Rating

4.8

feedback

9,315

Reviews

chart

#65

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    22%
  • Less than a year
    72%
  • More than a year
    1%

Reviews Summary

The reviews for this Shopify App highlight the exceptional customer service provided by the support team. Customers consistently praise the quick response times, helpfulness, and efficiency of the support staff, particularly mentioning individuals like Cyril, Jobelle, Karrie, and Juan. The app is commended for its user-friendly interface and ease of navigation. Many users appreciate the quick resolution of issues and the clear explanations provided by the support team. However, some users mention concerns about shipping times for different products and limitations on product imports.

Highlights

Exceptional customer service and quick response times
User-friendly interface and ease of navigation
Quick resolution of issues
Concerns about shipping times for different products
Limitations on product imports

Rating Breakdown

  • 5
    82% (7,634 ratings)
  • 4
    14% (1,332 ratings)
  • 3
    2% (172 ratings)
  • 2
    0% (38 ratings)
  • 1
    1% (99 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

July 25, 2024

Zendrop is pretty good. Fast support. They helped me ship my orders pretty well. I appreciate their help.

Using app

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Total reviews

1

Average rating

4.0

5 / 5 Share

July 25, 2024

10//10 service and products price and the help to the costumer is the best!!!

Using app

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Total reviews

1

Average rating

5.0

4 / 5 Share

July 25, 2024

Also was ich sagen kann ist, es ist easy und man findet wirklich alle möglichen Produkte. Man kann sich von einer kI helfen lassen, finde ich mega, hat mir so gut geholfen. Man kann Musterbestellungen im Portal selbst tätigen. Der Support ist grandios, natürlich schreibt man zuerst mit einem Bot, wenn man dann aber nach einem Mitarbeiter fragt, meldet sich ziemlich schnell eine/r in einem live-chat. Wenn ich meckern dürfte, auf hohem Niveau, dann würde ich sagen meiner Meinung nach dürften die Beschreibungen der Produkte etwas ausführlicher sein, aber für mich könnten die eben nie ausführlich genug sein. Wenn man eben Fragen zu dem Produkt hat, hat man die Möglichkeit per Chat alles mögliche zu fragen! Ich stehe noch am Anfang und muss sagen, nützlich und easy! gefällt mir :)

Store

My Store

Using app

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4 / 5 Share

July 25, 2024

It's been a great experience so far the support team are very helpful

Using app

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Total reviews

1

Average rating

4.0

5 / 5 Share

July 25, 2024

Juan was really friendly and he helped me a lot!

Using app

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Total reviews

1

Average rating

5.0

All reviews

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