part: actually, receiving the products. If you're sourcing from China to the U.S., expect long (sometimes endless) shipping times and zero quality control. I ordered four of the same item — one arrived completely different from the others. You’ll also notice a lot of products sourced from Amazon. That sounds great in theory (faster delivery, local sourcing), but in practice, pricing often jumps right when you place the order, or the item is suddenly out of stock — sometimes both. Ultimately, I’ve had to source products elsewhere just to fulfill orders and avoid disappointing customers. I understand I’m not a high-volume store (yet), but you’ll never become one if you can’t reliably deliver what customers buy.

April 21, 2025

I had two accounts, I didn't realise this until I was billed for a months subscription. I also has a yearly plus subscription. Kristia manages to sort it all out and refund me for the mistake I had made. fantastic Zendrop. I look forward to using you for the next year

March 31, 2025

support is great tho shipping fees are expensive

March 28, 2025

I am very satisfied with Zndrop's customer service. They answer all my messages with courtesy; bravo. I would have given them 5 stars if there hadn't been a problem processing my order, but since they did a good job of finding the source of the problem, I was reassured. Special thanks to Nyka and Harvey for their professionalism. Nina

March 18, 2025

Still learning about dropshipping and so far, so good with help from the Zendrop Customer Service. I am using different dropshipping portals and Zendrop is the best of far in comparison to the other portals. My only concern is that I hope Zendrop's product selection process could be better, but again I am having a pleasurable experience with this dropshipping portal.

Feb. 1, 2025

I've been using Zendrop for about four months. Customer service did a good job helping me though the process of adding products to my store. Now adding products to my store is a piece of cake. The problem I have is simple every day products you would want e-bike accessories, camping gear, (which I did find but not under camping), pickle ball products are no where to be found. I was going to switch to a different dropshipper but the reviews of all of them are so nightmarish , it just as well to stay. With the Chinese New Year upon us and shipping stopped out of the warehouse until February 12th, that is a store killer in the making. Perhaps Zendrop needs a way to fulfill more in the US to make situations like this less likely to happen.

Dec. 29, 2024

Dec. 29, 2024

I'm new to the whole dropshipping scene. Zendrop has done a great job getting me up and running. One critique... Be clear to explain the different warehouses that the product is in. This is important because if you put your products on TikTok, they absolutely do not like products being shipped outside the U.S. So I would make sure to only add products from the Zendrop US warehouse. There customer service is great and they have helped a lot. Thanks Zendrop! 12/29/24 Update: Khubaib helped me today and he was very thorough in explaining some things to me. Being fairly new, some situations I didn't know how to deal with and he helped greatly with that. Thanks Khubaib!

Dec. 20, 2024

I havent really started yet since i am now waiting for my first sample order to come through but all the customer supports have answered me very quickly and was very precise regarding the answer provided. They have been very comprehensive so far. So far so good !

Dec. 11, 2024

I think zendrop is worth giving a shot, the seem to be really organized, the customer service is very responsive - I will try there services and see how it goes

Dec. 10, 2024

they take to much time to process orders, like 3-4 days, but they are really good with the rest of the things

Dec. 6, 2024

I like that they help me! It didn't take long for them to respond back. And they were able to fix my problem fast!

Nov. 5, 2024

Always readily available to help when required.

Nov. 3, 2024

fast service and very polite customer service!