Nextlumn review for Zendrop ‑ Dropshipping & POD
July 8, 2025
Zendrop broke everything we built We trusted them with a fast-growing store, gave them serious volume, and even paid for their premium plan thinking this would be a long-term partnership. But Zendrop failed us at every level. They increased product prices silently, with no notice, forcing us to rebuild our entire offer. Then, just as we fixed things and launched new campaigns, they let our supplier run out of stock without a single alert or warning. Not a single update. We only found out after spending money on ads and getting flooded with new orders that we could not fulfill. Support? Absolutely useless. Same generic replies every time. They said they were working on it, but nothing happened. Our team kept following up, while Zendrop quietly closed tickets without solving anything. This is not support, this is abandonment. We were prepared to scale hard. Our campaigns were running, everything was optimized, and the business was growing daily. Zendrop stopped it all. They delayed us for weeks, killed customer trust, and left us with refund messes and bad reviews to clean up. Zendrop is not built for serious sellers. Their backend is broken, their systems are unreliable, and their agents are not trained to handle real volume or urgency. We came in ready to build a big brand. Now we are walking away with lessons, losses, and a promise to warn every serious seller do not rely on Zendrop.
We're truly sorry to hear about your experience and the challenges you've faced. We understand how frustrating and damaging this must have been for your business. Please know that we take your feedback seriously, and someone from our team will reach out as soon as possible to further assist and make things right.