All reviews

Rating Breakdown

  • 5
    70% (794 ratings)
  • 4
    6% (69 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (7 ratings)
  • 1
    8% (85 ratings)

Reviews with Text

  • 94% (921)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 29, 2026

I' have never had a problem with Zendrop, as a matter of fact I've had a very good experience with these guys. The course modules were unexpected and very helpful, so were the lessons. The customer service, Tessa, Patty, ZDAI, and others were extremely helpful and very responsive. They also have a resource hub, which is Great. All in All I give a very good recommending. I would recommend.

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We're glad you've had a great experience and found our resources helpful. We appreciate your support and wish you continued success, we’re always here for you!

5 / 5 Share

March 28, 2026

I recently used Zendrop’s support chat to fix an issue connecting my Shopify store, and the experience was really smooth. The team was friendly, quick to respond, and walked me through everything step by step. Really appreciate their help great service overall!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're really glad to hear that you had a smooth experience and that our team could assist you effectively. Your feedback means a lot to us. Wishing you continued success with your store!

5 / 5 Share

March 27, 2026

Very reliable app for shipping orders out and for custom branding. Customer support is reasonable, prices are competitive and decent service. Highly recommend.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're glad you find the app reliable and appreciate your recommendation. Wishing you continued success, we’re always here to help!

5 / 5 Share

March 24, 2026

I had an issue with an order that was delivered to the wrong address due to a courier mistake, even though the customer had entered the correct details. It took some back and forth to resolve, but Juan from customer support was extremely helpful throughout the process. He took the time to understand the situation, liaised with the internal team, and helped get a refund approved. Really appreciate his support and responsiveness in getting this sorted!!!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're really glad Juan was able to support you and get everything sorted out. We truly appreciate your patience throughout the process. Wishing you continued success, and we look forward to serving you again! -Zendrop

5 / 5 Share

March 23, 2026

Zendrop has been great. I have been watching their recorded videos to learn more about Dropshipping, which have been tremendously helpful in both setting up my Shopify store, adding products, preparing to run ads, and learning how to get organic traffic. I requested that a product be added to Zendrop and the product was added very quickly. They reached out to me promptly when a product was out of stock and offered a very similar item instead. I am very happy with Zendrop so far.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We’re really glad to hear that our training videos have been helpful in building your dropshipping journey - from setting up your Shopify store to preparing for ads and organic traffic. It’s also great to know that our team was able to quickly assist with product sourcing and keep you informed with suitable alternatives. We truly appreciate your kind words, and please know that we’re always here to assist you whenever you need support! -Darlene, Zendrop

5 / 5 Share

March 22, 2026

I have been using the Free version since late January and have not had one issue with Zendrop. They are very helpful when I ask questions within the app and it is very easy to add items to my Shopify store which is great. I like that there are so many options to choose from and you can see how well they sell and in what area of the country also. Makes it easier when choosing products to add to my store front in Shopify.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We’re really glad to hear that your experience with Zendrop has been smooth and that you’re finding the platform easy to use, especially when adding products to your Shopify store. We truly appreciate you highlighting the product selection and insights - it’s great to know these features are helping you make better decisions for your store. Please know that we’re always here to assist you whenever you need support! -Zendrop

5 / 5 Share

March 22, 2026

Nice tank you

Store

khan1

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! We truly appreciate it, and please know that we’re always here to assist you whenever you need support. -Zendrop

5 / 5 Share

March 19, 2026

The support team was very kind and provided clear explanations. It was a great help for me.

Store

SOLVIA

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2026

When I asked A.I. to help me,they did, but I also received a call from a person to answer my questions and give me a connection to a live coach. I never worked with such a great team of experts who want you to succeed. Thank you Zendrop.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re delighted to hear that both our AI and live support team were able to assist you. We truly appreciate your feedback and are always here to support you every step of the way. -Darlene, Zendrop

5 / 5 Share

March 18, 2026

;ove

Store

cillas

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2026

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star review! We truly appreciate your support and are glad you had a great experience. We wish you continued success and look forward to supporting you in the future.

5 / 5 Share

March 12, 2026

good but litte expensive

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We offer a Usage-Based Billing plan, if you’re interested, feel free to reach out to [email protected] to learn more. Wishing you continued success!

