Rating

4.3

feedback

1,145

Reviews

chart

#150

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    26%
  • Less than a year
    47%
  • More than a year
    5%

Reviews Summary

Zendrop has received mostly positive reviews from users who appreciate the helpful customer service, smooth order fulfillment process, and the resource hub available. Users have highlighted the responsiveness of the support team, with specific mentions of team members like Tessa, Patty, ZDAI, Juan, and Mariane for their assistance in resolving issues and providing clear explanations. The app is praised for its ease of use, product selection, and integration with Shopify, making it a reliable dropshipping solution for many users. However, there are some negative aspects mentioned, such as high product prices, limited sourcing requests, and issues with product quality and shipping delays in a few cases.

Highlights

Positive customer service experience and responsiveness of support team
Ease of use and integration with Shopify
Smooth order fulfillment process
High product prices and limited sourcing requests
Issues with product quality and shipping delays

Rating Breakdown

  • 5
    71% (808 ratings)
  • 4
    6% (71 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (9 ratings)
  • 1
    8% (89 ratings)

Reviews with Text

  • 94% (942)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 11, 2026

Well it's great to have a platform that is a good as people say. I did go through AutoDs and had a few big problems with the platform and decided to leave it. Friends recommended me Zendrop by it's smooth and personalized platform. And IT HAS helped Building my store so far and more

Store

My Store

Using app

--

Developer Reply

Thanks so much for sharing your experience, we really appreciate it! We’re glad to hear Zendrop has been helping you build your store more smoothly. Wishing you continued success and growth on your journey

5 / 5 Share

April 10, 2026

Zendrop makes supply and shipping trouble free when it comes to filling orders. Quick and easy to use streamlined process keeping you up-to-date on orders as well as inventory. I was quickly notified if alternate supplier/item was required. Thanks

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate you taking the time to share your experience! We’re glad to hear Zendrop has made your order fulfillment and shipping smooth and hassle-free. It’s great that the updates and notifications are helping you stay on top of everything. Wishing you continued success with your store!

1 / 5 Share

April 10, 2026

Item was originally said to be higher in price then it was listed as ,but they offered to do one at that price.Then it was considered out of stock. Had to refund my customer and lost money.

Using app

8 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Amanda, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Darlene, Zendrop Customer Experience

2 / 5 Share

April 9, 2026

I’ve had a frustrating experience with Zendrop. For 3 weeks, product variants haven’t imported correctly into Shopify, even with a premium theme. I couldn’t find a solution through Zendrop’s support or resources, and it has cost me a lot of time. I hope this issue is addressed soon, as it’s been very disappointing.

Using app

30 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi Piero, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I want to personally reach out to you via email to understand more about this issue and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Shiza, Zendrop Customer Experience

5 / 5 Share

April 8, 2026

Great customer service!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for your kind words! We truly appreciate your support and are always here to assist you whenever you need us. -Zendrop

All reviews

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