Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.7
feedback
10,508
chart
#86
All reviews
Rating Breakdown
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April 11, 2025
* Zendrop team responds to messages quickly. * Effective solutions to problems. * Janelle is very friendly. She helps me a lot.
April 10, 2025
Zendrop has been a game-changer for my store! The platform is intuitive and easy to use, especially for beginners. Product import is seamless, and the shipping times are better than expected. Their customer support is fast and helpful, and the branding options are a big plus. Highly recommend for anyone starting with dropshipping!
April 9, 2025
Husnain, Nicole, Juan, Nykaa and Khubaib has been wonderful and always ready to help with utmost professionalism. They always answer all the queries and questions and explain with enthusiasm and own the problems. Kudos to them. Keep up the good work
April 8, 2025
the team is so incredibly helpful. Nyka and Jo dont leave me hanging or confused, and they carefully follow each ticket I opened, it helps so much on the journal of building my e-commerce business.
April 3, 2025
At midnight, I realized one of my customer’s orders was stuck in a weird limbo—and I had no idea what to do. I was completely lost. I reached out to the chatbot, and that’s when Hasnain came to the rescue. He jumped in fast, figured out the issue right away, and walked me through a step-by-step solution like a pro. And on top of that, he gave me the motivational boost I didn’t even know I needed that night. Seriously, someone give this guy a raise.
Wow, thank you so much for sharing this! We're beyond thrilled to hear that Hasnain was able to resolve the issue quickly and even provide that extra bit of motivation. We’ll definitely make sure to pass along your kind words—Hasnain will be so happy to hear this! 😊🌟 Your support means the world to us!
April 1, 2025
Great support from Khubaib. Explained to me everything about the pricing as I had a lot of doubts. I recommend people to use this app for good customer support experience.
Thank you for the fantastic feedback! We’re so glad Khubaib could help clear up your doubts about pricing. We truly appreciate your recommendation, and we’re here whenever you need assistance.
April 1, 2025
They answered all my questions. They are charming people, especially Jo, she helped me a lot, talking for a long time to answer all questions, I don't know how to thank her enough. Thank you guys
Thank you for the amazing feedback! We're so happy to hear that Jo was able to assist you and make sure all your questions were answered. We’ll make sure she knows how much you appreciate her help! Your kind words mean a lot to us, and we’re always here to support you!
March 31, 2025
Zendrop support is the best. They are friendly and generally want to help. I had a question about my subscription and they quickly found an answer for me. Thank you Zendrop support team!
Thank you so much for the kind words! We're thrilled to hear that our support team was able to assist you quickly and with a friendly attitude. Your appreciation means a lot to us, and we're always here to help!
March 31, 2025
Exceptional support and explanations by Jacob.
Thank you so much for the kind words! We're thrilled to hear that our support team was able to assist you quickly and with a friendly attitude. Your appreciation means a lot to us, and we're always here to help!
March 31, 2025
Polite and fast support.
Thank you for the great feedback! We're so glad to hear that our support team was both polite and fast in assisting you.
March 29, 2025
Excellent Support by Zendrop, Well trained support Team and quick response. Rafaela, Faye support was great.
Thank you for the fantastic feedback! We’re thrilled to hear that Rafaela and Faye provided you with excellent support. Your kind words mean a lot, and we’re always here to help whenever you need us!
March 28, 2025
Harvey found an answer to my question so fast! I really appreciate him and all of the associates I have had the opportunity to work with!
Thank you for the wonderful feedback! We’re so glad Harvey was able to find the answer you needed quickly. It’s fantastic to hear you've had such great experiences with our team overall. We truly appreciate you!
March 27, 2025
Harvey, excellent job helping me with my fulfillment issues. Thanks for the quick response and staying present until the issue was resolved. Thanks again.
Thank you for the awesome feedback! We're so glad Harvey could help resolve your fulfillment issues quickly and effectively. We'll be sure to pass along your appreciation to him—he'll be thrilled to hear this!
March 26, 2025
Mariane assisted me with my questions and concerns. Her assistance helped me get my store built. She was great! The only complaint I have is Zendrop doesn't communicate through email very well on how to setup as a new person.
Thank you for the great feedback! We're so happy to hear that Mariane was able to help you get your store up and running smoothly. We also appreciate your suggestion about improving email communication for new users—your input is invaluable, and we'll definitely look into it to make the onboarding process even better. Thanks again for sharing!
March 26, 2025
I requested product certification and additional information. Khubaib helped me, and within 19 hours, I received the information I needed! That's really fast. He provides really good service. Thank you, my friend!
Thank you so much for the kind words! We’re thrilled to hear that Khubaib was able to assist you quickly and efficiently. We’ll make sure to pass along your appreciation to him! 😊🙌 Your feedback means a lot, and we’re always here to support you.
March 26, 2025
I've been using Zendrop for 3 months and it's been a real game-changer for my dropshipping business. The app itself is user-friendly and makes product sourcing and order fulfillment so much smoother. But what really sets Zendrop apart is their customer support. I recently had an issue with a order fullfilment, and Jo went above and beyond to help me resolve it quickly and efficiently. Jo was incredibly patient, knowledgeable, and responsive. They took the time to understand my problem and provided clear, helpful solutions. It's rare to find such dedicated and helpful support, and it makes a huge difference in my overall experience with Zendrop. If you're looking for a reliable dropshipping solution with fantastic customer support, I highly recommend Zendrop. And a special shout-out to Jo for being an absolute rockstar!
Thank you so much for the fantastic review! We're thrilled to hear that Zendrop has been a game-changer for your business, and we couldn’t be happier that Jo was able to assist you so well. We’ll definitely pass along your kind words to Jo—she’ll be thrilled to know she made such a positive impact. Your recommendation means the world to us!