Zendrop: AI Dropshipping & POD
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Zendrop has been a total game-changer for my shop! The automated fulfillment saves me so much time, and my customers love the faster shipping. and they have a good customer service?
What a joy it is to read this! Automated fulfillment saving you time while your customers get faster shipping is exactly the kind of win we love to hear about. And yes, the support team is always here for you too. So glad Zendrop has been a game-changer for your shop! - The Zendrop Team
por el momento va despacio si es mejor
Nos alegra que vayas viendo mejoras en tu experiencia con Zendrop! Sabemos que al principio puede sentirse lento, pero lo importante es que las cosas van avanzando. Gracias por darnos una oportunidad y por compartir tu opinion. - The Zendrop Team
Tessa from Zendrop is amazing with customer service! This stuff can be confusing at 1st, but Tessa has been very helpful!
Tessa is truly one of a kind, and hearing that she made a confusing process feel manageable means so much to us! We're glad she's been by your side through the learning curve. Thanks for taking the time to share this. - The Zendrop Team
Mariane at Zendrop was very good at her support for my issue I needed to resolve. Thank you!!!!
Mariane is wonderful, and we're so happy she was able to help you get your issue sorted out! Hearing that the support experience hit the mark really does mean a lot to us. We'll be sure to pass along the kind words to her. - The Zendrop Team
We're so glad to have you with us, Vacaglo! Those 5 stars genuinely made our day. Hope Zendrop keeps making things easier for you. - The Zendrop Team
Great platform for beginner deopshippers! - great choice of products for decent pricing.
So glad Zendrop has been a good fit for getting started! Knowing the product range and pricing are hitting the mark for a beginner means a lot to us. Wishing you great success with your store! - The Zendrop Team
Must have app for dropshippers. Using Zendrop feels like a whole team is there backing you up. The migration tools make it very easy to get started and from there, it just works.
Having a whole team backing you up is exactly the experience we want every merchant to have! Really glad the migration tools made it smooth to get started and that things just click into place from there. We appreciate you sharing this! - The Zendrop Team
Very easy and straightforward to work with zendrop, the help has been amazing and easy to work with especially with the help of the AI assist added to it now.
So glad the experience has been smooth and that the AI assist has been hitting the mark for you! We put a lot of work into making sure support feels accessible at every step. Really appreciate you sharing this, GFitPro. - The Zendrop Team
Openning the app. It auto set me one product to the list that not exists, so I can not delete. I can't cancell the subscription due I have this misterious product imported and they forced the subscription and setted without consent. what the fuck. I don't even uses this app, I just was looking around
Hi Miura, We are truly sorry to hear that you experienced an issue with product deletion, which prevented you from canceling your subscription. We looked into your Zendrop account linked to your Miura Vault store, but we were unable to find any pending subscription on our end. We have sent you an email to get a better understanding of what happened so we can make things right for you. We look forward to hearing from you soon! -Darlene, Zendrop
Very Poor unaccountable customer service. I will revise my review once They do anything to resolve the poor platform experience, or will drop them and update this withe the continued lack of care they provide their customers.
Hi there, I'm sorry your support experience wasn't what it should have been. That's not the standard we hold ourselves to. I've personally emailed you to address your concerns directly and ensure you get the help you need. I hope you'll give us another chance to show you what Zendrop support can be. — Darlene, Zendrop Customer Experience
Thanks so much for the 5 stars! We're happy to have you with us. - The Zendrop Team
experience was horrible. I was testing my own shop and ended up having to refund because I realize I didnt have a supplier. better luck next time.
I am so sorry to hear you had such a frustrating experience while testing your store. It is completely understandable to feel disappointed, especially when realizing a critical piece like a supplier cannot provide the specific product. We have already reached out to you directly via email to help make things right and see how we can better support your next steps. Please accept our apologies for not attending to this right away; your feedback just reached us today; otherwise, we would have reached out much sooner. Looking forward to hearing from you. –Darlene, Zendrop Customer Experience Team Lead
Thank you so much for your wonderful 5-star review! We're thrilled to hear that Inspired Home Essentials has had a great experience with Zendrop. Your support means the world to us, and we're committed to continuing to provide you with excellent service and products. We look forward to supporting your business growth!
We're so happy to see this five star rating! Welcome to the Zendrop community, we're glad to have you with us. - The Zendrop Team
Jo Anne Larga provided excellent support with my Zendrop setup. She was quick, professional, and straight to the point. After struggling to fix my issue, she was the only one who fully resolved it. Really appreciate the great customer service.
Jo Anne is truly a gem and we're so happy her help made such a difference for you! Getting your Zendrop setup fully resolved is exactly what we want for every merchant. Really glad to have you with us! - The Zendrop Team
Zendrop has been one of the easiest dropshipping fulfillment platforms to work with. The platform is beginner-friendly, fast to set up, and makes product importing simple. The automated order fulfillment saves a lot of time, especially when managing multiple products or scaling ads. Customer support has been responsive, and the dashboard is clean and easy to navigate. If you're building a Shopify dropshipping store and want a more reliable fulfillment partner, Zendrop is definitely worth considering.
So happy to hear Zendrop has been a smooth experience from the start! You hit on all the things we really care about: easy setup, automated fulfillment saving time at scale, and a support team that's actually responsive. Wishing you tons of success as you grow your store. - The Zendrop Team
Very disappointed
Hi Rohan, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Darlene Zendrop Customer Experience
I think zendrop have so far been a good partner and instrumental in helping me grow. Though the timezone difference can be challenging at times for us in the southern hemisphere at the bottom of the world, it is still workable, their approach to freight and problem solving in challenging times has this far been great. Recommended as a partner.
Thank you so much for this wonderful review and for recommending Zendrop as a partner! We truly appreciate your patience with the timezone differences — supporting merchants across the southern hemisphere is something we take seriously, and we're glad our freight and problem-solving approach has been working well for you. It means a lot to know that Zendrop has played a role in helping your business grow. We look forward to continuing this partnership and being there for you every step of the way! - The Zendrop Team
I raised an objection regarding my rate plan, and I am very satisfied that it was processed promptly the very next day.
So glad to hear your rate plan concern was handled so quickly. Getting things resolved the very next day is exactly the kind of turnaround we aim for. - The Zendrop Team
Great experience thank you so much for the help. Really efficient and communicative I appreciated it a lot.
What a lovely note to read! Efficient and communicative is exactly what we aim for, so hearing that really made our day. We're glad the help made a difference for you. - The Zendrop Team
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