Zendrop: AI Dropshipping & POD
Dropshipping & print on demand suppliers: 1M+ products, fast
Rating
4.3
feedback
1,166
chart
#386
All reviews
Review RSS Feed
May 21, 2026
Zendrop has been one of the easiest dropshipping fulfillment platforms to work with. The platform is beginner-friendly, fast to set up, and makes product importing simple. The automated order fulfillment saves a lot of time, especially when managing multiple products or scaling ads. Customer support has been responsive, and the dashboard is clean and easy to navigate. If you're building a Shopify dropshipping store and want a more reliable fulfillment partner, Zendrop is definitely worth considering.
So happy to hear Zendrop has been a smooth experience from the start! You hit on all the things we really care about: easy setup, automated fulfillment saving time at scale, and a support team that's actually responsive. Wishing you tons of success as you grow your store. - The Zendrop Team
May 21, 2026
Very disappointed
Hi Rohan, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Darlene Zendrop Customer Experience
May 20, 2026
I really want to say that even though a majority of my experience was through AI it was good, however it was way better when I spoke with anlibe agent. Recommendations 1. Get a telephone number that we can call into and speak with a live agent. Trying to explain everything by text or chat is very difficult.Especially if you're having real issues. 2. Live Chat is great, however, it would be so much better if we talked to an agent right away versus AI it would have gone a lot faster. The agent i did speak to was absolutely wonderful.she was so kind, patient, and gave grace to someone who is new and trying to understand the processes. NINA The agent I did talk to was amazing I personally, give her
Thank you so much for your thoughtful review and your kind words about Nina and our live support team! We're really glad she could make such a difference for you. Your feedback about wanting more direct access to live agents is genuinely valuable — we hear you, and we're always looking for ways to make support faster and more personal. We'll be sure to pass along your suggestions about phone support and quicker live agent access to our team. We truly appreciate you taking the time to share your experience, and we look forward to continuing to support you! - The Zendrop Team
May 20, 2026
I had difficulty with the products I added to my Shopify store via Zendrop, as the products showed "unavailable" when they were actually in stock. I contacted Jobelle, Zendrop customer service, and the assistance was top-notch. I recommend Zendrop to anyone who appreciates top-notch customer support.
We're so glad Jobelle was able to turn things around for you! We apologize for the confusion with products showing as "unavailable" — that's definitely not the experience we want for you, and we appreciate you reaching out so we could help. It means a lot to hear that Jobelle's support made such a positive impression. Thank you for recommending Zendrop and for your continued trust in us! - The Zendrop Team
May 20, 2026
I think zendrop have so far been a good partner and instrumental in helping me grow. Though the timezone difference can be challenging at times for us in the southern hemisphere at the bottom of the world, it is still workable, their approach to freight and problem solving in challenging times has this far been great. Recommended as a partner.
Using app
9 months
Total reviews
1
Average rating
5.0
Thank you so much for this wonderful review and for recommending Zendrop as a partner! We truly appreciate your patience with the timezone differences — supporting merchants across the southern hemisphere is something we take seriously, and we're glad our freight and problem-solving approach has been working well for you. It means a lot to know that Zendrop has played a role in helping your business grow. We look forward to continuing this partnership and being there for you every step of the way! - The Zendrop Team
May 15, 2026
Great support experience :) very responsive and helpful throughout. Everything was handled clearly and professionally. Really appreciate the assistance!
May 15, 2026
Tout vas bien sauf que les prix que vous mettez barrer avant réduction sont fausse donc faut corriger ces erreur
Merci pour votre retour et pour les 4 étoiles! Nous entendons votre remarque concernant l'affichage des prix barrés avant réduction, et c'est exactement le genre de feedback qui nous aide à nous améliorer. Nous sommes heureux que le reste de votre expérience se passe bien. - The Zendrop Team
May 15, 2026
Great customer service, replies quickly and very intellectual about products and policies
That really means a lot to hear! Knowing that our team's responsiveness and product knowledge made a difference for you genuinely makes our day. So glad you're having a great experience with Zendrop. - The Zendrop Team
May 11, 2026
The biggest scam. I have never used Zendrop to fulfil any orders. They charged me last month for a subscription, even though I didn't have any products in my store. I spoke to their support, who told me to uninstall the app and that I wouldn't be charged again... well, guess what, I was charged again even though the app was uninstalled. Now I have no response from them and can't even open live chat to request a refund. ABSOLUTE SCAM. STAY AWAY.
Hi Nikhil, Thank you so much for taking the time to share your feedback with us - we truly appreciate it, and I'm sorry to hear that your experience left you feeling frustrated. Being charged without full clarity on what's happening is never a good feeling, and I want to help make this right. After taking a closer look on our end, I wanted to share what we found: in addition to your Relivo store, there is another store currently connected to your account, and our records show that the Relivo store was never uninstalled. I've also been trying to track down your previous conversation with our support team so I can get the full picture and assist you more effectively. I did come across another email address associated with you, but unfortunately I wasn't able to find any support conversations linked to either email. For future reference, our support team is available Monday through Friday, 9 AM to 5 PM EST, and we have a helpful guide on the best ways to reach us here: https://support.zendrop.com/en/articles/8514763-module-3-how-to-get-help-from-zendrop-support In the meantime, I've gone ahead and sent you a direct email so we can dig into this together and get everything sorted out. I'd love the chance to turn this experience around for you - looking forward to hearing back! -Darlene, Zendrop
May 9, 2026
Great products great service easy to get to. I’m glad I have this app for my business.
