Zendrop: AI Dropshipping & POD

When I select the category of items I am trying to add to my store, the category doesn't come up. For an example, I was searching for specific items - electronics, sporting goods, etc. and only clothes were coming up.

nothing much yet . want to add child products like clothing and toys

Terrible service, careless choice of suppliers, product photos don’t match reality, support replies with canned responses, and they refuse to take responsibility for their own mistakes. Processing takes about a week, not 1–3 days, and shipping takes about a month, not 14 days as they claim. Lost around $4,000 because of them. UPD: After publishing this review, Austin, who manages the Zendrop Customer Experience, reached out to me. He expressed his condolences regarding my experience and offered a refund of my most expensive subscription (which I had purchased for a full year) while allowing me to keep it active for free as a new plan. As an alternative, he also suggested $100 in order credits. I chose the first option, which at least slightly compensated for the losses. Also, after long arguments, support agreed to refund the amount I had paid for each order. But unfortunately, this is not even half of my losses.

The customer service is very quick and responsive. I am having a lot of problems with product delivery currently, but with the customer service help, I might be able to solve it soon. This is the downside, I am very disappointed with the miscommunication the shipping process. I've had some products sent back to the warehouses and they didn't say anything. Hopefully it's not a recurring issue. SHIZA, the customer service girl is being very helpful.

Agent Krisnalyn was helpful with my product inventory inquiry. She assured me that once the product was linked correctly to my store that fulfillment would be a breeze. She was very efficient and expedient with assisting me.

I going to write very honest review no BS and will keep it very simple. pros. They have some good quality products but you have to do your own research to find one with proper good reviews. you'll be wasting lot of time though customer service is great very helpful people mostly try to help. Cons Horrible shipping selection, very bad packaging. even the product is great their package make things worse. again even if you find a good quality product shipping and delivery will ultimately ruin customer experience. Suggestions. Get rid of fake AI generated descriptions and fake pictures of the product. add a review section for sellers so they can review the product they are selling. Improve the selection of shipping provider set some quality control which you guys always say in place but seems like not working without all of this any business is going to fail. Final note for who are reading my review- guys dont rely entirely on any drop shipping, you can use them to fill some gaps in your product line and find some good source other than that big NO.

Too early. They are still working out details. Support is very confusing to work with. They will give your 3 answers to one question. I'm going to try to work with them, but very close to leaving. UGH!

It's a very good app and easy to use, however the search is not advanced enough. It is difficult to find products to match the title and there is no photo search, which there is in others. Order fulfillment takes a lot in general, the prices seem competitive though. They have lost 2-3 orders of mine but the support is well trained and offered a reorder soon after. What i would need more is better order and variant flexibility, meaning to be able to edit an order to add more or different variants and products.

Zendrop has a comfortable range of products, but the interface is terrible. Who designs an interface where you cannot bulk import to your store. Selecting each product individually and publishing is horrendous. Support has been great though.

Products are not importing to the product page in the back office. The fulfillment is supposed to be done by Zendrop but my store name is under the vendor column on Spotify.

It looks to be a good platform so far . I will update this review in the future after testing it . I hope to have a good experience...

First time ever hearing about this site so that's why i'm leaving 3 stars due to being new. I just started my online store and this site is helping a lot.

Trying the app. Integration was good. Not too many products available on the free plan, but I found a product to try. Will update if/when I have additional feedback

Just trialing the Zendrop Dropshipping app because AliExpress was too expensive and CJ Dropshipping was an absolute debacle. The products available from within Zendrop Fulfillment channels are quite limited and I find I have to import the ones I need from AliExpress. I like the idea of the custom branding (on the higher paid brands) and the shipping channels look fast and reliable in comparison to the other Dropshipping apps. So far the set up is straight forward enough but I have yet to run any orders so will have to wait and see how that goes.