All reviews

Rating Breakdown

  • 5
    569% (8,756 ratings)
  • 4
    93% (1,430 ratings)
  • 3
    12% (187 ratings)
  • 2
    3% (47 ratings)
  • 1
    11% (168 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 13, 2025

Hands down the best experience I've had. I found Zendrop through Davie Fogarty's YouTube video and I'm blown away by their transparency with product and shipping prices. But what really impresses me is their customer service - super helpful and lightning-fast responses, often within 2 minutes. Pauline was fantastic. Definitely sticking with Zendrop

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2025

Amazing customer service. Always eager to help customers and have a lot of time and patience for customers.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2025

I am really pleasant with Zendrop app experience. It made every of my order so much easier to track and to fullfil. Would recommend it 100%!!! Their customer support is patient, provided my case with very detailed solution, especially the representative named Nyke, she was very very informative and recieved all the help needed from her! People like her in Zendrop team prove my decision moving to Zendrop like a no brainer!!

Store

Alligne

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

Excellent support. Very fast with any feedback!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2025

Customer service helped me in an amazing way ! Super kind, and instant help. When i had another issue right after it, i got amazing support again. I definitely recommend this app, the support is great, understanding, and helps fixing any issues asap.

Store

GDNA

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2025

Excelente y rapido servicio

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2025

Great Service. I was being helped by Maria Teresa and she was fantasitc. Prompt replies and very friendly and helpful. Helped solve the issue. So glad that a person was helping rather than a bot.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2025

I’ve had the pleasure of working with Brenda and Nina and they were extremely helpful! Zendrop has proven to have a very knowledgeable and helpful customer support team! This is valuable to the success of my business. I recommend Zendrop to any large or small business owner!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2025

I had an issue with my account credits and reached out to Zendrop support. Liezel was incredibly helpful, professional, and patient throughout the entire process. She made sure everything was clearly explained and followed up until the issue was fully resolved. Great customer service experience. Thank you, Liezel and Zendrop!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2025

I have been noting an issue with my product sourcing quotas. I got in contact with the team, and a chap named Khubaib managed to find the information required to satisfy my queries in a prompt and professional fashion. Great servide.

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 24, 2025

The team are always very helpful with my enquiries. There are many great products listed. Cheaper postage with the plans is great also. My one thought is that it would be great if I could change the currency displayed. Everything is in USD, and I sell from Australia, so I need to convert the cost all the time.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

April 22, 2025

I've had a great experience with Zendrop so far! The support team is fast, friendly, and genuinely helpful—especially Shiza, who went above and beyond. The platform is super easy to use and packed with features that make running my store smoother. Definitely recommended

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2025

Hey all, I am freshly new to this platform and I have received the best customer service within my dropshipping journey. I had a major concern which was resolved in less than 1 hour. I am grateful for this wonderful app. Jesus Loves everyone of you btw!!!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2025

I had a linking issue and Khubaib was super helpful and spent alot of time with me to get it all fixed. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 21, 2025

I had two accounts, I didn't realise this until I was billed for a months subscription. I also has a yearly plus subscription. Kristia manages to sort it all out and refund me for the mistake I had made. fantastic Zendrop. I look forward to using you for the next year

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 18, 2025

Had an issue with my subscription and Nina from the support team helped me sort it out in no time, it's great honestly.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2025

My experience with the Zendrop-Dropshipping & POD was great. The assistance Nyka was very helpful and attended to my query quite quickly. Nyka also sent me a follow-up email to check that everything was going well and offered further assistance if required which I think was very important.

Using app

6 months

Total reviews

2

Average rating

4.0

1 / 5 Share

April 16, 2025

1.) limited item availability 2.) support barely reachable 3.) option to manage or view subscription not visible in my account, still automatic payment occurs = not recommended

Store

nortes

Using app

19 days

Total reviews

1

Average rating

1.0

Developer Reply

We're really sorry to hear about these issues and appreciate you bringing them to our attention. This isn’t the experience we want for our users. Our team will be reaching out shortly to help address your concerns and make sure everything gets resolved.