The Bloody Store review for Zendrop ‑ Dropshipping & POD

1 / 5

Jan. 16, 2024

At first I was pretty confident using them,it seemed legit but it's not. Because the mobile version is not giving same features as on desktop I had to contact support to find how to do something, the agent was really nice and helpful. But then, the disappointment and frustration started, no response from support, no allocated agent, they DO NOT PROVIDE EXPRESS SHIPPING OPTION, they do not provide options on shipping anyway they just choose the best option in their opinion. I have made an order as if I was one on my customers to test it out, the processing took longer than expected and the shipping longer than expected, I received the order 2 days after an order I placed 3 days after the zendrop one with another similar company. The item I received was well packed but a strong perfume smell came out of it, the item seemed that it already been used as it was covered in greasy fingerprints and the item along with its accessories and accessory containers were scratched overall and had black marker stains. The product itself was an electronic acupuncture Massager but felt like a toy. I asked for a refund which was promptly done through credits and uninstalled.

Using app

About 1 month

Total reviews

3

Average rating

2.3

Developer Reply

Thanks for sharing your feedback. We have reached out to you via email to get this to a resolution

Zendrop ‑ Dropshipping & POD for Shopify
Zendrop ‑ Dropshipping & POD
4.8 star
9,678 reviews

Zendrop: #1 Shopify dropshipping app. Start free.

Developer
Shopify App Store