Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.8
feedback
10,194
chart
#63
All reviews
Rating Breakdown
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Nov. 15, 2024
She was great and professional. Most of all knew exactly what to do with the issue i was having and solved it! Thanks!
Nov. 15, 2024
Ive had a great experience with all the zendrop live agents. They have all helped me with my orders, and helped me have a great experience. Usman and Jemima have been great.
Nov. 19, 2024
I can't thank Marqil from Zendrop enough for his incredible support! His effortless dedication, patience, and kindness have made every interaction such a positive experience. Marqil consistently goes above and beyond, always eager to offer his unwavering support and ensure every concern is addressed with the utmost care. A big shoutout to the entire Zendrop advisory team as well! They are truly exceptional—always kind, approachable, and committed to finding effective solutions to any problem. Their proactive and solution-oriented approach makes working with Zendrop a seamless and enjoyable experience. Thank you, Marqil and the Zendrop team, for setting the gold standard in customer support. You’ve earned a customer for life!
Nov. 15, 2024
Zendrop is fantastic. Specially their customer service. I cant describe how reliable and always responds promptly,. Thanks team
Nov. 15, 2024
charged 18 euro without warning
Store
My Store
Using app
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Thank you for sharing your feedback. We apologize for the unexpected charge. Please reach out to us at [email protected] directly so we can assist you further.
Nov. 15, 2024
Very easy to manage everything with zendrop. Very helpful customer service.
Nov. 15, 2024
Ha sido de mucha ayuda, nos ha respondido todas nuestras dudas en tiempo real y con gente de verdad
Nov. 14, 2024
The customer service was great, Markgil the person that help me in processing was amazing
Store
Mi tienda
Using app
1 day
Nov. 14, 2024
I was pleasantly surprised by the quality of this product! The shipping was incredibly fast, and the item arrived in perfect condition. The customer service team was also very helpful in answering my questions. I would recommend Zendrop to others.
Nov. 14, 2024
Top Tier customer service, fast reply times and always a solution. Can definitely recommend!
Nov. 14, 2024
If you want to lose money, go ahead and work with this company. They claim a max processing time of 5 days, but that’s a joke. After waiting 5 days for a product I was selling, I reached out to customer support and found out the product was still in production. This meant I had to cancel orders and take a loss. On top of that, they won’t refund your ad costs even though the delays are their fault. And guess what? This didn’t just happen once it happened twice. The second time, I checked in with customer support after 3 days to make sure everything was on track. They told me it was all good, but two days later, I found out the supplier was still in production. To make things worse, their product prices are about double what you’d find on other platforms. And to top it all off, you’re paying $79 just to cancel your orders. Ridiculous.
We sincerely apologize for the challenges you've faced and the frustration caused. We understand your concerns and take your feedback seriously. Please reach out to us at [email protected] and we're more than happy to help you out.
Nov. 14, 2024
my experience so far its been great. Just starting this business and have some knowledge in computer but not expert at all.This app is pretty user friendly and would recommended to anyone wanting to start a e-commerce business. Thank you Zendrop.