Genius Pet Co review for Zendrop ‑ Dropshipping & POD

1 / 5

Nov. 4, 2024

TERRIBLE!!!! If you want to have very late shipments and angry customers, and also to be wrongfully and double charged for stuff, then this is the app for you. It all seems easy and nice on the surface, with the well designed interface, and somewhat easy to link products to your store (when it works), but then it turns into a real mess very fast. More than half my orders took well over the 4 day window they promise (which is already very long). When this happens you will not be notified at all, there is no communication or updates. The customer service is always available but they give you generic cut and paste replies that will not actually solve the issues. I do not understand how this company has a 4.8 rating? beware!

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for sharing your feedback, and we sincerely apologize for the issues you've encountered. We understand your frustration, and we’re committed to resolving these matters. We will be reaching out to assist you further.

Zendrop ‑ Dropshipping & POD for Shopify
Zendrop ‑ Dropshipping & POD
4.8 star
10,193 reviews

Zendrop: #1 Shopify dropshipping app. Start free.

Developer
Shopify App Store