5 / 5 Share

March 12, 2026

Great app with excellent customer support! I've been using Zendrop for my pet accessories store and it's been a fantastic dropshipping solution. The product selection is solid, the interface is easy to navigate, and the integration with Shopify works seamlessly. What really impressed me was their customer support. I had a billing question about their usage-based pricing (I wasn't familiar with how it worked), and Juan from their support team was incredibly helpful and responsive. They took the time to explain everything clearly and worked with me to resolve the issue quickly and fairly. The usage-based billing is actually quite flexible once you understand it - you only pay for what you use, which is perfect for growing stores like mine. Just make sure to keep an eye on your linked product count! Overall, highly recommend Zendrop for anyone looking for a reliable dropshipping app with top-notch support. Thanks to the team for making my experience so positive!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We’re thrilled to hear that Zendrop has been a reliable solution for your store and that our team could help make the experience smooth. We appreciate your support and wish you continued success with your business!

5 / 5 Share

March 11, 2026

Zendrop staff did an amazing job! They were prompt and answered my questions. All the issues were resolved!

Using app

About 9 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re thrilled to hear that our team was prompt and able to resolve all your concerns. We truly appreciate your support, and please know that we’re always here to assist you whenever you need help!

5 / 5 Share

March 10, 2026

Good experience with Zendrop support. I contacted them to ask for photo and video materials for one of my products, and they were helpful and responsive. They managed to find some useful materials for me. I appreciate their effort and support.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We really appreciate you taking the time to share your experience. I'm glad we could help you find the photo and video materials you needed. Wishing you continued success with your store!

5 / 5 Share

March 5, 2026

I’ve had a great experience with Zendrop. They offer a very good selection of products, which makes it easy to find items that fit different niches and store concepts. The platform is simple to use and integrates smoothly with Shopify, which saves a lot of time when managing products and orders. One of the things that stands out the most is their customer service. The support team is very responsive, helpful, and quick to solve any issues that come up. That level of service makes a big difference when running an online store. I strongly recommend Zendrop both for new Shopify store owners who are just getting started and for more established stores looking for a reliable supplier and fulfillment partner.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We truly appreciate your support and kind words. Wishing you continued success with your store, and we look forward to supporting your growth. -Zendrop

5 / 5 Share

March 5, 2026

Great experience so far. Shipping has been smooth and the support team even reached out to check on my experience. Easy to connect with my Shopify store!!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the honest review! We truly appreciate your feedback and are glad to hear your experience has been smooth so far. Wishing you continued success with your store!

5 / 5 Share

March 4, 2026

5 stars! This app is exactly what JDKitchen needed. The interface is clean, and the automated tracking page looks professional on my store. A must-have for anyone looking to reduce customer support emails!

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much, John! We truly appreciate you taking the time to share this. It means a lot to hear that the app is helping JDKitchen and making things smoother on your store. Wishing you continued success and growth we’re excited to be part of your journey!

5 / 5 Share

March 3, 2026

Shopify support was very helpful! They made clear solutions to alot of the issues I was having.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re really glad to hear that Shopify support was able to provide clear solutions and help resolve the issues you were experiencing. If you ever need any further assistance, please don’t hesitate to reach out—we’re always here to help!

5 / 5 Share

March 3, 2026

I have been working with Zendrop for nearly two years, and throughout this time I have encountered various technical and operational challenges related to sourcing, store management, and ensuring safe, high-quality delivery to my customers. Each time a concern arose, I contacted the Zendrop Team and consistently received prompt responses, clear explanations, and practical solutions. These many communication exchanges were not only helpful in resolving issues, but also became valuable learning opportunities that helped me grow from zero experience to operating a fully functional and structured store today. Product quality and fulfillment reliability are extremely important to me. The team always took my concerns seriously and followed through to ensure safe delivery and high standards until the product reached the customer. Today, Zendrop represents 99% of my sourcing platform, and I operate with confidence thanks to their professionalism and support. I sincerely thank every member of the Zendrop Team for their dedication and reliability.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your continued trust and for sharing such thoughtful feedback. We truly appreciate your kind words and are honored to have supported you throughout your journey. Please know that we’re always here to assist you whenever you need us. Your success remains our priority, and we look forward to continuing to support your growth. -Darlene, Zendrop