So glad Zendrop has been a good fit for your business! Hearing that the products and service have been easy to access really makes our day. Thanks for taking the time to share that with us. - The Zendrop Team
May 8, 2026
Those five stars from Austria genuinely mean a lot to us! We're happy to have you on board and hope Zendrop continues to be a great fit for your business. - The Zendrop Team
May 7, 2026
I've never had such wonderful and competent customer service in my life. My agent, named Shawn, handled my issue for me, then handled three more I didn't even know about BEFORE THEY BECAME ISSUES!!!
Shawn is an absolute rockstar and we're so glad he could take care of you so well! Going the extra mile to catch issues before they even pop up is exactly the kind of support we strive for. Reviews like yours genuinely make our whole team smile. - The Zendrop Team
May 6, 2026
We are extremely satisfied with Zendrop, having gone through a load of crap services before using Zendrop. Products are easy to source and not confusing and delivery has been smooth. The only downside is the order takes a lot of time to ship and reach the customer. Apart from that, we are happy and continue using Zendrop for our store's fulfilment.
So glad to hear that sourcing and fulfillment have been smooth for you! We totally understand the frustration with shipping times, and it's feedback we take seriously. It means a lot that you chose to stick with Zendrop after less-than-great experiences elsewhere. - The Zendrop Team
May 5, 2026
Customer Service is excellent! Product costs are sometimes too high and selection can be limited depending on the category, but Zendrop has been the simplest and fastest dropshipper for my business overall.
Thank you so much for your kind words and for sharing your experience with us! We truly appreciate your feedback on product costs and selection, it’s something we’re continuously working to improve. We wish you continued success with your store. -The Zendrop Team
May 5, 2026
I have been setting up my Shopify store and ZenDrop when I have time in between my full time job and although I am watching videos, I have gotten confused on steps. So I reached to ZenDrop via the chat option and Nina was extremely helpful and shared some great articles and videos. Also asking for a live person was not a hassle at all. I am grateful I reached out and had the pleasure of chatting with Nina.
Thank you so much for sharing your experience, we really appreciate it, especially while you’re balancing a full-time job. We’re glad Nina was able to help and make things clearer for you. Wishing you continued success with your store. -Zendrop
May 11, 2026
Excelente servicio, seguimiento y atención al cliente, recomiendo revisar a profundidad la configuración para que no haya dudas.
Hi there, thank you for taking the time to share your feedback. We truly appreciate it, and we’re always happy to help! — Shiza, Zendrop Customer Experience
May 4, 2026
Love them, thank you
We love you right back, Benson! So glad you're enjoying Zendrop, and thanks for taking a moment to share that. It genuinely means a lot to the whole team. - The Zendrop Team
May 4, 2026
Zendrop has been a total game-changer for my shop! The automated fulfillment saves me so much time, and my customers love the faster shipping. It’s super easy to use, and the support team is always on it. If you want to scale without the stress, this is the app to get!
Hearing that Zendrop has been a game-changer for your shop genuinely makes our day! Automated fulfillment, happy customers, and stress-free scaling is exactly what we're here for. Really appreciate you spreading the word! - The Zendrop Team
May 2, 2026
Those five stars genuinely made our day! We're so glad to have you with us on your dropshipping journey and appreciate you taking the time to share your experience. - The Zendrop Team
May 1, 2026
This company is a COMPLETE FRAUDULANT company. You can heed my words or not. Just a for instance, the Quantity of Products they put in your store is a Fictitious number, straight out of THEIR mouths.As told to me by Zendrop. They reaklly dont know what they have in stock.So this is the chain of Events. Your customer orders something because you show yiou have 100 in stock the order goes to Zendrop who actually has 0(Zero) in stock. Now what does that make you and your company look like??? You look like your company that you worked so hard to get going ,a SCAM STORE. If I could . I would gladly show you a Transcript of my conversation with a Live Zendrop employee, I GUARANTEE you after reading this transcript from beginning to end, You would not believe what you are reading. You will be shocked. And please, if anyone reading this, knows how I can post this Transcript, please let me know ASAP so I can prove this Review I am giving
Hi Gerhard, I'm sorry for the frustration this experience has caused, and I'd like to continue assisting you with everything you need, including the sourcing requests you submitted to our team. I understand this wasn't the outcome you were hoping for, and I can see why it left you questioning whether Zendrop is legitimate. I'm not writing this to make excuses, but to give you a clearer picture of how we operate so you feel more informed going forward. Zendrop is a dropshipping company, which means we work with a network of suppliers who fulfill products only after an order has been placed. We aren't the supplier ourselves - we partner with multiple suppliers to fulfill our merchants' orders. We've put together an article that walks through exactly how this works, and I'd encourage you to take a look when you have a moment: https://support.zendrop.com/en/articles/8167075-zendrop-inventory-how-does-it-work I've also reached out to you directly so I can help you further, share more details, and figure out how we can make your experience with Zendrop smoother moving forward. -Darlene, Zendrop