Zendrop ‑ Dropshipping & POD

July 30, 2024

The customer service reps Nyka and Franz were very helpful. However, I am not happy about the long shipping time. It's been 2 weeks and my customer still has not received her item.

July 19, 2024

Classic bait & switch BS on too many products - you see a good price on an item, then find out it costs 100x that to ship it! I want up-front pricing. Show me the total price up front. I don't have time to fool with stupid games like this.

June 22, 2024

At this point im neutral. This all has been confusing and chaotic from the start of Adrian building the free store. Ive missed every training that i paid for because before that training 99 emails concerning different training and or the same floods my email account so bad that ive ended up missing every single training because of the organized chaos. I dont know any more today than i did the day i signed up. This could be the most wonderful experience in the world. But its not. Trim off the fat and fluff until the store is understood then start trying to sell your apps add ons and extras. Its easy to see why many fail . Their set up to fail.

June 10, 2024

In watching the videos during set up, some of the options shown aren't available or lack functionality to properly operate the store and over two weeks later I still can't open my store. No live customer service only email which is a HUGE time delay is resolving issues. If there is live support, I wouldn't know where to find it so if it's there, they aren't' making it easy to use

May 28, 2024

Well I having issues with my first order so is about a month and I still haven't received my order

May 7, 2024

They prey on the drop shippers with no experience. I give this a 2 star for layout and ease of use but for a start up you feel like it's impossible to make a profit and Zen drop only exacerbated this through the highest shipping cost this world has ever seen!!!!! It's just ridiculous and I'm now moving onto Alibaba to speak with suppliers personally and build a relationship with them while saving myself lots of mula$$$$$$$ Flop you Zen drop and your stupid shipping cost!

May 4, 2024

March 4, 2024

You are overcharging products from aliexpress + you are overcharging shipping. In other words, paid subscriptions are not enough, you also take a cut from the price of the product + shipping (I really don't understand why you have standard $8 per shipping considering the fact that you provide same time frame delivery as the vendors on aliexpress, it's not like you charge $8 and get delivery in 5 days). I understand that you need to make $ but it's cheaper to do it with others than with you. And don't get me wrong, others charge subscriptions like you and they take a cut from the product's price when importing it, but they give you option to import whatever you want and their cut is way less than yours which means a decent margin for us the sellers and opportunity to make sales with competition. You policy of "getting a quote" from our suppliers doesn't mean anything if the price provided is 50% more than the price on aliexpress.

Feb. 3, 2024

Jan. 31, 2024

Well, I wish I could give you five stars, But so far, I am happy with the website, but honestly, I was expecting those weekly meetings to be 1:1, as Thomas claims the meeting to be called because it is not a 1:1 session; I left some questions in the chat today and in the Q&A box, and I never got any answers. For a beginner like me, it is paramount to count on someone who can coach me on what to do, what don't, and how. What I've seen so far is a DYS thing. and figure it out on your own while you can.

Jan. 8, 2024

I haven’t sold anything yet still having trouble setting up my store

Dec. 27, 2023

i uninstalled the app and tried to reinstall it. But it automatically logs you back in and doesn't allow you to reinstall the app. Customer service simply doesn't understand and when i said i was leaving they said thank you is there anything else i can help you with.

Dec. 28, 2023

i had an oder on the dec 7 and the shipping updated on the 13th and since then it has not updated. this is killing the trust my customer has for me. good price and good customer support but delivery time is really bad.

Dec. 12, 2023

Expensive. specially for new beginners. Must be free at initail stage to use and understand.

Dec. 6, 2023

Nov. 19, 2023

shipping is to high

Nov. 13, 2023

Nov. 12, 2023

esta al principio bien

Nov. 5, 2023

not bad just slow shipping time

Oct. 20, 2023

I have been using Zendrop the last 3 Months. It started well: Easy to manage the orders and the chat replied quickly. But it seems that ZENDROP HAVE ONE BIG ISSUE. The avaiblity of items is bad and I barely find an item which sells without having any alternative item needed or which is out of stock. I mean for 10 sales made 5 of them cant be fulfullied as it is and need to find a different variant (different size and/or color) which will take another 3-5 days to fulfill and makes it difficult to meet customers satisfaction. Be aware that some items cant be fulfilled. The Zendrop system does not allow it. (For example baby footmuffs) The quality of the items are not the best. The branding feature I have tested with a sample order (but ordered normally to see what customer gets) and its not as communicated. The Thank you card ist poorly made and very cheap and letters are not sharp or well printed, so you are better off without branding. The items are packed in chinese bags and are from my point of view not quality checked as mentioned. The good thing is that you will always have a contact person (trying) helping you out with your issues. But all in all, if I cant scale my business because the items are running out of stock in few weeks or are not sourceable, it will be not my No1 fulfillment agent in the future anymore. Currently, I cant reccomend using it yet if you are about to scale your business (except you are selling cheap stuff which all Dropshippers are trying to sell). I think there are cheaper fulfillment agencies with better sourcing ability and shipping times also product quality! Hope I could help you out!