Zendrop ‑ Dropshipping & POD
Zendrop: #1 Shopify dropshipping app. Start free.
Rating
4.5
feedback
828
chart
#111
All reviews
Review RSS Feed
Dec. 4, 2025
If I don't want or use the app, why are the charges added to my billing? When I use the app, it's understandable, but when I don't, why? |Worst app ever please do not install the app.
Dec. 1, 2025
I had issues with my first order and sent in a request to resolve it. Nyka responded in time. As soon as I clarified the issue, she was on it and had it solved in 5 minutes.
Thank you for the kind feedback! We’re glad Nyka could help make your experience a positive one. We’re grateful to have you in the Zendrop community and wish you ongoing success.
Dec. 1, 2025
My client ordered on Nov 14th and stil hasnt received the order.
We’re really sorry to hear your client still hasn’t received their order - we understand how stressful that is for you and your customer. We’ll reach out as soon as we can to look into this and help get it resolved.
Nov. 28, 2025
Everything is fine
Thank you so much for your feedback - we truly appreciate it! Please know that we're always here to help, so if you ever need anything or have any questions at all, don’t hesitate to reach out. We're always happy to assist you.
Nov. 28, 2025
Thank you so much for the five stars! We truly appreciate your support, and we're always here to assist you whenever you need anything.
Nov. 28, 2025
They changed their plan on me, there used to be an option to pay as you sell but not anymore
We’re sorry to hear about the change in plans - we understand how frustrating that can be, especially when you were expecting a different option. We’ll reach out soon to go over this with you and see how we can help.
Nov. 25, 2025
I’ve been using Zendrop for one month and so far my experience has been very positive. The platform is easy to use, offers good products, and deliveries have been running smoothly. What impressed me the most is the customer support, always available and quick to respond. I’d like to give a special thanks to Jo, who has helped me every time I had a question or issue — truly outstanding service! Overall, I’m very satisfied with Zendrop and plan to continue using the platform. Note: I would only suggest that shipping could be a little faster — even if it meant paying a bit more.
Thank you so much for sharing your experience, we truly appreciate it! I’m really glad to hear that Zendrop has been smooth and helpful for you, and your kind words about our support (especially Jo!) mean a lot to our team. We also appreciate your suggestion about faster shipping and will make sure it’s shared with the right team for future improvements. Thanks again for your trust and support. We’re grateful to have you with us!
Nov. 23, 2025
Unreliable and they randomly raise their prices while refusing to offer refunds for products they have not delivered to the customer.
We sincerely apologize for your disappointing experience. This is not the level of service we aim to provide. Our team will reach out to you shortly to gather more details and assist in resolving the issue.
Nov. 22, 2025
Great
Store
My Store
Using app
3 months
Thank you for your review. We are glad to hear that you feel our platform is great, this is exactly what we strive for. We wish you continued success.
Nov. 21, 2025
Thank you for the 5-star review. We'd love to hear more about your experience with Zendrop. If there's anything specific you'd like to share or if you need any assistance, please feel free to reach out to our support team. We're here to help you succeed!
Nov. 20, 2025
Mariane's support was brilliant and patient.
Store
My Store
Using app
About 1 year
Thank you for the review. We are happy to hear that our support team especially Mariane was able to sort you out. We wish you all the best for your store and sales!
Nov. 18, 2025
We’re truly sorry about your disappointing experience. This isn’t the standard we aim to deliver. Our team will contact you shortly to learn more about the issue and help resolve it.
Nov. 13, 2025
I'm very pleased to say that Easy4LifeSolutions got a lot of support from the support team on ZenDrop! Always very helpful, kind, looking for Solutions. They also listen to suggestions from shop owners who are dedicated to test the product themselves before launching it at their own shop. Overall, improvement is always a goal, service is very good at the moment! Our Solutions Team
Thank you for your wonderful review, we truly appreciate your support and are glad to hear that our team has been so helpful and solution-focused!
Nov. 11, 2025
Amazing customer service as usual, so fast and helpful! Thanks Nina
Thank you so much for your kind words! We're thrilled to hear you had a great experience with Nina. We're always here to provide support whenever you need it.
Nov. 8, 2025
À l’écoute Tessa conseil bien et le délais c’est rapide
Merci beaucoup pour votre retour ! Heureux(se) que Tessa ait pu vous conseiller efficacement et que le délai vous ait satisfait.
Nov. 7, 2025
helps everytime and gets the situation done every time great company love this app thank you , any issues dont worry they will take care of you
Thank you for your feedback! We really appreciate your kind words. We’re glad to hear that our team has been able to help and resolve any issues promptly. It means a lot to us that you enjoy using our app, we’re always here to take care of you whenever you need assistance.
Nov. 4, 2025
So I just started using Zendrop. I find it very easy and integrates without a hassle. Also the support is SPOT ON! I had different types of questions regarding varying topics. I was always assisted within a short timespan and if I contacted support in the evening, the chatbot was actually able to give me very detailed information. When the Chatbot could not handle it, it would reply to me that it would forward my case to the ''live-team'' the next day. And so it happened. I had very detailed questions about certifications of products and the live-team took less than 1 day after the request, to give me all the documentation on the product. Absolutely standout support right there!
Nov. 3, 2025
The Zendrop Trust and Integrity Team were really helpful when I had a issue. It was resolved satisfactorily. I greatly appreciated the support I was given and decided to continue with Zendrop and my Shopify store.
Store
Meridian Bags
Using app
3 months
Thank you for your honest feedback and for taking the time to share your experience. We’re truly glad to hear that we were able to help resolve your issue and restore your confidence in Zendrop. Your support means a lot to us, and we’re excited to continue being part of your Shopify journey!
Nov. 2, 2025
Store
fizzle
Using app
Over 1 year
Thank you for leaving a 4-star review! We’re glad you’re enjoying the platform and wish you continued success ahead.