All reviews

Rating Breakdown

  • 5
    83% (8,415 ratings)
  • 4
    14% (1,403 ratings)
  • 3
    2% (184 ratings)
  • 2
    0% (42 ratings)
  • 1
    1% (130 ratings)
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2 / 5 Share

Oct. 16, 2024

Beste, ik heb mijn betalingen nog altijd niet ontvangen er is wel via zendrop in mijn rekening de kosten afgehouden. aan waar liggen de probleem kunnen jullie mij helpen aub

Using app

10 days

Total reviews

1

Average rating

2.0

Developer Reply

We're sorry to hear that you haven't received your payments yet, despite the costs being deducted from your account via Zendrop. We'll reach out to you to gather more details and assist you further.

2 / 5 Share

Oct. 4, 2024

i have an issue to reinstall zendrop. please helpout me to reinstall it. 403 Forbidden issue accured that zendrop allows only one active store connection. i have cleared my caches ans apply incognito mode also but failed

Using app

4 days

Total reviews

1

Average rating

2.0

Developer Reply

We’re sorry to hear about the difficulties you faced. We’ll be in touch to provide you with further assistance.

2 / 5 Share

Sept. 27, 2024

Vente inexistent apres 2 semaines, service a la clientele (au vender)introuvable,impossible de savoir si le site que vous mavez vendu est fonctionnel 2 semaines sans aucune vente,prix t-SHIRT BEAUCOUP TROP CHER !

Using app

11 days

Total reviews

3

Average rating

4.0

Developer Reply

We're sorry to hear that your experience wasn't ideal. We'll reach out to you to further assist you with your concern.

2 / 5 Share

July 30, 2024

The customer service reps Nyka and Franz were very helpful. However, I am not happy about the long shipping time. It's been 2 weeks and my customer still has not received her item.

Using app

Over 1 year

Total reviews

3

Average rating

4.0

Developer Reply

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

2 / 5 Share

July 19, 2024

Classic bait & switch BS on too many products - you see a good price on an item, then find out it costs 100x that to ship it! I want up-front pricing. Show me the total price up front. I don't have time to fool with stupid games like this.

Using app

7 days

Total reviews

1

Average rating

2.0

Developer Reply

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

2 / 5 Share

June 22, 2024

At this point im neutral. This all has been confusing and chaotic from the start of Adrian building the free store. Ive missed every training that i paid for because before that training 99 emails concerning different training and or the same floods my email account so bad that ive ended up missing every single training because of the organized chaos. I dont know any more today than i did the day i signed up. This could be the most wonderful experience in the world. But its not. Trim off the fat and fluff until the store is understood then start trying to sell your apps add ons and extras. Its easy to see why many fail . Their set up to fail.

Store

My Store

Using app

25 minutes

Developer Reply

Thanks for sharing your feedback. We are unable to locate your email associated with the Zendrop account. Can you please reach out to us at [email protected] and we'll be happy to assist you with this.

2 / 5 Share

June 10, 2024

In watching the videos during set up, some of the options shown aren't available or lack functionality to properly operate the store and over two weeks later I still can't open my store. No live customer service only email which is a HUGE time delay is resolving issues. If there is live support, I wouldn't know where to find it so if it's there, they aren't' making it easy to use

Using app

--

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for sharing your feedback. We have reached out to you via email on the steps to reach out to us via live support.

2 / 5 Share

May 28, 2024

Well I having issues with my first order so is about a month and I still haven't received my order

Using app

16 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for sharing your feedback. We have reached out to you via email to assist you with this. Excited to getting this to a resolution.

2 / 5 Share

May 7, 2024

They prey on the drop shippers with no experience. I give this a 2 star for layout and ease of use but for a start up you feel like it's impossible to make a profit and Zen drop only exacerbated this through the highest shipping cost this world has ever seen!!!!! It's just ridiculous and I'm now moving onto Alibaba to speak with suppliers personally and build a relationship with them while saving myself lots of mula$$$$$$$ Flop you Zen drop and your stupid shipping cost!

Using app

15 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for sharing your review. We have reached out to you via email to assist you with this.

2 / 5 Share

May 4, 2024

Store

Rill

Using app

8 days

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for sharing your review. We have reached out to you via email to assist you with this. Excited to get this to a resolution.

2 / 5 Share

March 4, 2024

You are overcharging products from aliexpress + you are overcharging shipping. In other words, paid subscriptions are not enough, you also take a cut from the price of the product + shipping (I really don't understand why you have standard $8 per shipping considering the fact that you provide same time frame delivery as the vendors on aliexpress, it's not like you charge $8 and get delivery in 5 days). I understand that you need to make $ but it's cheaper to do it with others than with you. And don't get me wrong, others charge subscriptions like you and they take a cut from the product's price when importing it, but they give you option to import whatever you want and their cut is way less than yours which means a decent margin for us the sellers and opportunity to make sales with competition. You policy of "getting a quote" from our suppliers doesn't mean anything if the price provided is 50% more than the price on aliexpress.

Using app

5 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

2 / 5 Share

Feb. 3, 2024

Using app

15 days

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

2 / 5 Share

Jan. 31, 2024

Well, I wish I could give you five stars, But so far, I am happy with the website, but honestly, I was expecting those weekly meetings to be 1:1, as Thomas claims the meeting to be called because it is not a 1:1 session; I left some questions in the chat today and in the Q&A box, and I never got any answers. For a beginner like me, it is paramount to count on someone who can coach me on what to do, what don't, and how. What I've seen so far is a DYS thing. and figure it out on your own while you can.

Using app

9 days

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for sharing your feedback on this. We have reached out to you via email to assist you with this.

2 / 5 Share

Jan. 8, 2024

I haven’t sold anything yet still having trouble setting up my store

Using app

3 days

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for sharing your feedback. On this we have reached out to you via email to assist you with this.

2 / 5 Share

Dec. 27, 2023

i uninstalled the app and tried to reinstall it. But it automatically logs you back in and doesn't allow you to reinstall the app. Customer service simply doesn't understand and when i said i was leaving they said thank you is there anything else i can help you with.

Using app

23 minutes

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for sharing your feedback with us. On this we have reached out to you via email to assist you with a resolution.

2 / 5 Share

Dec. 28, 2023

i had an oder on the dec 7 and the shipping updated on the 13th and since then it has not updated. this is killing the trust my customer has for me. good price and good customer support but delivery time is really bad.

Using app

5 months

Total reviews

4

Average rating

3.5

Developer Reply

Thanks for sharing your feedback. On this we have reached out to you via email to get this sorted out.

2 / 5 Share

Dec. 12, 2023

Expensive. specially for new beginners. Must be free at initail stage to use and understand.

Using app

7 days

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for sharing your feedback on this. We have reached out to you via email to assist you with this.

2 / 5 Share

Dec. 6, 2023

Using app

3 months

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for sharing your feedback. We have reached out to you via email to assist you.

2 / 5 Share

Nov. 19, 2023

shipping is to high

Using app

12 days

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for sharing your review. We have reached out to you via email to assist you with this.

2 / 5 Share

Nov. 13, 2023

Using app

3 months

Total reviews

2

Average rating

3.5

Developer Reply

Thanks for sharing your review. We have reached out to you via email to assist you with this.