Noctera review for Zendrop ‑ Dropshipping & POD

Jan. 14, 2026

Do not use this for sourcing – My honest experience since Nov 2025 I have been using Zendrop since November 1st, 2025, and I want to share my experience to warn other ecommerce beginners. I purchased the "Plus" plan for $100 during a Black Friday sale, but even at that discount, I feel ripped off. Here is my timeline using their "Sourcing Request" feature for four different products: 1st Product (Massager Wand): A few days after they sourced this for me, they contacted me to say it was out of stock and offered a lower-quality substitute, forcing me to change products. Later, when I received my first order on Dec 23, 2025, it sat "In Review" for 8 days because they were out of stock of the gift bag I had sourced. They never emailed to notify me; I only found out because I checked. It took an additional 3 business days (in total 13 days) just to ship after that. 2nd Product: I ran ads for two days before they randomly increased the price. Their explanation was that "supply and demand cause prices to fluctuate." Isn't the entire job of a sourcing agent to confirm pricing with a supplier before giving me a quote? 3rd Product: They provided a random bundle I didn't ask for. After I sold just one unit, they nearly doubled the COGS immediately—raising the price from around $33 to $64.88 making its impossible to continue selling. 4th Product: They sent me the completely wrong product attached to an email claiming, "Our team worked hard and found this product from verified suppliers." The sourcing feature is a joke. I finally requested a refund for my subscription. Since it had been over a month, they denied it (I had only used about $9 in credits). My advice to newbies: Don't make my mistake. Do not listen to the YouTubers who are affiliates for this app. I am accepting my $100 loss as a lesson to be more careful when choosing suppliers, but I will not be using Zendrop again. 0/5 stars edit: I am updating my review to 3 stars specifically because of the support I received from Darlene. She was incredibly helpful, fast, and went out of her way to fix a complicated order issue and cover the cost difference. However, I cannot honestly give 5 stars yet because the Zendrop platform itself still caused me significant frustration with cancelled orders and fluctuated price. While the support agent (Darlene) is fantastic, the system reliability needs to match her level of service. I will be happy to improve my rating in the future if I see the my experience with the platform run more smoothly over time.