Zendrop: AI Dropshipping & POD
Dropshipping & print on demand suppliers: 1M+ products, fast
Rating
4.3
feedback
1,166
chart
#386
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
27%
-
Less than a year
48%
-
More than a year
5%
Reviews Summary
The reviews for the Zendrop Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer service, helpful support team members like Juan and Mariane, and a user-friendly interface. Users appreciate the ease of finding products, the Zendrop Academy for learning, and the efficient handling of orders and shipping. However, negative feedback revolves around issues with pricing, unexpected charges, product sourcing reliability, and limitations on sourcing requests. Some users have faced challenges with product variants not importing correctly, high prices affecting profit margins, and difficulties in managing product listings.
Highlights
Review RSS Feed
All reviews
May 21, 2026
Zendrop has been one of the easiest dropshipping fulfillment platforms to work with. The platform is beginner-friendly, fast to set up, and makes product importing simple. The automated order fulfillment saves a lot of time, especially when managing multiple products or scaling ads. Customer support has been responsive, and the dashboard is clean and easy to navigate. If you're building a Shopify dropshipping store and want a more reliable fulfillment partner, Zendrop is definitely worth considering.
So happy to hear Zendrop has been a smooth experience from the start! You hit on all the things we really care about: easy setup, automated fulfillment saving time at scale, and a support team that's actually responsive. Wishing you tons of success as you grow your store. - The Zendrop Team
May 21, 2026
Very disappointed
Hi Rohan, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Darlene Zendrop Customer Experience
May 20, 2026
I really want to say that even though a majority of my experience was through AI it was good, however it was way better when I spoke with anlibe agent. Recommendations 1. Get a telephone number that we can call into and speak with a live agent. Trying to explain everything by text or chat is very difficult.Especially if you're having real issues. 2. Live Chat is great, however, it would be so much better if we talked to an agent right away versus AI it would have gone a lot faster. The agent i did speak to was absolutely wonderful.she was so kind, patient, and gave grace to someone who is new and trying to understand the processes. NINA The agent I did talk to was amazing I personally, give her
Thank you so much for your thoughtful review and your kind words about Nina and our live support team! We're really glad she could make such a difference for you. Your feedback about wanting more direct access to live agents is genuinely valuable — we hear you, and we're always looking for ways to make support faster and more personal. We'll be sure to pass along your suggestions about phone support and quicker live agent access to our team. We truly appreciate you taking the time to share your experience, and we look forward to continuing to support you! - The Zendrop Team
May 20, 2026
I had difficulty with the products I added to my Shopify store via Zendrop, as the products showed "unavailable" when they were actually in stock. I contacted Jobelle, Zendrop customer service, and the assistance was top-notch. I recommend Zendrop to anyone who appreciates top-notch customer support.
We're so glad Jobelle was able to turn things around for you! We apologize for the confusion with products showing as "unavailable" — that's definitely not the experience we want for you, and we appreciate you reaching out so we could help. It means a lot to hear that Jobelle's support made such a positive impression. Thank you for recommending Zendrop and for your continued trust in us! - The Zendrop Team
May 20, 2026
I think zendrop have so far been a good partner and instrumental in helping me grow. Though the timezone difference can be challenging at times for us in the southern hemisphere at the bottom of the world, it is still workable, their approach to freight and problem solving in challenging times has this far been great. Recommended as a partner.
Using app
9 months
Total reviews
1
Average rating
5.0
Thank you so much for this wonderful review and for recommending Zendrop as a partner! We truly appreciate your patience with the timezone differences — supporting merchants across the southern hemisphere is something we take seriously, and we're glad our freight and problem-solving approach has been working well for you. It means a lot to know that Zendrop has played a role in helping your business grow. We look forward to continuing this partnership and being there for you every step of the way! - The Zendrop Team
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