All reviews

Rating Breakdown

  • 5
    82% (7,885 ratings)
  • 4
    14% (1,369 ratings)
  • 3
    2% (176 ratings)
  • 2
    0% (39 ratings)
  • 1
    1% (105 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 3, 2024

It is so good to have great support team when you are going to start somthing new, there are so many tecnical issues you can stuble upon. Zendrop have a greate support team that always point you in the right direction or help you out then and there. I couldent do without! Thanks for always helping

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us and we're glad to hear a positive feedback from you!

5 / 5 Share

Sept. 2, 2024

Molly helped me a lot in transferring my plan and credits to my former account. It was very helpful and fast. Thank you so much.

Store

Oh.N.G!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear that your concern has been resolved and you received a an excellent support. Thank you for your feedback.

5 / 5 Share

Sept. 1, 2024

Nothing bad to say about Zendrop. The customer service team and the fulfillment team are great

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to hear from you and we truly appreciate your feedback.

5 / 5 Share

Sept. 1, 2024

Ive been using for 2 months. Shipping times are accurate to what it says on their site. I have processed 1 return and was very straightforward no issues from zendrop. The custom care is fast, very happy with the live chat.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are really glad to hear from you and appreciate the positive feedback. Thank you for taking the time to leave your comments..

5 / 5 Share

Aug. 31, 2024

I was having a problem connecting my store to my Zendrop account, once I traded emails with one of the support assistance, my problem was solved on no time. Now I can get my store up and running smoothly in no time.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

I'm glad to hear that your concern has been resolved. We truly appreciate your feedback.

5 / 5 Share

Aug. 31, 2024

Absolutely brilliant so far, especially for beginners! Really easy to navigate and their support system (both the bottom and the team) have been spot on with all my questions.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your feedback and we're truly happy to hear how satisfied you are with all the support you received.

5 / 5 Share

Aug. 31, 2024

The customer service is great, it's fast and very efficient. As for the platform, I still use it, it is good and I have found very good products.

Store

Ubbun

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

We'r glad to hear how satisfied you are with the support you received. Your feedback is really appreciated.

5 / 5 Share

Aug. 31, 2024

Zendrop has great products and amazing customer service. It is currently 1:30 AM and I was having trouble then decided to message for help and they got back with me in a matter of a couple of minutes. (Ian deserves a raise;) ) 10/10 would recommend!

Store

My Store

Using app

--

Developer Reply

We’re thrilled to hear about your positive experience with Zendrop and our customer service team. We appreciate your feedback and recommendations.

5 / 5 Share

Aug. 30, 2024

I was having so much trouble connecting my 2 shopify stores to my Zendrop Plus plan. I tried for 4 days, trying to follow the instruction on Shopify Connecting/Disconnecting Accounts in Shopify without success. I am delighted to say an angel named Nyka, answered my chat in Zendrop and assisted me with successfully connecting both stores to my Zendrop Plus account and I am so grateful and feel this is the start to a beautiful business relationship with Zendrop assisting me to scale up my stores profits. Nyka is an asset to Zendrop's Company Success.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

We’re thrilled to hear that you’re satisfied with the support you received. Rest assured that we'll continue to provide excellent assistance. Thanks for choosing Zendrop to support your business growth!

5 / 5 Share

Aug. 30, 2024

Zendrop is an efficient marketing tool for market product search and analysis with an available techteam ..always prompt to support... I will partnership Zendrop and recommend ...thank Zendrop

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

We’re delighted to hear about your positive experience with Zendrop. We’ll continue to provide excellent support and assistance to ensure your satisfaction. Thank you for your partnership and recommendations!

5 / 5 Share

Aug. 30, 2024

good

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! Rest assured that we will continue providing an excellent assistance.

4 / 5 Share

Aug. 30, 2024

Response times are a little long but good experience so far with the actual fulfillment side of things.

Store

TopPaws

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

We’re pleased to hear about your positive experience with us. Please be assured that we will continue to offer the best assistance possible.

5 / 5 Share

Aug. 30, 2024

the support Mr. Juan very helpful :) thanks

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

I'm glad our support was able to assist you. We appreciate your feedback.

4 / 5 Share

Aug. 30, 2024

Quick reply and easy chatbot help.

Using app

--

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We're glad to hear that you have a positive experience with us.

5 / 5 Share

Aug. 30, 2024

wane dropship zendrop is the way to go

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to hear from you. We appreciate your positive feedback!

5 / 5 Share

Aug. 29, 2024

Store

My Store

Using app

4 days

5 / 5 Share

Aug. 29, 2024

Customer service is insane, product selection is insane, ease of use is insane. It really doesnt get any better than this

Store

My Store

Using app

12 days

5 / 5 Share

Aug. 29, 2024

Customer Service has been top notch. From quickly sourcing products to fantastic customer service, I have enjoyed setting up my store so far with their products. Overall it's a pretty easy-to-use app, I'm excited to see how the process works once I get up and running. I know they are highly recommend by many dropshipping folks and am happy to join them in saying you won't regret it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Using app

6 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 29, 2024

RIP OFF. We upgraded to a plus account only because it was required to access print on demand services. However once we signed up, when we went to look at the print of demand products all it said was catalog "coming soon". and there was absolutely ZERO print on demand products. This is deceptive because their website and marketing says you get print on demand with a plus membership at $79 per month. there is no free trial either, they charge you right away. so we paid $79 just to find out the one thing we wanted to look into with them was not available. I am wondering why there are so many good reviews on here. Our experience within minutes of signing up is not good at all.

Using app

About 1 hour

Total reviews

7

Average rating

1.9

Developer Reply

We apologize for the issues you've encountered. To help resolve them, we're reaching out you via email.