Nkt review for Zendrop ‑ Dropshipping & POD
Aug. 16, 2025
Terrible service, careless choice of suppliers, product photos don’t match reality, support replies with canned responses, and they refuse to take responsibility for their own mistakes. Processing takes about a week, not 1–3 days, and shipping takes about a month, not 14 days as they claim. Lost around $4,000 because of them. UPD: After publishing this review, Austin, who manages the Zendrop Customer Experience, reached out to me. He expressed his condolences regarding my experience and offered a refund of my most expensive subscription (which I had purchased for a full year) while allowing me to keep it active for free as a new plan. As an alternative, he also suggested $100 in order credits. I chose the first option, which at least slightly compensated for the losses. Also, after long arguments, support agreed to refund the amount I had paid for each order. But unfortunately, this is not even half of my losses.
We’re really sorry to hear about your experience. We understand how frustrating this is. Thank you for bringing this to our attention. We’ll be reviewing this issue urgently, and a member of our team will reach out to you directly to make things right.
