alamea-shop review for Zendrop ‑ Dropshipping & POD

2 / 5

Oct. 20, 2023

I have been using Zendrop the last 3 Months. It started well: Easy to manage the orders and the chat replied quickly. But it seems that ZENDROP HAVE ONE BIG ISSUE. The avaiblity of items is bad and I barely find an item which sells without having any alternative item needed or which is out of stock. I mean for 10 sales made 5 of them cant be fulfullied as it is and need to find a different variant (different size and/or color) which will take another 3-5 days to fulfill and makes it difficult to meet customers satisfaction. Be aware that some items cant be fulfilled. The Zendrop system does not allow it. (For example baby footmuffs) The quality of the items are not the best. The branding feature I have tested with a sample order (but ordered normally to see what customer gets) and its not as communicated. The Thank you card ist poorly made and very cheap and letters are not sharp or well printed, so you are better off without branding. The items are packed in chinese bags and are from my point of view not quality checked as mentioned. The good thing is that you will always have a contact person (trying) helping you out with your issues. But all in all, if I cant scale my business because the items are running out of stock in few weeks or are not sourceable, it will be not my No1 fulfillment agent in the future anymore. Currently, I cant reccomend using it yet if you are about to scale your business (except you are selling cheap stuff which all Dropshippers are trying to sell). I think there are cheaper fulfillment agencies with better sourcing ability and shipping times also product quality! Hope I could help you out!

Using app

3 months

Total reviews

4

Average rating

3.3

Developer Reply

Thank you for sharing your feedback with us. On this we have reached out to you via email to understand this in detail and assist you with this. Excited to get this to a resolution.

Zendrop ‑ Dropshipping & POD for Shopify
Zendrop ‑ Dropshipping & POD
4.8 star
10,194 reviews

Zendrop: #1 Shopify dropshipping app. Start free.

Developer
Shopify App Store