Zendrop ‑ Dropshipping & POD

Aug. 15, 2024

great help easy to link with shopify great products easy access

Aug. 14, 2024

I recommend it when the sourcing feature will come back. And customer service will be better.

Aug. 13, 2024

10/10 with help quick and easy! they staff are nice and they will help you with any issue you have

Aug. 6, 2024

Pretty good overall expierence. Unfortuanatly they still have not sorted the extension for aliexpress import. 1 start saddly. Great customer support tho so ill leave a 3

July 19, 2024

It's a very good app and easy to use, however the search is not advanced enough. It is difficult to find products to match the title and there is no photo search, which there is in others. Order fulfillment takes a lot in general, the prices seem competitive though. They have lost 2-3 orders of mine but the support is well trained and offered a reorder soon after. What i would need more is better order and variant flexibility, meaning to be able to edit an order to add more or different variants and products.

July 15, 2024

July 13, 2024

one of the best apps for dropshipping, really easy to set up, to use and manage your orders.

July 10, 2024

Customer service is absolutely fantastic. But the app is horrible. Does not import products from AliExpress and has caused lost hours of work and inability to import new products

July 3, 2024

Preço do envio dos produtos é absurdamente caro!

June 26, 2024

I like the support Thomas is giving to us. it is very nice to have someone to ask. (i didn't have luck with support) I don't like having the one supplier from china. I use to buy from china (temu, ali, etc) and the product quality, I know, is not good. But considering the price i could live with.... When we sell we have to add markup and other expenses and the final product price is very high and the quality is the same. i only hear people making thousand dollars per minute but not me. I spent so much time on theme, adjusting, reading, trying different products and I only had one sell from tiktok in 3 months, which I had to return... :( I tried all other dropshipping apps and I disliked them more. I wish I could have 30 minutes to show to someone and get some suggestions. I didn't hire anyone because I don't trust them. Bombarding my email with one or two lines with same sentence without even a subject. At his point is a matter of time before I move to something else... Oh, please, when you have a new theme version, have it tested. I have 25 years experience testing softwares for companies like apple, adobe to name some and they never released something without testing. Raise your bar...

June 18, 2024

This experience wasn't a positive one for me, it was very frustrating. Due to an internal problem, I was unable to import products from AliExpress. I was unable to get in touch with support on the website due to an on-site issue. On the website it's the only way it provides instructions for reaching them and doesn't offer any other alternatives. Contacting them was a nightmare. They did not answer through Instagram. I found their support email on their YouTube channel. The email Support was extremely quick, which is the only reason why I am still giving a 3 start. I was connected to an agent via email. The support team was great and respectfull . They issued me a refund without any hassle.

June 18, 2024

I am struggling to find good quality products for my store. The products I have found that I like imported seamlessly unlike your competitors that always show “sold out” on my store

June 16, 2024

I placed two separate orders and each was fulfilled nearly 18 days later. My customers were very upset!! That said, when I got a human customer service rep, she showed me how to track the order (I didn't know which shipper in China to select). If I knew how to do so all along, I would have been able to tell customers where product was. I will give ZenDrop a couple more tries:)

June 15, 2024

Zendrop is decent and they have good customer support but they need to add features where you can ask the supplier to lower the shipping and the cost of the product and ask for variants. the monthly subscription cost is way too high for beginners. sometimes the suppliers will ignore shipping your product and the delivery days will increase. If they want to become the best they need to lower the subscription cost and offer lower price for the products and shipping and also allow drop shippers to speak with suppliers in a monitored chat. the only good thing about Zendrop is the costumer support. this is my honest review.

June 14, 2024

Zendrop offers excellent customer service with helpful agents who respond quickly. However, their prices change frequently, and shipping takes the full 3 days to dispatch. Additionally, it takes a long time for trendy items to appear on their platform, and importing items from AliExpress through Zendrop can be costly.

May 28, 2024

I'm just getting started, but so far my experience has been exceptional.

May 21, 2024

What make sure have traffic in my store. This is not explained clearly

May 20, 2024

I can find similar items on AliExpress without the high shipping charges that Zendrop has. Also I get quick delivery from AliExpress, normally within a week. My only order with Zendrop took almost 21 days. I have also ordered some sample products and the shipping is sometimes more than the cost of the product.

May 12, 2024

suport muito bom

May 6, 2024

Not really getting super much right now from Zendrop. It's alright though- I can still leave a review: whenever I use their chat, between the Bot and the live agents, I always get the best quality service.