Zendrop ‑ Dropshipping & POD

Sept. 13, 2025

Zendrop completely failed me. Their shipping times were inaccurate, and despite support promising a fix in a week, three months later the products still hadn’t reached their facility. This led to chargebacks, lost revenue, and damage to my business. They sell overpriced, low-quality items and leave issues unresolved. Based on other reviews, my experience isn’t unique. I’ll never use Zendrop again—and neither should you.

Sept. 11, 2025

Excellent support! Shawn was very professional and solved my issue quickly. Everything works perfectly now. I highly recommend Zendrop for their efficiency and great customer service.

Sept. 10, 2025

I was having difficulties with product sourcing, but I received help, and they kept in touch with me for several days to find a solution. Even though it was my first time using Zendrop, I was able to send products to Shopify without much difficulty. It was an incredible experience for me.

Sept. 5, 2025

I haven’t started fulfilling orders yet, but Zendrop’s support team has been fantastic so far, quick, helpful, and professional. The platform is easy to use, and I feel confident moving forward. I look forward to the same reliability once I start processing orders.

Sept. 4, 2025

Invoice #311400617500003 is wrong. I did not use the Zendrop - Dropshipping & POD. Please change the invoice. BR

Sept. 3, 2025

Zendrop customer support is so good, they help me with my important issues and they did it fast and good. My first agent was "Jobelle" great agent!! Asmaba.com

Aug. 25, 2025

Uvek brz odgovor i prava informacija. Jako sam zadovoljan saradnjom sa njima.

Aug. 21, 2025

This company is complete BS. Nothing but issues upon issues. And to top it off with their extensive track record of inconveniences, they charge PREMIUM for below-average quality products. Want to use the $200 credits you gained as a sign-up bonus? Sure no problem. They'll only allow you to contribute 10% of it towards their already overpriced cost of goods. Do yourself a favor and get in contact with a real sourcing agent. Not these rip offs. If you don't know how, take the initiative and youtube it. Literally guides out there.

Aug. 21, 2025

I want to thank Jobelle from Zendrop for the excellent support and patience in helping me fix a shipping issue in my store. She guided me step by step with clear instructions, and now everything works perfectly. Very professional, kind, and truly cares about customer satisfaction. Thank you, Jobelle, you did a great job!

Aug. 20, 2025

intentioanlly difficult to cancel subscription and uninstall.. extremely difficult to work with the support and no clear answers given as to whether i am actually unsubscribed or not after countless emails back and forth. the ap itself seems ok, but not great. so i went with an alternative however support here cannot tell me if i will continue to get billed, and cannot deactivate my account, and send me an email asking for my email address..? its just crazy how backwards they are in refusing to cancel my subscription and pretend to be confused as to my intentions to cancel.. poor support

Aug. 18, 2025

They are really very helpful in every way, I am lucky to work with them, I would like to thank the entire Zendrop team from here.

Aug. 13, 2025

The support team, made up of both AI agents AND real, live persons (!), is absolutely fantastic! There is almost no delay at all in their responses to whatever your problem may be, and they dig in thoroughly to fix it for you. They also check back in with you afterwards, just to see how you are! No other "support" team or member has done that for me before. I cannot thank them enough for helping solve the multiple problems I was having.

Aug. 13, 2025

It’s rare to find a company that truly prioritizes its customers the way Zendrop does. The platform itself is easy to use, but it’s the exceptional support that makes all the difference.

Aug. 11, 2025

Their customer care service is top-notch - Fast, available and patient. Thumbs up, Zendrop. I particularly appreciate Shawn for his time.

Aug. 7, 2025

Nice app with plenty of options, but doesn't support bulk imports. Bad customer service. We were disturbed by AI-assisted replies of the customer service associate Nina Kayani.

Aug. 7, 2025

Outstanding Customer Support from Zendrop! I recently had to make a change to a customer order (#1095), and the support team—especially Nina—was incredibly helpful and efficient throughout the process. They not only understood my request quickly but also updated the product variants exactly as needed so the correct items could be sent to my customer. Their communication was clear, friendly, and professional. I felt supported the entire time and really appreciated their dedication to solving the issue. It’s great to work with a team that truly cares about their users' success. Thank you, Zendrop (and Nina in particular), for such excellent service. Highly recommended!

Nov. 25, 2025

un app consigliata il team pronto ad aiutare per qualsiasi problema prodotti eccellenti e tanto altro possibilità di creazione del bramd propio e tanto altro graie mille siete fantastici.

Aug. 2, 2025

This app zendrop cost me a lot of time granted I am new to this and maybe they saw me coming... I installed the free version unbeknownst to me it took over so many permissions all of my inventory I couldn't access I couldn't send emails I couldn't look at analytics nothing would work and I had no idea it was this app thanks to the Shopify AI I got it figured out.

July 30, 2025

Customer service is lovely, if you can get past the AI to talk to the real agents they are very sweet. I was personally helped by Shiza and Shaun and received great service. The only downfall is getting past the AI some times.

July 24, 2025

Got all my questions answered by Shawn. He was very thorough, courteous, and understanding. Great first-time experience for me.