Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.8
feedback
10,191
chart
#64
All reviews
Rating Breakdown
Nov. 17, 2024
don't buy wont install into existing store on shopify you got to keep buying
We apologize for the inconvenience. We understand your concerns and we will definitely reach out to assist you further.
Nov. 15, 2024
charged 18 euro without warning
Store
My Store
Using app
--
Thank you for sharing your feedback. We apologize for the unexpected charge. Please reach out to us at [email protected] directly so we can assist you further.
Nov. 14, 2024
If you want to lose money, go ahead and work with this company. They claim a max processing time of 5 days, but that’s a joke. After waiting 5 days for a product I was selling, I reached out to customer support and found out the product was still in production. This meant I had to cancel orders and take a loss. On top of that, they won’t refund your ad costs even though the delays are their fault. And guess what? This didn’t just happen once it happened twice. The second time, I checked in with customer support after 3 days to make sure everything was on track. They told me it was all good, but two days later, I found out the supplier was still in production. To make things worse, their product prices are about double what you’d find on other platforms. And to top it all off, you’re paying $79 just to cancel your orders. Ridiculous.
We sincerely apologize for the challenges you've faced and the frustration caused. We understand your concerns and take your feedback seriously. Please reach out to us at [email protected] and we're more than happy to help you out.
Nov. 13, 2024
Scammers. They charged me even after uninstalling the app and contacting them.
We sincerely apologize for the inconvenience caused. We will reach out to assist you further and resolve this issue as quickly as possible.
Nov. 12, 2024
I’ve been waiting for over two weeks for some of my store orders to be shipped. Despite raising multiple complaints, Juan keeps telling me to wait patiently. It’s been more than two weeks now, and he’s still asking me to wait. To make matters worse, they deactivated my account without fulfilling my orders or issuing a refund. This has caused me to lose both customer trust and money. I feel like I’ve been scammed by Zendrop.
Nov. 16, 2024
I installed the app on my store and then uninstalled it. I am still charged. why is that? it was free trial and as soon as i realized I dont need the app I uninstalled it from my shopify store. But I got the bill. Please stop charging me for no reason
Nov. 10, 2024
they are charging unwanted fees, even not asking you. please dont use this app. dont even tey to install it
Nov. 7, 2024
I cannot figure out how to use it, I figure out the process
Store
My Store
Using app
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Nov. 5, 2024
I started selling a product through Zendrop and invested heavily in advertising, only to find out later that it went out of stock without any notice. Zendrop's only 'solution' was to suggest a replacement item that didn’t even remotely match what I was originally selling. After all the time, effort, and money I had poured into promoting this product, Zendrop left me with no other option than to refund the customers – completely disregarding my advertising expenses and the financial loss on my end. This level of service is unacceptable. Zendrop should be supporting new sellers, not trapping them in situations where they end up bearing all the risk and cost alone. Absolutely disappointing!
We truly apologize for the negative experience you've had, and we completely understand your frustration. It’s never our intention to leave you in a difficult situation, especially after investing so much time and money. We appreciate your feedback, and we’ll be reaching out to assist you further in resolving this matter.
Nov. 4, 2024
TERRIBLE!!!! If you want to have very late shipments and angry customers, and also to be wrongfully and double charged for stuff, then this is the app for you. It all seems easy and nice on the surface, with the well designed interface, and somewhat easy to link products to your store (when it works), but then it turns into a real mess very fast. More than half my orders took well over the 4 day window they promise (which is already very long). When this happens you will not be notified at all, there is no communication or updates. The customer service is always available but they give you generic cut and paste replies that will not actually solve the issues. I do not understand how this company has a 4.8 rating? beware!
Thank you for sharing your feedback, and we sincerely apologize for the issues you've encountered. We understand your frustration, and we’re committed to resolving these matters. We will be reaching out to assist you further.
Oct. 28, 2024
Zendrop is actually very difficult.to use...after several attempts I was unable to integrate my shopify store with Zendrop and ultimately lost my domain that I Purchased. I would honestly Recommend using PRINTIFY for your POD needs. They have brand named products like Gildan and Nextlevel Hanes etc. And shipping is fast in the USA.. I ordered last week and am expecting clothing by tommorrow morning...not weeks in transit....So far I'm very Happy with (Printify). **I Would not recommend zendrop**
We're sorry to hear about any difficulties you experienced in integrating your Shopify account. We would love to hear more about your concern and get it resolved for you, kindly reach out to [email protected] so we can further assist you.
Oct. 27, 2024
i do not have any custamer and product
We're sorry to hear that you're facing this issue. Please reach out to us at [email protected], and we’ll investigate what happened with your account. Your satisfaction is important to us!
Oct. 27, 2024
Removed money for no reason
We're sorry to hear that you've experienced this issue. We take these concerns seriously and want to help resolve it. Please reach out to us at [email protected], and we’ll investigate what happened with your account. Your satisfaction is important to us!
Oct. 26, 2024
Zendrop removed aliexpress feature terrible app
Thank you for your feedback. We’re sorry to hear you’re unhappy with the recent changes. We’d like to understand your concerns better, so we’ll reach out to discuss this further and provide alternatives.
Oct. 22, 2024
FRAUD!! This application is completely fraudulent. I inquired about my eligibility for a specific onboarding offer, and while Juan was verifying it, he blocked my in-app messenger. I created a second account, provided my actual account details, and questioned why they did that, only to have both accounts deactivated. This is a total scam; I've lost hundreds of dollars because of it. Their primary goal seems to be to defraud users and profit themselves.
I'm really sorry to hear about your experience. We take these concerns very seriously and want to help you resolve this issue. We'll be reaching out to further assist you with this.
Oct. 22, 2024
it is not working for me
Thank you for your feedback. We're sorry to hear it's not working for you. Please reach out to [email protected] so we can further assist you and make it work for you. Looking forward to hearing from you.
Oct. 15, 2024
Om man vill bli lurad på pengar så är denna app ett perfekt sätt. Man signar upp för ett gratis-abonnemang och sen hittar de sätt att ta dina pengar ändå. Att Shopify ens tillåter detta är för mig oförståeligt. Jag kan inte vara den enda som klagat på zendrops luddiga prenumerationsplaner
Thank you for bringing your concerns to our attention. I understand how frustrating this experience has been for you, and I assure you that we take feedback like yours seriously. We’ll reach out to you directly to gather more details and assist you further.
Sept. 28, 2024
malisima
Store
Mi tienda
Using app
About 3 hours
We're sorry to hear that your experience wasn't ideal. Please email us at [email protected] so we can assist you further.
Sept. 26, 2024
Customer service is non existent. They'll charge you $79 even after you cancel the free trail and then they refuse to refund. Plus they add $100 to the account that's meant to be used towards orders, but when you don't have any orders they still won't return the $100 and it'll just sit in the account forever. Would not use again in the future.
We're sorry to hear that your experience wasn't ideal. Please email us at [email protected] so we can assist you further.