Houdingcorrectors.nl review for Zendrop ‑ Dropshipping & POD
Sept. 19, 2025
This app had a lot of potential, but it's hard to make any profit now. Every time a customer wants a refund, Zendrop doesn't refund the product the you. Which means you lose money every time someone asks for a refund. As they can't send the order back to the supplier, since it's in China, which would take a lot of time and money. Sending it to myself isn't ideal either, because that destroys the whole purpose of dropshipping, + shipping costs aren't worth it considering the original prices of the products. Besides that, the customer service isn't great either, you're talking to people that don't speak English and use a translator, and can't get anything done since they don't work at Zendrop at all, but just answer basic questions, so they don't have any rights or tools to do anything.
Thank you for taking the time to share such detailed feedback. We’re really sorry to hear about the challenges you’ve faced with refunds, profit margins, and customer support. We understand how frustrating this must feel, especially when it impacts both your business and customers. We’ll reach out directly to review your concerns in detail and work with you toward a better solution.
