All reviews

Rating Breakdown

  • 5
    84% (687 ratings)
  • 4
    7% (59 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (7 ratings)
  • 1
    7% (56 ratings)

Reviews with Text

  • 95% (779)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2025

They have a great support team, and the products I linked to my store are of good quality.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your honest feedback! We’re glad to hear that you find our support helpful and products to be of good quality. This is exactly what we strive for, to ensure our merchants receive the best products, earn positive reviews from their customers, and see an increase in sales. Wishing you continued success!

5 / 5 Share

Dec. 3, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the five stars! We truly appreciate your support, and we're always here to assist you whenever you need anything.

5 / 5 Share

Dec. 1, 2025

I had issues with my first order and sent in a request to resolve it. Nyka responded in time. As soon as I clarified the issue, she was on it and had it solved in 5 minutes.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind feedback! We’re glad Nyka could help make your experience a positive one. We’re grateful to have you in the Zendrop community and wish you ongoing success.

5 / 5 Share

Nov. 28, 2025

Everything is fine

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback - we truly appreciate it! Please know that we're always here to help, so if you ever need anything or have any questions at all, don’t hesitate to reach out. We're always happy to assist you.

5 / 5 Share

Nov. 28, 2025

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the five stars! We truly appreciate your support, and we're always here to assist you whenever you need anything.

5 / 5 Share

Nov. 22, 2025

Great

Store

My Store

Using app

3 months

Developer Reply

Thank you for your review. We are glad to hear that you feel our platform is great, this is exactly what we strive for. We wish you continued success.

5 / 5 Share

Nov. 21, 2025

Store

Ezylife

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review. We'd love to hear more about your experience with Zendrop. If there's anything specific you'd like to share or if you need any assistance, please feel free to reach out to our support team. We're here to help you succeed!

5 / 5 Share

Nov. 20, 2025

Mariane's support was brilliant and patient.

Store

My Store

Using app

About 1 year

Developer Reply

Thank you for the review. We are happy to hear that our support team especially Mariane was able to sort you out. We wish you all the best for your store and sales!

5 / 5 Share

Nov. 11, 2025

Amazing customer service as usual, so fast and helpful! Thanks Nina

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear you had a great experience with Nina. We're always here to provide support whenever you need it.

5 / 5 Share

Nov. 7, 2025

helps everytime and gets the situation done every time great company love this app thank you , any issues dont worry they will take care of you

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We really appreciate your kind words. We’re glad to hear that our team has been able to help and resolve any issues promptly. It means a lot to us that you enjoy using our app, we’re always here to take care of you whenever you need assistance.

5 / 5 Share

Nov. 4, 2025

So I just started using Zendrop. I find it very easy and integrates without a hassle. Also the support is SPOT ON! I had different types of questions regarding varying topics. I was always assisted within a short timespan and if I contacted support in the evening, the chatbot was actually able to give me very detailed information. When the Chatbot could not handle it, it would reply to me that it would forward my case to the ''live-team'' the next day. And so it happened. I had very detailed questions about certifications of products and the live-team took less than 1 day after the request, to give me all the documentation on the product. Absolutely standout support right there!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your detailed feedback! We're thrilled to hear that your experience with Zendrop has been smooth and that our support - both chatbot and live-team - was able to assist you quickly and thoroughly. We're always here to help you whenever you need, and we truly appreciate you sharing your experience!

5 / 5 Share

Nov. 30, 2025

great

Using app

About 1 month

Total reviews

9

Average rating

4.7

Developer Reply

Thank you for your feedback! We’re glad you had a great experience, and remember, we’re always here if you need any assistance.

5 / 5 Share

Nov. 4, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the five-star rating! We truly appreciate your support and are always here to assist you whenever you need help.

5 / 5 Share

Nov. 3, 2025

The Zendrop Trust and Integrity Team were really helpful when I had a issue. It was resolved satisfactorily. I greatly appreciated the support I was given and decided to continue with Zendrop and my Shopify store.

Store

Meridian Bags

Using app

3 months

Developer Reply

Thank you for your honest feedback and for taking the time to share your experience. We’re truly glad to hear that we were able to help resolve your issue and restore your confidence in Zendrop. Your support means a lot to us, and we’re excited to continue being part of your Shopify journey!

5 / 5 Share

Oct. 28, 2025

I recently worked with Jo from the Zendrop team, and it's been a long time since I've experienced such excellent customer service! She went above and beyond with her proactive communication and customer care. The entire experience has made me commit to Zendrop as the main platform for my dropshipping business. Thanks, Jo—you are a superstar!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We truly appreciate you taking the time to share your experience. We’re thrilled to hear that Jo provided such excellent support and went above and beyond for you. Your kind words will definitely be shared with her and the team!

5 / 5 Share

Oct. 27, 2025

I had a great experience with Zendrop support. Mariane was very kind and helpful - she quickly and efficiently solved my issue. I am really satisfied with the support I recieved!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your feedback! We're thrilled to hear that Mariane provided such helpful and efficient support. Our team is always here to assist you whenever you need help.

5 / 5 Share

Oct. 22, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5 stars! Your support keeps us motivated to keep improving and delivering the best experience possible. Wishing you success ahead!

5 / 5 Share

Oct. 15, 2025

Encantado con la plataforma y la atención de Jemima, muchas gracias!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

¡Gracias por tu amable comentario! Nos alegra saber que estás encantado con la plataforma y con la atención de Jemima. Nuestro equipo realmente aprecia tus palabras.

5 / 5 Share

Oct. 14, 2025

Mariane is patient, kind, and knowledgeable. Best service I've had so far in solving an issue!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate your feedback! We're thrilled to hear that Mariane provided such excellent service. Our team is always here to assist you whenever you need help.

5 / 5 Share

Oct. 10, 2025

Love Zendrop! Super easy to use and integrate. The support team is amazing — always quick to respond and genuinely helpful! :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear you love Zendrop and find it easy to use. Our support team is always here to help whenever you need assistance. 😊